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Recruitment by Safaricom, Nairobi, Kenya

Business Intelligence & Analytics Support

We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to the Manager – Analytics System Support, the position holder will offer leading expert solutions and technical guidance in administration, service provision and availability of all the Safaricom Business Intelligence and analytics systems.

Responsibilities
·         Responsible for the maintenance, improvement, cleaning, and manipulation of data in the business’s operational and analytics databases.
·         Selecting and integrating any Big Data tools and frameworks required to provide requested capabilities.
·         Implementing ETL process.
·         Monitoring performance and advising any necessary infrastructure changes.
·         Defining data retention policies.
·         Providing support to the Data and Analytics in database design, data flow and analysis activities.
·         Defining and building the data pipelines that will enable faster, better, data-informed decision-making within the business.
·         Creating databases optimized for performance, implementing schema changes, and maintaining data architecture standards across all of the business’s databases.
Qualifications
·         Bachelor’s degree in Computer Science, Applied Mathematics, Engineering, or any other technology related field.
·         Advanced UNIX/LINUX, Python
·         Advanced ETL knowledge in Informatica, ODI, SSIS
·         Oracle certification in database administration or application  development
·         Microsoft certification: MCSD/ MCDBA is an added advantage
·         MSc/MBA added advantage
·         Working with relational databases such as MySQL, MS SQL Server, Oracle, 
·         Programming skills such as Java, C++.
How to Apply

Data Scientist

We are pleased to announce the following vacancy in the Digital I.T Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to the Manager – Data Analytics, the position holder will analyze data for actionable insights.
Responsibilities
·         Work in a multi-disciplined team and take ownership of turning ideas into machine learning models;
·         Produce products or improve existing products with short turnaround times and
·         Solid development and analytical approaches to create viable implementations.
Qualifications
·         Degree in computer science or related technical field
·         At least 2 years of practical experience as a data scientist;
·         Strong experience with machine learning and predictive analytics;
·         Strong communications and interpersonal skills and quick grasps to understand business problems;
·         Proficient in at least Python and R;
·         Practical experience with big data technologies and
·         Expert in machine learning techniques with practical experience.
How to Apply

Backend Developer

We are pleased to announce the following vacancy in the Digital I.T Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to Manager Micro Services & API, the position holder will be responsible for designing technology solutions that meet our business requirements and deliver the associated benefits. 
Responsibilities
·         Accountable for end to end micro-services and API strategy and roadmap with delivery as the main outcome
·         Apply architecture and design principles consistently and holistically to enable target end to end usage scenarios
·         Strong focus on DevOps use cases and workflows
·         Developing and maintaining long term business domain knowledge
·         Partner with architecture group to deliver solution blueprint and other UML base design documentation
Qualifications
·         Bachelor of Science Computer Science, Computer Engineering /Information Technology/Systems (Computing) – operating systems, databases, software development;Electronic/Electrical Engineering/ Telecommunications or related subject
·         2 years java experience with hands on applciation delivery and usage J2EE design partners
·         2+ years of experience in microservices development using Java, JEE, spring, spring MVC, spring boot, MAVEN, spring cloud
·         Experience developing solutions using agile, DevOps, testing and CI/CD automation tools such as jenkins, JMeter, Git, Stash, Sonar, Qube etc
How to Apply


Relationship Manager

We are pleased to announce the following vacancy in the Large Enterprise and Public Sales department within theEnterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Sector Manager, the Account Relationship Manager will be responsible for Strategic Accounts (TML-Target Market List) within the Public Sector and NGOs vertical; to drive and achieve revenue targets through solution selling and segment propositions.
Responsibilities
Customer Acquisition And Revenue Growth
·         Identify growth prospects (New/Up-sell/Cross-Sell) within the TML;
·         Drive identification and adoption of relevant segment propositions;
·         Device strategic plans for Relationship penetration and ensure implementation of tactical plans including pipeline management;
·         Proactive Relationship performance management and tracking;
·         Grow Solution Sales within Public Sector and NGOs TML; through acquisition and penetration;
·         Provide thought leadership and Insights from customer engagements within the Public sector and NGOs Vertical.
Relationship & Baseline Retention
·         Develop and execute customer ring fencing strategies in Public sector and NGOs Vertical;
·         Stimulate existing prepositions within Public sector and NGOs Vertical;
·         Develop strong relationships at CXO level in government and wider Buying Centers to understand mid-to-long term Public sector and NGOs objectives;
·         Churn Management in Public sector and NGOs Vertical;
·         Contract Management: Follow up on all existing contracts & renewal;
·         Provide insight into the refinement of customer journey processes;
·         Timely response to customer correspondence (not later than 24 Hrs.);
·         Flag potential escalations timeously.
Relationship Account Development Planning
·         Formulate and manage customer relationship through up-to-date Account Development Plans, opportunity road maps, pipeline management and the entire sales cycle plan;
·         Leverage company assets (events & activities) to nature relationship with key stakeholders (CXO & Buying Centre).
Qualifications
·         Degree in Commerce/ ICT or a business related;
·         Work experience of 4-5 years managing enterprise customers in a B2G or B2B environment, preferably in an ISP;
·         Knowledge/ Work experience in ICT working with public NGOs, Civil society, and Agribusiness firms will be an added advantage;
·         Strong relationship building skills, preferably from a major blue chip company;
·         Ability to deliver results and meet and surpass targets;
·         New business development skills;
·         Be commercially savvy with a deep understanding and demonstration of solution selling.
How to Apply

Wholesale Infrastructure & Products

Responsibilities
Growing 4G Wholesale Business 
·         Track and monitor on a daily, monthly and quarterly basis revenue growth against set budgetary targets
·         Develop a well thought out wholesale commercial mode framework that ensures regulatory compliance while optimizing wholesale opportunities for the business.
·         Develop effective business case that clearly justify investment potential for new infrastructure opportunities
·         Monitor and track product pricing both locally and international for similar infrastructure products
·         Minimize revenue leakage due to under-reporting and incomplete recognition of revenue
·         Identify and implement 2 new 4G revenue opportunities every year that contribute to 10% of revenue within 12 months
Growing Fibre Wholesale Business  
·         Track and monitor on a daily, monthly and quarterly basis revenue growth against set budgetary targets
·         Develop a well thought out wholesale commercial mode framework that ensures regulatory compliance while optimizing wholesale opportunities for the business.
·         Develop effective business case that clearly justify investment potential for new fibre opportunities
·         Monitor and track product pricing both locally and international for similar fibre products
·         Minimize revenue leakage due to under-reporting and incomplete recognition of revenue
·         Identify and implement 2 new fibre revenue opportunities every year that contribute to 10% of revenue within 12 months
Growing Tower Business  
·         Track and monitor on a daily, monthly and quarterly basis revenue growth against set budgetary targets
·         Develop a well thought out wholesale commercial mode framework that ensures regulatory compliance while optimizing Tower opportunities for the business.
·         Develop effective business case that clearly justify investment potential for new infrastructure opportunities
·         Monitor and track product pricing both locally and international for similar Tower products
·         Minimize revenue leakage due to under-reporting and incomplete
Qualifications
·         A graduate with 3-5 years Telecoms industry experience
·         Able to take a holistic view of the business.
·         Able to develop strong analytical framework to aid in swift and objective decision making
·         Team management skills.
·         Have strong business acumen and highly developed commercial experience
·         Experience in strategic decision making
·         Highly developed interpersonal and communication skills
·         High level experience and skills working with stakeholders
How to Apply

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