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Customer Care Job in Kenya

Customer Care Team Leader (re-advertised)

Our client supplies accessories to the hospitality industry in the areas of room service and food and beverage service.
They are looking to engage a Customer Care Team Leader who will coordinate the customer care team and showroom sales activities.
Key duties:
·         Supervise the Customer Care team.

·         Meet sales targets through showroom sales.
·         Provide reports and undertake client presentations.

·         Ensure effective follow-up of clients and client requirements.
·         Ensure good customer service throughout the client engagement process.
Key requirements:
·         Must have experience working in the hospitality sector
·         Must have supervisory experience in client related role
·         Experience in a showroom sales set up is an added advantage
If you match the profile and are ready for a new challenge, please send your CV in MS Word format to jobs@instepbusinesssolutions.com with the job title as the subject.
As this is a re-advertised role, we request that you do not re-apply if you had already applied.

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