Spa Receptionist
Our client is a modern Spa and Barber Shop that currently operates in Nairobi. They seek to hire a highly professional and customer-centric Spa Receptionist to provide excellent customer experience to clients at all times.
Location: Nairobi
Gross Salary: 18 – 20K
Responsibilities
Qualifications
Our client is a modern Spa and Barber Shop that currently operates in Nairobi. They seek to hire a highly professional and customer-centric Spa Receptionist to provide excellent customer experience to clients at all times.
Industry: Spa and Barbershop
Location: Nairobi
Gross Salary: 18 – 20K
Responsibilities
·
Provide guest services regarding
aspects of the spa front desk to include: Greeting guests with direct eye
contact and a smile, welcoming them to make guest reservations for spa services
·
Collect payments for goods and
services and properly account for all transactions and monies and reconcile
daily sales, deposits and receipts as outlined in Standard Operating Procedures
·
Maintain a High level of product knowledge
by understand all product ingredients and effectively explain their benefits to
guests.
·
Answer all guest questions in a
knowledgeable and professional manner. Demonstrate a high level of guest
service.
·
Answer telephones in 3 rings and
provide proper response (appointment booking, answer questions)
·
Report accidents and injuries in a
timely manner. Report all unsafe conditions. Perform all side work as assigned.
·
Cleans and disinfects all equipment
on a daily and by use basis. Be responsible for the cleanliness of the
immediate work area as well as the general property.
·
Assist guests’ in storing valuables
in secure deposit box
·
Communicate effectively with other
departments in the facility
Qualifications
·
A diploma in Business Management
·
Must have at least 2 years’
experience working in Hospitality, preferably as a receptionist
·
Excellent Communication skills
·
Lady aged between 24 – 30 years
·
Good command of English with a
customer-centric approach
·
Possess lots of energy and show
enthusiasm
·
Demonstrate maturity with good
interpersonal skills and positive attitude
·
Ability to work late shifts, and
multi task
·
Good crisis management skills
How to Apply
If you are up to the challenge,
possess the necessary qualification and experience; please send your CV only
quoting the job title on the email subject (Spa Receptionist) to jobs@corporatestaffing.co.ke before 23rd October 2018.
Kindly indicate current/last salary
on your CV
