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Vacancies in Hotpoint Appliances, Kenya

The Management wishes to invite applicants with requisite qualifications to fill the position of Corporate Sales Administrator that has arisen within the company.

Place of work: HQ – Ruiru
Department: Sales & Marketing – Corporate Sales
Reporting to: Corporate Sales Manager
Role Purpose: The purpose of the role is to coordinate the department’s operations and activities to secure efficiency and compliance to company policies.

Duties and Responsibilities
·         Provide exemplary service to all clients in order to ensure repeat sales through client satisfaction.
·         Receive calls and take messages for the corporate division.
·         Prepare weekly and monthly reports and reconciliation of key accounts.
·         Prepare, Deliver and collect tender documents.
·         Collect cheques from clients once they are ready.
·         Maintain a neat and organized filling for key departmental documents.
·         Follow up and arrange for deliveries when required.
·         Liaise with key support sections such as warehouse, credit control and marketing.
·         Prepare gate passes and assist corporate showroom client in the absence of corporate sales executives.
·         Any other duties as may be assigned from time to time.
Qualification
Critical Knowledge, Skills & Experience:
·         Minimum of a Degree in Business Administration/ Management or any other related field.
·         At least 2 years’ experience in administration or customer service in a busy establishment.
·         Highly motivated, self-starter, able to work with minimum supervision.
·         Good interpersonal and communication skills both written and verbal.
·         Excellent report writing skills.
·         Computer skills.
·         Good organization skills.

The Management wishes to invite applicants with requisite qualifications to fill the position of Corporate Sales Executive that has arisen within the company.
Place of work: HQ – Ruiru
Department: Corporate Sales
Reporting to: Corporate Sales Manager
Role Purpose:
·         Presenting, promoting and selling products using solid arguments to existing and prospective customers.
·         Establishing, developing and maintaining positive business and customer relationships.
Duties and Responsibilities
·         Achieve 10 million in Sales every month.
·         Bring on Board a minimum of 4 new clients every Quarter.
·         Provide exemplary service to all Corporate Clients in order to ensure repeat sales through client satisfaction.
·         Assist the accounts department to ensure that all payment is received in a timely manner for all corporate sales.
·         Handle all requests for a quotation within 24 hours barring exceptional circumstances.
·         Update /Train clients on any new products that are received.
·         Submit comprehensive reports on a weekly, monthly and quarterly basis per the requirements of Management.
·         Carry out all the work in a professional and ethical manner and within company policy.
·         Promptly deal with all customer complaints. Note the cause of the complaint to avoid making the same error in the future.
·         Any other duties as may be assigned from time to time.
Qualification
Critical Knowledge, Competencies and Personal Attributes:
·         Previous experience in a sales or a sales executive role for over 5 years, preferably in similar industry.
·         Extensive knowledge of the retail market sector and consumer electronic products.
·         Good relationship / rapport in the market with key contacts in relevant sector.
·         Understanding of latest marketing methodology and thinking.

·         Demonstrate ability to interact and cooperate with team and other stakeholders.
·         Maintain internal and external relationships that meet company core values.
·         Strong selling skills.
·         Must have a good understanding of local sales environment (Kenya market understanding should be up to date).
·         Excellent communication skills, verbal and written.

The Management wishes to invite applicants with requisite qualifications to fill the position of E-Commerce and Marketing Coordinator that has arisen within the company.
Place of work: HQ – Ruiru
Department: Retail
Reporting to: Executive Director
Role Purpose: The purpose of the role is to manage the company’s social media platforms; to build and manage online customer database and to market and promote company products on the online space.
Duties and Responsibilities
·         Day to day marketing and promotion of the online store.
·         Management of social media accounts i.e. Facebook & Twitter.
·         Manage online marketing activity on Google AdWords.
·         Manage and review product presentation on the website to ensure correct categorization, images, pricing and that promotional offers are accurate and meet internal requirements.
·         Send out mailshot on weekly or bi-monthly basis.
·         Manage online order fulfilment.
·         Monitor online customer feedback.
·         Liaise with credit control and any financial institutions on credit card transactions.
·         Monitor and analyse website usage data on google analytics.
·         Ensure all promotions are listed on the website.
·         Responding to queries related to online sales.
·         Providing Sales Analysis reports monthly.
·         Assist with the marketing campaigns to increase traffic to the website including outside Kenya.
·         Advise and recommend enhancement to the online store as per the customer needs and market trends.
·         Any other duties as may be assigned from time to time.
Qualification
Critical Knowledge, skills & Experience:
·         Minimum of a Degree in Business or any other related field.
·         3 years’ experience in a similar role
·         Experience in Digital Marketing
·         Experience in using Google analytics and AdWords platforms.
·         Strong ability to relate with customers
·         Ability to pay attention to detail
·         Good problem solving skills and a logical approach to work
·         Positive attitude, self-motivated and able to work independently
·         Good interpersonal and communication skills both written and verbal
·         Computer skills.
Interested qualified candidates are invited to submit their applications quoting the job title and attach an up to date Curriculum Vitae addressed to the HR Manager on or before Friday, 23rd November, 2018 on email: careers@hotpoint.co.ke

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