Lead Maintenance Engineer
Company; Moko Home + Living
Company; Moko Home + Living
Location;
Mombasa Rd, Nairobi
Responsibilities
You’ll
take responsibility for ensuring that all the equipment in our growing factory
is operating efficiently and safely. This is a key technical leadership
role that requires leading a technical team in developing and
implementing world-class maintenance systems.
The Lead Maintenance Engineer will work closely with
our production teams to ensure maximum uptime.
The Role in Brief
Maintenance Systems and Planning
·
Develop and oversee the
implementation of preventative maintenance for all machinery –
including foam processing and woodworking light and heavy equipment
·
Plan and manage stock and supply
chain for spare parts and factory consumables to minimize downtime
·
Regularly review and
update maintenance protocols to ensure best practices
Technical Team Management
·
Lead and coordinate the work of
a team of technicians working across different shifts; ensure they have the
resources and skills to quickly and effectively respond to downtimes
·
Continually analyse, identify and set
expectations to motivate team members to achieve objectives and goals
·
Manage employee training and required
documentation to ensure effective training methods that are compliant with
current procedures and safety standards
Continuous Improvement
·
Continuously work to prevent and
minimize downtime
·
Routinely review machinery and
electrical safety to ensure the highest standards are met
·
Identify opportunities for
cost-effectively implementing equipment redundancies to ensure work
interruptions are minimized in the case of equipment breakdowns
·
Support the planning, installation
and commissioning of new production lines
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team.
Your manager will invest significant time in your career development.
We provide constant, actionable feedback delivered through mentorship from the
management team. Because of our rapid growth, we constantly have new
roles opening up and opportunities in many functions. This results in fast
career growth for those who are ready to take up the challenge.
Qualifications
·
Strong organizational and record
keeping skills, including the ability to develop systems and tools in Microsoft
Excel
·
Good management skills, with a track
record managing a small to mid-sized team including technical roles
·
Strong professional references
demonstrating professional accomplishment and trustworthiness
·
Deep technical knowledge of
motor-driven and hydraulic machinery as well as a good working knowledge of
electrical control systems
·
Hands-on
experience leading mechanical maintenance in a factory
setting
·
At least 5 years’ experience working
in a manufacturing setting or other environment involving significant machinery
usage
Customer Engagement Officer
Company; Moko Home + Living
Location; Mombasa Rd, Nairobi
Responsibilities
Manage Client Accounts
·
Take responsibility for placing
orders according to credit rules and credit limit established by your
supervisor
·
Manage customers’ payment
schedule and ensure that customers adhere to credit limits
·
Build long-term relationships with
clients and service recurring order needs
·
Provide
all customer support required by the clients in your portfolio
Network Within the Industry and
Identify New Clients
·
Build and grow relationships within
the furniture manufacture industry
·
Use industry networks and other means
to generate new leads on an on-going basis
·
Develop a strong understanding of
competitors and competing products on the market
Present Products to
Prospective Customers
·
Pursue leads, research prospects and
make initial introductory calls
·
Make product presentations which show
an in-depth understanding of our products and the client’s needs
·
Offer recommendations to your
supervisor about creditworthiness of new customers
·
Close relationships and coordinate
orders with our warehouse
Career Growth + Compensation
Moko invests in building the capacity
and skills within our team. Your manager will invest significant time in your
career development. We provide constant, actionable feedback delivered through
mentorship from the management team. Because of our rapid growth, we
constantly have new roles opening up and opportunities in many functions. This
results in fast career growth for those who are ready to take up the challenge.
Qualifications
·
A preference for 1-2 years’
experience in a role with sales or customer relations
responsibilities
·
Extremely strong interpersonal skills
and success developing productive professional relationships
·
A mature professional who can
comfortably relate with business owners and senior purchasing managers
·
Strong analytical skills and
attention to detail—ability to analyse customer statements and
proactively identify and address issues with customer accounts
·
Proficient with Microsoft Word and
Excel
·
Eager to join a quickly-growing
organization and team
Head of Operations
Company; Moko Home + Living
Location; Mombasa Rd, Nairobi
Who We Are
Moko Home + Living is a growing
company bursting with innovation, creativity and passion. Our customers
dream of a better night’s sleep, a welcoming place to host their guests, a fun
and safe place for their children to play. But they tell us this isn’t
easy – they have to settle for low-quality furnishings or break the bank.
Join us in building the products, the brand and the network to put quality
living within everyone’s reach. Here’s what our team has accomplished in
the few years since our founding:
·
Reached over 100,000 Kenyan homes
with our products
·
Attracted global investment to
continue fuelling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to mid-sized
company
The Role in Brief
Lead and grow a world-class
distribution operation
·
Turn a distribution operation that
reaches hundreds of thousands of customers into one that reaches millions
·
Develop and implement a hub-and-spoke
distribution model which delivers the quality and reliability of our retail
customers’ dreams
·
Grow and streamline our existing
nationwide delivery service which serves hundreds of small businesses
·
Oversee an increasingly sophisticated
warehousing system and ensure seamless operations as our SKUs grow
Develop and lead a high performing
team
·
Invest in coaching and development of
your team, taking advantage of opportunities to grow team members’
responsibilities
·
Maintain a high-performance culture,
setting ambitious targets and rewarding outstanding accomplishment
Implement and manage systems to
effectively tackle increasingly complex work
·
Find opportunities to develop and
improve systems, delegate responsibilities to enable your team to handle more
work with increasing complexity
·
Identify and utilize key control
points, allowing you to maintain quality and accuracy of the growing activities
within your area of responsibility
Career Growth + Compensation
You’ll join the leadership team of
one of East Africa’s most successful growth-stage companies, playing a key role
in our development into a major enterprise. You’ll learn first-hand how a
thriving venture is operated, with opportunity to expand your skills and
responsibilities as your team and our company grow.
We believe this distinct and rare
experience is the most valuable benefit we offer new leaders who join our
team. In addition to this, you’ll earn a competitive salary and benefits
package benchmarked against lean mid-sized companies. You’ll also be
awarded stock options, allowing you to participate in the value you create as a
leader of our team.
Qualifications
·
You are a strong leader, and you have
at least 3 years’ experience managing individuals across different functional
areas. You have a proven track record of motivating and developing your
direct reports.
·
You have an entrepreneurial streak
and have drawn energy from working in a young company, start-up environment or
other environment of rapid growth and change. You are adaptable to
changing requirements and you enjoy working on multiple diverse projects and
tasks simultaneously.
·
You thrive when you are able to take
initiative, you are considered very self-managing and do best in an environment
where you are given high-level goals and take initiative to achieve them.
·
You are confident in your own ability
to perform and inspire others to perform, and you are eager to take on
responsibility for a key team within our company. You find the prospect
of being rewarded according to your ability to grow a team extremely motivating.
·
You have experience developing and
implementing management systems within an organization, and value the structure
and predictability they bring.
·
You possess a strong analytical
toolkit, and you frequently apply quantitative analysis to decision-making.
·
You have managed key internal and
external relationships in another organization and are effective and building
and maintaining such relationships independently.
Head of Market Expansion
Company; Moko Home + Living
Location; Mombasa Rd, Nairobi
Responsibilities
Lead the Outbound Growth of Moko
Products through B2C and B2B
·
Launch and grow our network of pop up
stores – called dream stations – to bring the Moko’s dream experience to our
customers and generate outbound leads
·
Launch and grow Moko’s showrooms –
the place where the Moko ah-ah moment happens
·
Spearhead the introduction of Moko
products in supermarkets managing payments and account receivables
·
Run A/B tests in point of sales to
identify best strategies for growth and expansion
·
Liaise with the Head of
Branding to ensure that Moko’s pop up stores, showrooms and supermarkets are in
line with the brand message and voice
·
Coordinate with the operation team to
ensure smooth deliveries of products and to bring the Moko dream to the homes
of our clients
Implement and manage systems to
effectively tackle increasingly complex work
·
Create a plug and play script to
enable a rapid growth of our pop-up stores and showrooms across the country
·
Create and manage systems to ensure
that all the outbound leads are recorded and followed up on time
·
Create systems with other departments
to ensure that payments are recorded on time, mattresses and other Moko’s
products are available when needed, raw materials are ordered on time
Develop and lead a high performing
team
·
Anticipate and plan for hiring needs
in line with the projected growth
·
Invest in coaching and development of
your team, taking advantage of opportunities to grow team members’
responsibilities
·
Maintain a high-performance culture,
setting ambitious targets and rewarding outstanding accomplishment
·
Create a culture where decisions are
based on data and innovation and creativity come first
Career Growth + Compensation
You’ll join the leadership team of
one of East Africa’s most successful growth-stage companies, playing a key role
in our development into a major enterprise. You’ll learn first-hand how a
thriving venture is operated, with opportunity to expand your skills
and responsibilities as your team and our company grow.
We believe this distinct and rare
experience is the most valuable benefit we offer new leaders who join our team.
In addition to this, you’ll earn a competitive salary and benefits package
benchmarked against lean mid-sized companies. You’ll also be awarded stock options,
allowing you to participate in the value you create as a leader of our team.
Qualifications
·
You have experience managing people
and growing a small team to the next level
·
You are an extremely fast and adept
learner – able to quickly and deeply understand complex systems and problems.
·
You enjoy applying your
problem-solving and strategic thinking skills to a variety of diverse
challenges.
·
You have a strong analytical toolkit
and frequently apply quantitative analysis to decision-making.
·
You thrive when you are able to take
initiative, you can plan and organize your work around specific goals.
·
You are excited to turn lessons
learned from practical trials into actionable ways that we can improve our
brand experience and services.
·
Whether it’s coordinating work across
multiple teams, implementing a new system or prototyping
new expansion models – you like to get into the details and don’t
mind “getting your hands dirty.”
Factory Manager
Company; Moko Home + Living
Position; Factory Manager
Location; Mombasa Rd, Nairobi
Responsibilities
You’ll
take the reins of our growing factory operation. This is a key
management and leadership role which will oversee all critical production functions
and advance them to the next level. The Factory Manager will
also work closely with various teams to ensure timely delivery to our
customers.
Production Planning
·
Work with the supply chain department
to forecast and plan for present and future consumption of raw materials to
ensure that materials are always available
·
Evaluate production schedules
and labour requirements to plan team structure and development
·
Develop and maintain production metrics
for quality, delivery, and safety
Team Management
·
Build strong rapport with our
100-person-strong production team
through open communication; promote a positive, safe, productive and efficient
work environment
·
Continually analyse, identify and set
expectations to motivate team members to achieve objectives and goals
·
Manage employee training and required
documentation to ensure effective training methods that are in compliance with
current procedures and quality standards
Quality Assurance
·
Ensure that goods produced by
your team always meet quality standards
·
Monitor product standards at various
levels of production and
at the point of release so that the cost of rework is reduced
Continuous Improvement
·
Monitor and recommend necessary
changes to the layout of plant, machinery and production processes
and methods for any new equipment, materials or components
·
Continuously work to improve the cost
of products by optimizing raw materials, labour and utilities
·
Review and recommend appropriate
measures to control and minimize waste levels
·
Review production practices
and equipment; make proposals for improvements to ensure that they are
maximally effective
·
Support research and development to
keep our production team
up to date and working with the latest technology and using the most
efficient manufacturing practices
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant,
actionable feedback delivered through mentorship from the management
team. Because of our rapid growth, we constantly have new roles opening
up and opportunities in many functions. This results in fast career growth for
those who are ready to take up the challenge.
Qualifications
·
Strong organizational and record
keeping skills, including the ability to develop operational tools in Microsoft
Excel
·
Strong management and leadership
skills, including the ability to relate well with direct reports, customers and
colleagues. Candidates with at least 3 years’ management experience managing a
large team preferable.
·
Strong professional references
demonstrating professional accomplishment and trustworthiness
·
Knowledge of good manufacturing practices
and lean manufacturing policies
and procedures
·
At least 5 years’ experience working
in a manufacturing setting
(process, chemical, mechanical)
·
Technical background is a plus
How to Apply
Please visit
our website moko.co.ke/careers and
apply through our online form,
