The Management wishes to invite
applicants with requisite qualifications to fill the position of Corporate
Sales Administrator that has arisen within the
company.
Place of work: HQ – Ruiru
Place of work: HQ – Ruiru
Department: Sales & Marketing – Corporate Sales
Reporting to: Corporate Sales Manager
Role Purpose: The purpose of the role is to coordinate the department’s
operations and activities to secure efficiency and compliance to company
policies.
Duties and Responsibilities
·
Provide exemplary service to all
clients in order to ensure repeat sales through client satisfaction.
·
Receive calls and take messages for
the corporate division.
·
Prepare weekly and monthly reports
and reconciliation of key accounts.
·
Prepare, Deliver and collect tender
documents.
·
Collect cheques from clients once
they are ready.
·
Maintain a neat and organized filling
for key departmental documents.
·
Follow up and arrange for deliveries
when required.
·
Liaise with key support sections such
as warehouse, credit control and marketing.
·
Prepare gate passes and assist
corporate showroom client in the absence of corporate sales executives.
·
Any other duties as may be assigned
from time to time.
Qualification
Critical Knowledge, Skills &
Experience:
·
Minimum of a Degree in Business
Administration/ Management or any other related field.
·
At least 2 years’ experience in
administration or customer service in a busy establishment.
·
Highly motivated, self-starter, able
to work with minimum supervision.
·
Good interpersonal and communication
skills both written and verbal.
·
Excellent report writing skills.
·
Computer skills.
·
Good organization skills.
The
Management wishes to invite applicants with requisite qualifications to fill
the position of Corporate Sales
Executive that has arisen within the
company.
Place of work: HQ
– Ruiru
Department: Corporate
Sales
Reporting to: Corporate
Sales Manager
Role Purpose:
·
Presenting, promoting and selling
products using solid arguments to existing and prospective customers.
·
Establishing, developing and
maintaining positive business and customer relationships.
Duties and Responsibilities
·
Achieve 10 million in Sales every
month.
·
Bring on Board a minimum of 4 new
clients every Quarter.
·
Provide exemplary service to all
Corporate Clients in order to ensure repeat sales through client satisfaction.
·
Assist the accounts department to
ensure that all payment is received in a timely manner for all corporate sales.
·
Handle all requests for a quotation
within 24 hours barring exceptional circumstances.
·
Update /Train clients on any new
products that are received.
·
Submit comprehensive reports on a
weekly, monthly and quarterly basis per the requirements of Management.
·
Carry out all the work in a
professional and ethical manner and within company policy.
·
Promptly deal with all customer
complaints. Note the cause of the complaint to avoid making the same error in
the future.
·
Any other duties as may be assigned
from time to time.
Qualification
Critical Knowledge, Competencies and Personal Attributes:
·
Previous experience in a sales or a
sales executive role for over 5 years, preferably in similar industry.
·
Extensive knowledge of the retail
market sector and consumer electronic products.
·
Good relationship / rapport in the
market with key contacts in relevant sector.
·
Understanding of latest marketing
methodology and thinking.
·
Demonstrate ability to interact and
cooperate with team and other stakeholders.
·
Maintain internal and external
relationships that meet company core values.
·
Strong selling skills.
·
Must have a good understanding of
local sales environment (Kenya market understanding should be up to date).
·
Excellent communication skills,
verbal and written.
The
Management wishes to invite applicants with requisite qualifications to fill
the position of E-Commerce and
Marketing Coordinator that has
arisen within the company.
Place of work: HQ
– Ruiru
Department: Retail
Reporting to: Executive
Director
Role Purpose: The
purpose of the role is to manage the company’s social media platforms; to build
and manage online customer database and to market and promote company products
on the online space.
Duties and Responsibilities
·
Day to day marketing and promotion of
the online store.
·
Management of social media accounts
i.e. Facebook & Twitter.
·
Manage online marketing activity on
Google AdWords.
·
Manage and review product
presentation on the website to ensure correct categorization, images, pricing
and that promotional offers are accurate and meet internal requirements.
·
Send out mailshot on weekly or
bi-monthly basis.
·
Manage online order fulfilment.
·
Monitor online customer feedback.
·
Liaise with credit control and any
financial institutions on credit card transactions.
·
Monitor and analyse website usage
data on google analytics.
·
Ensure all promotions are listed on
the website.
·
Responding to queries related to
online sales.
·
Providing Sales Analysis reports
monthly.
·
Assist with the marketing campaigns
to increase traffic to the website including outside Kenya.
·
Advise and recommend enhancement to
the online store as per the customer needs and market trends.
·
Any other duties as may be assigned
from time to time.
Qualification
Critical Knowledge, skills & Experience:
·
Minimum of a Degree in Business or
any other related field.
·
3 years’ experience in a similar role
·
Experience in Digital Marketing
·
Experience in using Google analytics
and AdWords platforms.
·
Strong ability to relate with customers
·
Ability to pay attention to detail
·
Good problem solving skills and a
logical approach to work
·
Positive attitude, self-motivated and
able to work independently
·
Good interpersonal and communication
skills both written and verbal
·
Computer skills.
Interested
qualified candidates are invited to submit their applications quoting the job
title and attach an up to date Curriculum Vitae addressed to the HR Manager on
or before Friday, 23rd November, 2018 on email: careers@hotpoint.co.ke