Infrastructure & Products
Responsibilities
Account Relationship
Non-Functional – Quality Assurance
Operations Quality Assurance
Responsibilities
Growing 4G Wholesale Business
·
Track and monitor on a daily, monthly
and quarterly basis revenue growth against set budgetary targets
·
Develop a well thought out wholesale
commercial mode framework that ensures regulatory compliance while optimizing
wholesale opportunities for the business.
·
Develop effective business case that
clearly justify investment potential for new infrastructure opportunities
·
Monitor and track product pricing
both locally and international for similar infrastructure products
·
Minimize revenue leakage due to
under-reporting and incomplete recognition of revenue
·
Identify and implement 2 new 4G
revenue opportunities every year that contribute to 10% of revenue within 12
months
Growing Fibre Wholesale
Business
·
Track and monitor on a daily, monthly
and quarterly basis revenue growth against set budgetary targets
·
Develop a well thought out wholesale
commercial mode framework that ensures regulatory compliance while optimizing
wholesale opportunities for the business.
·
Develop effective business case that
clearly justify investment potential for new fibre opportunities
·
Monitor and track product pricing
both locally and international for similar fibre products
·
Minimize revenue leakage due to
under-reporting and incomplete recognition of revenue
·
Identify and implement 2 new fibre
revenue opportunities every year that contribute to 10% of revenue within 12
months
Growing Tower Business
·
Track and monitor on a daily, monthly
and quarterly basis revenue growth against set budgetary targets
·
Develop a well thought out wholesale
commercial mode framework that ensures regulatory compliance while optimizing
Tower opportunities for the business.
·
Develop effective business case that
clearly justify investment potential for new infrastructure opportunities
·
Monitor and track product pricing
both locally and international for similar Tower products
·
Minimize revenue leakage due to
under-reporting and incomplete
Qualifications
·
A graduate with 3-5 years Telecoms
industry experience
·
Able to take a holistic view of the
business.
·
Able to develop strong analytical
framework to aid in swift and objective decision making
·
Team management skills.
·
Have strong business acumen and
highly developed commercial experience
·
Experience in strategic decision
making
·
Highly developed interpersonal and
communication skills
·
High level experience and skills
working with stakeholders
How to Apply
Account Relationship
We are pleased to announce the
following vacancy in the Large
Enterprise and Public Sales department within the Enterprise
Business Unit Division. In keeping
with our current business needs, we are looking for a person who meets the
criteria indicated below:
Reporting to the Sector Manager, the Account Relationship Manager will be responsible for
Strategic Accounts (TML-Target Market List) within the Public Sector and NGOs
vertical; to drive and achieve revenue targets through solution selling and
segment propositions.
Responsibilities
Customer Acquisition And Revenue
Growth
·
Identify growth prospects
(New/Up-sell/Cross-Sell) within the TML;
·
Drive identification and adoption of
relevant segment propositions;
·
Device strategic plans for
Relationship penetration and ensure implementation of tactical plans including
pipeline management;
·
Proactive Relationship performance
management and tracking;
·
Grow Solution Sales within Public
Sector and NGOs TML; through acquisition and penetration;
·
Provide thought leadership and
Insights from customer engagements within the Public sector and NGOs Vertical.
Relationship & Baseline Retention
·
Develop and execute customer ring
fencing strategies in Public sector and NGOs Vertical;
·
Stimulate existing prepositions
within Public sector and NGOs Vertical;
·
Develop strong relationships at CXO
level in government and wider Buying Centers to understand mid-to-long term
Public sector and NGOs objectives;
·
Churn Management in Public sector and
NGOs Vertical;
·
Contract Management: Follow up on all
existing contracts & renewal;
·
Provide insight into the refinement
of customer journey processes;
·
Timely response to customer
correspondence (not later than 24 Hrs.);
·
Flag potential escalations timeously.
Relationship Account Development
Planning
·
Formulate and manage customer
relationship through up-to-date Account Development Plans, opportunity road
maps, pipeline management and the entire sales cycle plan;
·
Leverage company assets (events &
activities) to nature relationship with key stakeholders (CXO & Buying
Centre).
Qualifications
·
Degree in Commerce/ ICT or a business
related;
·
Work experience of 4-5 years managing
enterprise customers in a B2G or B2B environment, preferably in an ISP;
·
Knowledge/ Work experience in ICT
working with public NGOs, Civil society, and Agribusiness firms will be an
added advantage;
·
Strong relationship building skills,
preferably from a major blue chip company;
·
Ability to deliver results and meet
and surpass targets;
·
New business development skills;
·
Be commercially savvy with a deep
understanding and demonstration of solution selling.
How to Apply
Non-Functional – Quality Assurance
Reporting to the Manager – Non-Functional Testing, the position holder will execute the strategy and
frameworks in Software non-functional testing and ensure solutions delivered to
the customers meet the required standards for quality. He/ she is
responsible for ensuring that products delivered to production are stable and
security-proof to guarantee availability.
Responsibilities
·
Test planning, design, execution of
non-functional testing (performance, load, stress, usability testing), result
analysis and reporting.
·
Adopt creativity to achieve higher
levels of competency and efficiency through adoption of fit for future
technologies.
·
Execute non functional testing within
the planned schedules to ensure ontime delivery of products
·
Responsible for planning, monitoring
and implementing controls in non fuctional testing activities
·
Define suitable metrics for measuring
nonfunctional test progress and evaluation of the quality of the testing
process and products
·
Responsible for implementation and
management of fully functional test environments ensuring stability
of all test environments including subsequent upgrades and modernizations on
these environments
·
Accountable for maintenance of tools
for non-functional testing (load and performance, security, usability etc)
·
E2E Accountability for GDR testing
and ensuring working business continuity plans are in place for all solutions
·
Lead programs to measure, analyze,
monitor, manage, and optimize performance and scalability of our current
applications and systems.
·
Responsible for reviewing, reporting
and making data driven decisions around performance issues or bottlenecks.
·
Review uncovered application
bottlenecks and facilitate resolution with development, Infrastructure and
security teams to ensure no defects in regards to quality attributes escape to
production
Qualifications
·
Bachelor of Science Computer Science,
IT, Computer Engineering or Software Development or related subject
·
3 years + experience in
software design, development or non-functional testing in a busy IT environment
·
Experience in at least one
programming language
·
Experience in use of performance and
other non-functional testing automated tools – Load runner, J-meter etc
·
Hands-on QA experience with proven
analytical and testing skills – Experience in developing test strategies, test
plans, test scenarios and test cases
·
Knowledge of automated testing
frameworks
·
Experience with metric gathering,
report generation and analysis of testing results
·
Ability to show creativity and
initiative to improve solution test coverage and effectiveness
·
Strong risk identification,
assessment and mitigation planning skills
·
Motivated self-starter, with a high
capacity for rapid learning and meticulous attention to detail
·
ISTQB Certification is a plus
How to Apply
Operations Quality Assurance
Reporting to the QA- Functional Testing Lead, the position holder will be responsible for
implementing governance around quality assurance processes, set up quality
gates and assessing the maturity of QA organization. He /she will also enforce
adherence to QA processes with constant assessment and reporting.
He / she will also be accountable for
implementation of test environment management strategy and ensure availability
of test environments. He / she is also accountable for test resources
management and ensuring that these are available within stipulated timelines
and SLAs
Responsibilities
·
Implement and lead quality assurance
center of excellence
·
Responsible for defining testing
schedules, policies and enforce adherence
·
Adopt creativity to achieve higher
levels of competency and efficiency through adoption of fit for future
technologies.
·
Accountable for implementation and
management of fully functional test environments for all IT systems
ensuring stability of all test environments including subsequent upgrades and
modernizations on these environments
·
Accountable for administration and
maintenance of test management tools (e.g ALM); ensuring proper use of all test
tools
·
Define suitable metrics for measuring
the quality of executing QA processes and validation of quality of all
releases and reporting
·
Accountable for setting up quality
gates and ensuring that all products & solutions are comprehensively
checked and passed through all the gates before go-live
·
Accountability for test resources
management including building of tools to manage the test resources and build a
process around the management of test resources
·
Test data management automation and
ensure test data availability within stipulated timelines
Qualifications
·
Bachelor of Science Computer Science,
Computer Engineering or Software Development or related subject
·
3 years + experience in
quality assurance in a busy IT environment
·
At least 2 years in system
administration
·
Experience in any programming
language e.g java, python, groovy etc
·
Strong understanding of maturity
models for quality assurance
·
Experience with analysis and report
generation and presentation
·
ISTQB Certification is a plus
How to Apply
