Revenue Management Product Development
Engineer
We are pleased to announce the following Job Opportunity in Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
We are pleased to announce the following Job Opportunity in Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
Brief Description
Reporting to the Manager -Product Development under Revenue Management, the position holder will
work with the product development team to design, configure and deploy new
products and services in accordance to the user requirements. It is
expected the Candidate to guarantee quality through proper configurations, user
acceptance testing and advice on improvements on customer experience and
journey.
Responsibilities
·
Product development.
·
Configuration of new products and
services
·
Reviews and contribute to the test
cases, based on the services in scope.
·
Execution of SITs and supporting the
UATS of new products & services
·
Ensuring quality and accuracy and
that all customer related issues have been addressed.
·
Deep understanding of customer
operations.
·
Passion to work with the team members
Qualifications
·
A degree in IT, computer science,
Telecommunication or Electrical Engineering
·
Strong Linux/Unix skills, scripting
·
Strong database skills
·
Software development skills; Java or
python programming is a must
·
Strong analytical and problem solving
abilities.
·
Excellent verbal and written
communication skills.
·
Team player.
·
Organized and detail oriented.
·
Experience of Huawei Convergent
Billing System (CBS) will be an added advantage
·
Knowledge of GSM technologies
How to Apply
Revenue Management Support Engineer
We are pleased to announce the
following Job Opportunity in Digital IT Planning and Delivery Department within
the Technology Division. In keeping with our current
business needs, we are looking for a person who meets the criteria indicated
below.
Brief Description
Reporting to the Manager –
Support Revenue Management, the position holder will work with
the Revenue Management Support, planning and products team and will be expected
discharge duties towards supporting and maintaining the system within the set
KPIs.
Responsibilities
·
Support and maintenance of the
revenue management system
·
Implementation and integration of new
hardware/software
·
Installation and integration projects
·
Optimization of existing systems and
Internal Process Improvement
·
Addressing customer complains
·
Bill run
·
Ensuring uptime of the revenue
management systems
·
Responding to Faults and on call for
emergency response
·
Optimization and automation of
operational tasks
·
Analyze IN network on a weekly basis
against the KPI
·
Reporting on systems performance,
tickets and incidents
Qualifications
·
A degree in IT, computer science,
Telecommunication or Electrical Engineering
·
Strong Linux/Unix skills, scripting
·
Strong database skills
·
Software development skills; Java or
python programming is a must
·
Strong analytical and problem solving
abilities.
·
Excellent verbal and written
communication skills.
·
Team player.
·
Organized and detail oriented.
·
Experience of Huawei Convergent
Billing System (CBS) will be an added advantage
·
Knowledge of GSM technologies
How to Apply
