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Jobs and Vacancies in Moko Home Kenya

Lead Maintenance Engineer

Company; Moko Home + Living
Location; Mombasa Rd, Nairobi
Responsibilities
You’ll take responsibility for ensuring that all the equipment in our growing factory is operating efficiently and safely.  This is a key technical leadership role that requires leading a technical team in developing and implementing world-class maintenance systems.  The Lead Maintenance Engineer  will work closely with our production teams to ensure maximum uptime.

The Role in Brief
Maintenance Systems and Planning
·         Develop and oversee the implementation of preventative maintenance for all machinery – including foam processing and woodworking light and heavy equipment
·         Plan and manage stock and supply chain for spare parts and factory consumables to minimize downtime
·         Regularly review and update maintenance protocols to ensure best practices
Technical Team Management
·         Lead and coordinate the work of a team of technicians working across different shifts; ensure they have the resources and skills to quickly and effectively respond to downtimes
·         Continually analyse, identify and set expectations to motivate team members to achieve objectives and goals
·         Manage employee training and required documentation to ensure effective training methods that are compliant with current procedures and safety standards
Continuous Improvement
·         Continuously work to prevent and minimize downtime
·         Routinely review machinery and electrical safety to ensure the highest standards are met
·         Identify opportunities for cost-effectively implementing equipment redundancies to ensure work interruptions are minimized in the case of equipment breakdowns
·         Support the planning, installation and commissioning of new production lines
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
·         Strong organizational and record keeping skills, including the ability to develop systems and tools in Microsoft Excel
·         Good management skills, with a track record managing a small to mid-sized team including technical roles
·         Strong professional references demonstrating professional accomplishment and trustworthiness
·         Deep technical knowledge of motor-driven and hydraulic machinery as well as a good working knowledge of electrical control systems
·         Hands-on experience leading mechanical maintenance in a factory setting
·         At least 5 years’ experience working in a manufacturing setting or other environment involving significant machinery usage

Customer Engagement Officer
Company; Moko Home + Living
Location; Mombasa Rd, Nairobi
Responsibilities
Manage Client Accounts
·         Take responsibility for placing orders according to credit rules and credit limit established by your supervisor
·         Manage customers’ payment schedule and ensure that customers adhere to credit limits
·         Build long-term relationships with clients and service recurring order needs
·         Provide all customer support required by the clients in your portfolio
Network Within the Industry and Identify New Clients
·         Build and grow relationships within the furniture manufacture industry
·         Use industry networks and other means to generate new leads on an on-going basis
·         Develop a strong understanding of competitors and competing products on the market
Present Products to Prospective Customers
·         Pursue leads, research prospects and make initial introductory calls
·         Make product presentations which show an in-depth understanding of our products and the client’s needs
·         Offer recommendations to your supervisor about creditworthiness of new customers
·         Close relationships and coordinate orders with our warehouse
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
·         A preference for 1-2 years’ experience in a role with sales or customer relations responsibilities
·         Extremely strong interpersonal skills and success developing productive professional relationships
·         A mature professional who can comfortably relate with business owners and senior purchasing managers
·         Strong analytical skills and attention to detail—ability to analyse customer statements and proactively identify and address issues with customer accounts
·         Proficient with Microsoft Word and Excel
·         Eager to join a quickly-growing organization and team

Head of Operations
Company; Moko Home + Living
Location; Mombasa Rd, Nairobi
Who We Are
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
·         Reached over 100,000 Kenyan homes with our products
·         Attracted global investment to continue fuelling our growth and vision
·         Supported the growth of over 200 small furniture businesses across the country
·         Grown from a start-up to mid-sized company
The Role in Brief
Lead and grow a world-class distribution operation
·         Turn a distribution operation that reaches hundreds of thousands of customers into one that reaches millions
·         Develop and implement a hub-and-spoke distribution model which delivers the quality and reliability of our retail customers’ dreams
·         Grow and streamline our existing nationwide delivery service which serves hundreds of small businesses
·         Oversee an increasingly sophisticated warehousing system and ensure seamless operations as our SKUs grow
Develop and lead a high performing team
·         Invest in coaching and development of your team, taking advantage of opportunities to grow team members’ responsibilities
·         Maintain a high-performance culture, setting ambitious targets and rewarding outstanding accomplishment
Implement and manage systems to effectively tackle increasingly complex work
·         Find opportunities to develop and improve systems, delegate responsibilities to enable your team to handle more work with increasing complexity
·         Identify and utilize key control points, allowing you to maintain quality and accuracy of the growing activities within your area of responsibility
Career Growth + Compensation

You’ll join the leadership team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise.  You’ll learn first-hand how a thriving venture is operated, with opportunity to expand your skills and responsibilities as your team and our company grow.
We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team.  In addition to this, you’ll earn a competitive salary and benefits package benchmarked against lean mid-sized companies.  You’ll also be awarded stock options, allowing you to participate in the value you create as a leader of our team.
Qualifications
·         You are a strong leader, and you have at least 3 years’ experience managing individuals across different functional areas.  You have a proven track record of motivating and developing your direct reports.
·         You have an entrepreneurial streak and have drawn energy from working in a young company, start-up environment or other environment of rapid growth and change.  You are adaptable to changing requirements and you enjoy working on multiple diverse projects and tasks simultaneously.
·         You thrive when you are able to take initiative, you are considered very self-managing and do best in an environment where you are given high-level goals and take initiative to achieve them.
·         You are confident in your own ability to perform and inspire others to perform, and you are eager to take on responsibility for a key team within our company.  You find the prospect of being rewarded according to your ability to grow a team extremely motivating.
·         You have experience developing and implementing management systems within an organization, and value the structure and predictability they bring.
·         You possess a strong analytical toolkit, and you frequently apply quantitative analysis to decision-making.
·         You have managed key internal and external relationships in another organization and are effective and building and maintaining such relationships independently.

Head of Market Expansion
Company; Moko Home + Living
Location; Mombasa Rd, Nairobi
Responsibilities
Lead the Outbound Growth of Moko Products through B2C and B2B
·         Launch and grow our network of pop up stores – called dream stations – to bring the Moko’s dream experience to our customers and generate outbound leads
·         Launch and grow Moko’s showrooms – the place where the Moko ah-ah moment happens
·         Spearhead the introduction of Moko products in supermarkets managing payments and account receivables
·         Run A/B tests in point of sales to identify best strategies for growth and expansion
·         Liaise with the Head of Branding to ensure that Moko’s pop up stores, showrooms and supermarkets are in line with the brand message and voice
·         Coordinate with the operation team to ensure smooth deliveries of products and to bring the Moko dream to the homes of our clients
Implement and manage systems to effectively tackle increasingly complex work
·         Create a plug and play script to enable a rapid growth of our pop-up stores and showrooms across the country
·         Create and manage systems to ensure that all the outbound leads are recorded and followed up on time
·         Create systems with other departments to ensure that payments are recorded on time, mattresses and other Moko’s products are available when needed, raw materials are ordered on time
Develop and lead a high performing team
·         Anticipate and plan for hiring needs in line with the projected growth
·         Invest in coaching and development of your team, taking advantage of opportunities to grow team members’ responsibilities
·         Maintain a high-performance culture, setting ambitious targets and rewarding outstanding accomplishment
·         Create a culture where decisions are based on data and innovation and creativity come first
Career Growth + Compensation
You’ll join the leadership team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise. You’ll learn first-hand how a thriving venture is operated, with opportunity to expand your skills and responsibilities as your team and our company grow.
We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team. In addition to this, you’ll earn a competitive salary and benefits package benchmarked against lean mid-sized companies. You’ll also be awarded stock options, allowing you to participate in the value you create as a leader of our team.
Qualifications
·         You have experience managing people and growing a small team to the next level
·         You are an extremely fast and adept learner – able to quickly and deeply understand complex systems and problems.
·         You enjoy applying your problem-solving and strategic thinking skills to a variety of diverse challenges.
·         You have a strong analytical toolkit and frequently apply quantitative analysis to decision-making.
·         You thrive when you are able to take initiative, you can plan and organize your work around specific goals.
·         You are excited to turn lessons learned from practical trials into actionable ways that we can improve our brand experience and services.
·         Whether it’s coordinating work across multiple teams, implementing a new system or prototyping new expansion models – you like to get into the details and don’t mind “getting your hands dirty.”

Factory Manager
Company; Moko Home + Living
Position; Factory Manager
Location; Mombasa Rd, Nairobi

Responsibilities
You’ll take the reins of our growing factory operation.  This is a key management and leadership role which will oversee all critical production functions and advance them to the next level.  The Factory Manager will also work closely with various teams to ensure timely delivery to our customers.
Production Planning
·         Work with the supply chain department to forecast and plan for present and future consumption of raw materials to ensure that materials are always available
·         Evaluate production schedules and labour requirements to plan team structure and development 
·         Develop and maintain production metrics for quality, delivery, and safety
Team Management
·         Build strong rapport with our 100-person-strong production team through open communication; promote a positive, safe, productive and efficient work environment
·         Continually analyse, identify and set expectations to motivate team members to achieve objectives and goals
·         Manage employee training and required documentation to ensure effective training methods that are in compliance with current procedures and quality standards
Quality Assurance
·         Ensure that goods produced by your team always meet quality standards
·         Monitor product standards at various levels of production and at the point of release so that the cost of rework is reduced
Continuous Improvement
·         Monitor and recommend necessary changes to the layout of plant, machinery and production processes and methods for any new equipment, materials or components
·         Continuously work to improve the cost of products by optimizing raw materials, labour and utilities
·         Review and recommend appropriate measures to control and minimize waste levels
·         Review production practices and equipment; make proposals for improvements to ensure that they are maximally effective
·         Support research and development to keep our production team up to date and working with the latest technology and using the most efficient manufacturing practices
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications
·         Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel 
·         Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues. Candidates with at least 3 years’ management experience managing a large team preferable.
·         Strong professional references demonstrating professional accomplishment and trustworthiness
·         Knowledge of good manufacturing practices and lean manufacturing policies and procedures
·         At least 5 years’ experience working in a manufacturing setting (process, chemical, mechanical)
·         Technical background is a plus
How to Apply
Please visit our website moko.co.ke/careers and apply through our online form,

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