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Jobs and Vacancies at Extreme Clean Kenya

Extreme Clean is looking for Clients Supervisors to be responsible for managing all outlet customer service duties and for delivering an excellent customer service experience to the clients.

Key Responsibilities;
·         To report to the Operations Manager
·         To welcome in all incoming clients
·         To upsell all our packages to the clients
·         To key in ALL NEEDED data into the system

·         To fill in the customer job cards and organize them in the correct order
·         To place the plate number sticker on the customer keys correctly
·         To market the location
·         To handover the car to the client once it has been cleaned
·         To give quality feedback to the operations supervisor
·         To send daily sales report
·         To do daily banking on time
·         To check on customer valuables and ensure they are untouched
·         To get customer feedback on the service offered
·         To advertise promotional offers to every client
Qualifications / Requirements;
·         Certificate/Diploma in Public Relations or any other related field would be an added advantage
·         Experience in a customer service role
·         Excellent interpersonal and customer service skills
·         Excellent verbal and communication skills
·         Reliable IT literacy
·         Good leadership and management skills
·         Excellent problem solving skills

Extreme Clean is looking for Car Wash Attendantsto be responsible for delivering an excellent customer service and car wash experience to the clients.
Key Responsibilities
·         Provide excellent service to customers.
·         Ensure client’s cars and valuables are treated with utmost care.
·         Handle car wash equipment with utmost care.
·         Approach the customer in an efficient and courteous manner when needed to.
·         Carefully check on car wash equipment and report any problems.
·         Arrange premises setting and maintain cleanliness in the carwash area. ·
·         Resolve customer satisfaction complaints immediately they arise and where necessary report to the supervisors.
·         Ensure proper utilization of detergents.
·         Market the carwash services outside the outlet when required to.
Qualifications / Requirements

·         KCSE Certificate.
·         Holders of a Driver’s Licence have an added advantage
·         Good communication skills
·         Good problem solving skills

Extreme Clean is looking for Operational Supervisors to be responsible for managing all outlet operations and for delivering an excellent Car wash experience to the clients.
Key Responsibilities
·         To report to the Operations Manager
·         Exercise leadership amongst the team members
·         Delegation of the various duties
·         Move car into the washing unit
·         Paying attention to key details in the car wash processes
·         Placing the job card on the dashboard
·         To make all the orders related to the operations
·         To make quality checks on jobs done
·         To ensure the drainage area is cleared every day
·         To ensure discipline and punctuality among staff.
·         To ensure there is a shift schedule and there are enough attendants at the car wash every time
·         To ensure machines are handled with care and proper usage of detergents
·         To ensure the car wash process is being followed
·         To Report any breakdown of machines in real time
·         Ensuring cleanliness in the car wash area and among staff
·         To carry out the meter reading of the electricity and water
·         Request for casuals from Operations Manager/HR
·         Developing and encouraging team work
·         To ensure the whole team has received lunch on weekends
Qualifications / Requirements
·         Certificate / Diploma in Business Management / Business Administration or any other related field will be an added advantage
·         Experience in a leadership (supervisory / management) role
·         Must have a Driving Licence and have at least 2 years’ driving experience
·         Excellent Verbal and Communication skills
·         Reliable IT Literacy
·         Strong leadership and Management skills.
·         Excellent problem solving skills
·         Good Customer service skills
To Apply: Send an application to operationssupervisor@extremeclean.co.ke
Subject Title of the email must be Application Operations Supervisor
Application MUST include:
·         Updated copy of CV in PDF format
·         Cover Letter
·         National ID
·         Drivers Licence.
Note: Attach the following documents in one single PDF-File to the email

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