Company: Moko Home + Living
Position: Imports Manager
Position: Imports Manager
Location: Mombasa Rd, Nairobi
WHO WE ARE
Moko Home + Living is a growing
company bursting with innovation, creativity and passion. Our customers dream
of a better night’s sleep, a welcoming place to host their guests, a fun and
safe place for their children to play.
Here’s what our team has accomplished
in the few years since our founding:
·
Reached over 100,000 Kenyan homes
with our products
·
Attracted global investment to
continue fuelling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to mid-sized
company
WHAT YOU’LL DO
Our supply chain is at the core of
our business, bringing materials from around the world which are ultimately
crafted into locally-made furniture adorning homes across Kenya. This role will
ensure that our import supply chain grows and develops apace with the company’s
product development and manufacturing plans.
The ideal Imports Manager will be
able to manage and grow a strategic global supplier network and ensure systems
and processes are in place to meet growing procurement needs.
A highly analytical, detail-oriented
individual who can scour the globe for the best suppliers while building strong
procurement and logistics systems would be a strong fit for this role.
THE ROLE IN BRIEF
Lead Import Supply Chain Growth and
Development
·
Ensure import supply chain systems,
processes and team capacity are apace with company growth
·
Proactively grow the company’s
supplier network for key materials to mitigate risk and keep pace with growing
demand; identify and attend relevant trade fairs and conduct overseas factory
visits
·
Keep up-to-date with global market
changes relevant to our key product lines
·
Develop international sourcing plans
to accommodate increasingly complex sales and manufacturing needs
·
Effectively identify and troubleshoot
problems wherever they may arise along our supply chain and implement
effective, lasting solutions
Manage Key Supply Chain Relationships
·
Manage relationships with key local
and foreign service providers
·
Coordinate work with our
Mauritius-based global sourcing team
·
Oversee key global supplier
relationships and support in building new ones
Achieve Efficient Compliance
·
Keep abreast with local and global
regulatory changes such as those concerning customs and product standards
·
Ensure compliance practices are built
into our systems in an efficient, streamlined way
CAREER GROWTH + COMPENSATION
Moko invests in building the capacity
and skills within our team. Your manager will invest significant time in your
career development. We provide constant, actionable feedback delivered through
mentorship from the management team.
Because of our rapid growth, we
constantly have new roles opening up and opportunities in many functions. This
results in fast career growth for those who are ready to take up the challenge.
ARE YOU OUR DREAM CANDIDATE?
·
Strong organizational and record
keeping skills, including the ability to develop operational tools in Microsoft
Excel
·
Strong management and leadership
skills, including the ability to relate well with direct reports, customers and
colleagues. Candidates with at least 3 years’ management experience managing a
large team preferable.
·
Strong professional references
demonstrating professional accomplishment and trustworthiness
·
Knowledge of good manufacturing
practices and lean manufacturing policies and procedures
·
At least 5 years’ experience working
in a manufacturing setting (process, chemical, mechanical)
·
Technical background a plus
Position: Retail Branch Manager
Location: Mombasa
Rd, Nairobi
WHO WE ARE
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place to
host their guests, a fun and safe place for their children to play. But they
tell us this isn’t easy – they have to settle for low-quality furnishings or break
the bank.
Join
us in building the products, the brand and the network to put quality living
within everyone’s reach.
Here’s
what our team has accomplished in the few years since our founding:
·
Reached over 100,000 Kenyan homes
with our products
·
Attracted global investment to
continue fuelling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to mid-sized
company
WHAT YOU’LL DO
Moko’s
goal is to change the way people experience their everyday home. We have an
ambitious development pipeline that spans mattresses to sofas with the goal of
making our customers’ dream of leading a modern lifestyle a reality.
We’re
looking to add a Retail Branch Manager aka Get Things Done Manager.
As
the Get Things Done Manager, you’ll be responsible for running Moko’s
day-to-day brand operations. You’ll be an excellent project manager who is able
to joggle a variety of tasks under tight timelines.
You’ll
put into use your knowledge of marketing and you’ll push the day-to-day
activities to see Moko’s vision become a reality for our customers. Finally,
you’ll be excellent people manager, who can motivate and grow the team.
THE ROLE IN BRIEF
·
Under the direction of the Head of
Brand and Product Development, lead the day-to-day implementation of the Moko
work plan so that we can help our customers achieve the modern lifestyle they
dream of
·
Act as a liaison to senior management
and directors to keep them up to date about operations and projects implemented
·
Coordinate and manage the weekly
activities of the napstars, the marketing team that brings the Moko dream world
to our customers
·
Lead and coordinate the capacity
planning and hiring strategy of the Napstar team and ensure their training in
line with activities planned in the marketing calendar
·
Create a high performance culture in
the napstar marketing team where KPIs are always met and decisions are taken
based on data. Foster an environment where new ideas are brought up by team
members
·
In coordination with Head of Brand
and Creative Director develop a training for the marketing team to ensure that
the Moko story is told with a consistent voice and in an engaging way by our
team
·
Liaise with the delivery team so that
to-the-door deliveries of mattresses happen on time.
·
Coordinate with the operation team to
manage an efficient use of resource and effective capacity planning
·
Liaise with supermarkets, malls and
other sites to ensure that we have all the approvals and permits necessary for
a smooth set up and running of marketing activations
·
Support the screening and recruitment
of suppliers, contractors and other consultants necessary for the
implementation of the work plan
·
Manage the day-to-day coordination
with suppliers, constructors (e.g. to build a sleeping station or
showroom-in-a-container) and other consultants so that work is completed on
time and with the level of quality expected
·
Provide operational support to
implement market research activities for the development of new marketing
activities ideas and for the conception and design of the first Moko’s sofa
collection!
CAREER GROWTH + COMPENSATION
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant,
actionable feedback delivered through mentorship from the management team.
Because
of our rapid growth, we constantly have new roles opening up and opportunities
in many functions. This results in fast career growth for those who are ready
to take up the challenge.
ARE YOU OUR DREAM CANDIDATE?
·
You have experience (preferably 3
years) in retail or sales or marketing and are talented in hiring and managing
people
·
You have a passion for training
people and growing your team
·
You are a go getter and enjoy
figuring out what it takes to get things done on time in the most efficient way
·
You are an exceptional project
manager and able to come up with and execute a detailed plan
·
You preferably have a creative side
and can propose how marketing activation can be optimized and new ideas
introduced
·
You thrive when you are able to take
initiative, you are considered very self-managing and do best in an environment
where you are given high-level goals and take initiative to achieve them
·
You possess a strong analytical
toolkit, and you frequently apply quantitative analysis to decision-making
·
You pay extra attention to details in
everything you do without losing sight of the big picture and the goals that we
want to achieve
·
You have the ability to convince
people and negotiate partnership with suppliers and contractors
Position: Customer Care Officer
Location: Mombasa
Rd, Nairobi
WHO WE ARE
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place to
host their guests, a fun and safe place for their children to play. But they
tell us this isn’t easy – they have to settle for low-quality furnishings or
break the bank.
Join
us in building the products, the brand and the network to put quality living
within everyone’s reach.
Here’s
what our team has accomplished in the few years since our founding:
·
Reached over 100,000 Kenyan homes
with our products
·
Attracted global investment to
continue fueling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to mid-sized
company
WHAT YOU’LL DO
We’re
looking to add customer-oriented, analytical people to our Customer Care team.
You’ll be motivated by building relationships with a portfolio of long-term
customers – whether they are hustling in Gikomba or running a major
supermarket.
You’ll
take pride in keeping everyone’s accounts in order – making sure the dozens of
clients you manage are fully stocked while keeping on top of their account
payments. Most importantly, you’ll be eager to take on more responsibility and
grow your career as part of our team.
THE ROLE IN BRIEF
Manage
Client Accounts
·
Take responsibility for placing
orders according to credit rules and credit limit established by your
supervisor
·
Manage customers’ payment schedule
and ensure that customers adhere to credit limits
·
Build long-term relationships with
clients and service recurring order needs
·
Provide all customer support required
by the clients in your portfolio
Network
Within the Industry and Identify New Clients
·
Build and grow relationships within
the furniture manufacture industry
·
Use industry networks and other means
to generate new leads on an on-going basis
·
Develop a strong understanding of
competitors and competing products on the market
Present
Products to Prospective Customers
·
Pursue leads, research prospects and
make initial introductory calls
·
Make product presentations which show
an in-depth understanding of our products and the client’s needs
·
Offer recommendations to your
supervisor about creditworthiness of new customers
·
Close relationships and coordinate
orders with our warehouse
CAREER GROWTH + COMPENSATION
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant,
actionable feedback delivered through mentorship from the management team.
Because
of our rapid growth, we constantly have new roles opening up and opportunities
in many functions. This results in fast career growth for those who are ready
to take up the challenge.
ARE YOU OUR DREAM CANDIDATE?
·
A preference for 1-2 years’
experience in a role with sales or customer relations responsibilities
·
Extremely strong interpersonal skills
and success developing productive professional relationships
·
A mature professional who can
comfortably relate with business owners and senior purchasing managers
·
Strong analytical skills and
attention to detail—ability to analyse customer statements and proactively
identify and address issues with customer accounts
·
Proficient with Microsoft Word and
Excel
·
Eager to join a quickly-growing
organization and team
Position: Technical Maintenance Manager
Location: Mombasa
Rd, Nairobi
WHO WE ARE
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place to
host their guests, a fun and safe place for their children to play. But they
tell us this isn’t easy – they have to settle for low-quality furnishings or
break the bank.
Join
us in building the products, the brand and the network to put quality living
within everyone’s reach.
Here’s
what our team has accomplished in the few years since our founding:
·
Reached over 100,000 Kenyan homes
with our products
·
Attracted global investment to
continue fuelling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to mid-sized
company
WHAT YOU’LL DO
You’ll
take responsibility for ensuring that all the equipment in our growing factory
is operating efficiently and safely. This is a key technical leadership role
that requires leading a technical team in developing and implementing
world-class maintenance systems.
The
Technical Maintenance Manager will work closely with our production teams to
ensure maximum uptime.
THE ROLE IN BRIEF
Maintenance
Systems and Planning
·
Develop and oversee the
implementation of preventative maintenance for all machinery – including foam
processing and woodworking light and heavy equipment
·
Plan and manage stock and supply
chain for spare parts and factory consumables to minimize downtime
·
Regularly review and update
maintenance protocols to ensure best practices
Technical
Team Management
·
Lead and coordinate the work of a
team of technicians working across different shifts; ensure they have the
resources and skills to quickly and effectively respond to downtimes
·
Continually analyse, identify and set
expectations to motivate team members to achieve objectives and goals
·
Manage employee training and required
documentation to ensure effective training methods that are compliant with
current procedures and safety standards
Continuous
Improvement
·
Continuously work to prevent and
minimize downtime
·
Routinely review machinery and electrical
safety to ensure the highest standards are met
·
Identify opportunities for
cost-effectively implementing equipment redundancies to ensure work
interruptions are minimized in the case of equipment breakdowns
·
Support the planning, installation
and commissioning of new production lines
CAREER GROWTH + COMPENSATION
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant,
actionable feedback delivered through mentorship from the management team.
Because
of our rapid growth, we constantly have new roles opening up and opportunities
in many functions. This results in fast career growth for those who are ready
to take up the challenge.
ARE YOU OUR DREAM CANDIDATE?
·
Strong organizational and record
keeping skills, including the ability to develop systems and tools in Microsoft
Excel
·
Good management skills, with a track
record managing a small to mid-sized team including technical roles
·
Strong professional references
demonstrating professional accomplishment and trustworthiness
·
Deep technical knowledge of
motor-driven and hydraulic machinery as well as a good working knowledge of
electrical control systems
·
Hands-on experience leading
mechanical maintenance in a factory setting
·
At least 5 years’ experience working
in a manufacturing setting or other environment involving significant machinery
usage
Position: Sales and Marketing Officer
Location: Mombasa
Rd, Nairobi
WHO WE ARE
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place to
host their guests, a fun and safe place for their children to play. But they
tell us this isn’t easy – they have to settle for low-quality furnishings or
break the bank.
Join
us in building the products, the brand and the network to put quality living
within everyone’s reach.
Here’s
what our team has accomplished in the few years since our founding:
·
Reached over 100,000 Kenyan homes
with our products
·
Attracted global investment to
continue fuelling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to mid-sized
company
WHAT YOU’LL DO
We’re
looking to add a Sales and Marketing Officer to the Moko team. You’ll be an
analytical person who has a passion for engaging customers and telling the Moko
story.
You’ll
be self-motivated, keen to learn on the job and strive to achieve the best
possible outcome in everything you do. You’ll enjoy taking on a variety of
tasks, from managing marketing activations at Moko’s innovative “Sleeping
Station” to running market research surveys.
THE ROLE IN BRIEF
Run
Marketing Activities
·
Plan and execute marketing
activations in malls and other locations for Moko’s mattresses ensuring that
KPIs are met
·
Train and manage Moko Brand
Ambassadors to animate the marketing activation in line with the brand spirit
·
Keep an up to date record of leads
and customers generated and ensure that Brand Ambassadors complete all reports
on time
·
Support digital marketing team to
generate and gather content for marketing and social media campaigns
Offer
Customer Care for our Clients
·
Follow up on leads to coordinate when
orders can be placed and mattresses delivered
·
Coordinate with the “Dreamliner”
delivery team to arrange home deliveries to customers
·
Ensure that payments are collected
and logged in our system
·
Assist customers in case of queries
such as replacement of the product or assistance with product guarantee
Support Market Research
·
Conduct market research and
customers’ insights collections (both online and offline) through surveys or
1:1 interviews
·
Arrange for focus group discussions
and 1:1 interviews as requested by the Brand Operation Manager and Head of
Branding
·
Summarize data collected from market
research and offer recommendations
·
Collect testimonials from customers
and provide insightful feedback to management to develop our products and our
brand
CAREER GROWTH + COMPENSATION
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant,
actionable feedback delivered through mentorship from the management team.
Because
of our rapid growth, we constantly have new roles opening up and opportunities
in many functions. This results in fast career growth for those who are ready
to take up the challenge.
ARE YOU OUR DREAM CANDIDATE?
·
A preference for 1-2 years’
experience in a role with sales or customer relations responsibilities
·
Previous marketing experience is a
plus, but not a requirement
·
Extremely strong interpersonal skills
and success developing productive professional relationships
·
An enthusiastic individual with
outstanding problem-solving skills to assist customers in their purchase and
after sales journey
·
Strong analytical skills and
attention to detail—ability to analyse data and proactively identify and
address issues
·
An initiative taker who enjoys
working independently once you receive clear directions from the manager
·
Proficient with Microsoft Word and
Excel
·
Eager to join a young,
quickly-growing organization and team
Position: Procurement Officer
Location: Mombasa
Rd, Nairobi
WHO WE ARE
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place to
host their guests, a fun and safe place for their children to play. But they
tell us this isn’t easy – they have to settle for low-quality furnishings or
break the bank.
Join
us in building the products, the brand and the network to put quality living
within everyone’s reach.
Here’s
what our team has accomplished in the few years since our founding:
·
Reached over 100,000 Kenyan homes
with our products
·
Attracted global investment to
continue fuelling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to mid-sized
company
WHAT YOU’LL DO
We
are looking for an individual with an eye for details who is eager to cultivate
good relationships with suppliers. The Procurement Officer will work closely
with various teams to ensure timely and cost-effective sourcing and inventory
management while maintaining high standards of integrity and accountability.
The
ideal candidate will support organization-wide efforts in strategic sourcing,
information management and relationship building.
THE ROLE IN BRIEF
Strategic
Sourcing
·
Sourcing for new suppliers and
forecasting price trends and their impact on the business.
·
Placing local orders and monitoring
delivery dates.
·
Processing all paperwork relevant to
the purchasing of goods.
·
Negotiate with suppliers for
discounts/better prices
·
Expedite delivery of procured goods
and services.
Information
& Inventory Management
·
Conduct weekly demand planning to
determine the needs and requirements for good and services.
·
Generate relevant reports for
purchasing analysis from the accounting system.
·
Sharing/updating daily report on
delivery of local purchase.
·
Managing local purchases documents
and availing this to internal (accounts/operations) in a timely manner.
Compliance
and Adherence to Moko Policies and Standards
·
Ensuring compliance to Procurement
law/Company purchasing guidelines and systems.
·
Ensuring compliance with different
statutory legislation.
Supplier
Payments
·
Ensure that payments are initiated
for delivered goods and services which have no issues.
·
Reconcile local purchase/supplier
payments.
Relationship
Building
·
Build strong and long-term
buyer-supplier relationships with key suppliers.
·
Create and update Supplier database.
Process
Improvement
·
Creating innovations to improve
supply chain management processes
·
Attending meetings and trade
conferences/shows as required.
CAREER GROWTH + COMPENSATION
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant,
actionable feedback delivered through mentorship from the management team.
Because
of our rapid growth, we constantly have new roles opening up and opportunities
in many functions. This results in fast career growth for those who are ready
to take up the challenge.
ARE YOU OUR DREAM CANDIDATE?
·
At least 2 years’ experience in
Supply Chain/ Purchasing.
·
Quality focus. Just getting the job
done is not enough for you. You set high standards and share them with the
team.
·
Strong attention to detail and the
ability to deliver on assigned tasks with independence and little supervision
·
Adaptable and possess a zeal to learn
·
Proactive and possess great communication
skills
·
Eagerness to join a young,
quickly-growing organization and team
Position: Production Manager
Location: Mombasa
Rd, Nairobi
WHO WE ARE
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place to
host their guests, a fun and safe place for their children to play. But they
tell us this isn’t easy – they have to settle for low-quality furnishings or
break the bank.
Join
us in building the products, the brand and the network to put quality living
within everyone’s reach.
Here’s
what our team has accomplished in the few years since our founding:
·
Reached over 100,000 Kenyan homes
with our products
·
Attracted global investment to
continue fuelling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to mid-sized
company
WHAT YOU’LL DO
You’ll
take the reins of our growing production operation.
This
is a key management and leadership role which will oversee all critical
production functions and advance them to the next level.
The
Production Manager will also work closely with various teams to ensure timely
delivery to our customers.
THE ROLE IN BRIEF
Production
Planning
·
Work with the supply chain department
to forecast and plan for present and future consumption of raw materials to
ensure that materials are always available
·
Evaluate production schedules and
labour requirements to plan team structure and development
·
Develop and maintain production
metrics for quality, delivery, and safety
Team
Management
·
Build strong rapport with our
100-person-strong production team through open communication; promote a
positive, safe, productive and efficient work environment
·
Continually analyse, identify and set
expectations to motivate team members to achieve objectives and goals
·
Manage employee training and required
documentation to ensure effective training methods that are in compliance with
current procedures and quality standards
Quality
Assurance
·
Ensure that goods produced by your
team always meet quality standards
·
Monitor product standards at various
levels of production and at the point of release so that the cost of rework is
reduced
Continuous
Improvement
·
Monitor and recommend necessary
changes to the layout of plant, machinery and production processes and methods
for any new equipment, materials or components
·
Continuously work to improve the cost
of products by optimizing raw materials, labour and utilities
·
Review and recommend appropriate measures
to control and minimize waste levels
·
Review production practices and
equipment; make proposals for improvements to ensure that they are maximally
effective
·
Support research and development to
keep our production team up to date and working with the latest technology and
using the most efficient manufacturing practices
CAREER GROWTH + COMPENSATION
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant, actionable
feedback delivered through mentorship from the management team.
Because
of our rapid growth, we constantly have new roles opening up and opportunities
in many functions. This results in fast career growth for those who are ready
to take up the challenge.
ARE YOU OUR DREAM CANDIDATE?
·
Strong organizational and record
keeping skills, including the ability to develop operational tools in Microsoft
Excel
·
Strong management and leadership
skills, including the ability to relate well with direct reports, customers and
colleagues. Candidates with at least 3 years’ management experience managing a
large team preferable.
·
Strong professional references
demonstrating professional accomplishment and trustworthiness
·
Knowledge of good manufacturing
practices and lean manufacturing policies and procedures
·
At least 5 years’ experience working
in a manufacturing setting (process, chemical, mechanical)
·
Technical background is a plus
Position: HR Assistant
Location: Mombasa
Rd, Nairobi
WHO WE ARE
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place to
host their guests, a fun and safe place for their children to play.
But
they tell us this isn’t easy – they have to settle for low-quality furnishings
or break the bank. Join us in building the products, the brand and the network
to put quality living within everyone’s reach.
Here’s
what our team has accomplished in the few years since our founding:
·
Reached over 100,000 Kenyan homes
with our products
·
Attracted global investment to
continue fueling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to mid-sized
company
WHAT YOU’LL DO
Moko
is looking for an individual with an eye for talent. The ideal candidate will
support organization-wide efforts in sourcing for and retaining the best
talent.
Additionally,
they should be able to take pride in duties such as helping a group of general
workers in their factory work better together in the morning and training a
group of new recruits on the company values in the afternoon.
They
should be at ease with both interviewing a prospective candidate and walking a
new senior manager through their first hiring process.
THE ROLE IN BRIEF
Manage
the recruitment process end-to-end
·
Identify great potential members of
their team through a variety of strategies. This includes multiple job board
searches, leveraging their existing networks and building new ones as well as
direct outreach to prospective candidates
·
Consider candidates for roles by
evaluating their skills and culture fit in-depth, using detailed interviews,
role plays and practical assessments
·
Support hiring managers in reviewing
responses and narrowing down the candidate pool toward the perfect fit
·
Accurately track the progress of all
applicants through the hiring pipeline, keeping everyone participating in the
hiring process in the loop
·
Assess staff development and training
needs and support the creation of training programs as well as ensure that all
staff members receive effective mentorship to promote career growth
·
Personally lead training sessions for
staff members
·
Lead diversity and inclusion work for
the Company in addition to serving as a leader and role model to the team at
large. Live the Watervale values.
CAREER GROWTH + COMPENSATION
Moko
invests in building the capacity and skills within our team.
Your
manager will invest significant time in your career development. We provide
constant, actionable feedback delivered through mentorship from the management
team.
Because
of our rapid growth, we constantly have new roles opening up and opportunities
in many functions.
This
results in fast career growth for those who are ready to take up the challenge.
ARE YOU OUR DREAM CANDIDATE?
·
At least 3 years’ experience in
finding, hiring and managing talent.
·
Ability to shape the talent strategy
of a fast-growing company.
·
Quality focus. Just getting the job
done is not enough for you. You set high standards and share them with the
team.
·
Knowledge of Kenya employment laws
·
Strong attention to detail and the
ability to deliver on assigned tasks with independence and little supervision
·
Eagerness to join a young,
quickly-growing organization and team
Position: Market Research Assistant
Location: Mombasa
Rd, Nairobi
WHO WE ARE
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place to
host their guests, a fun and safe place for their children to play. But they
tell us this isn’t easy – they have to settle for low-quality furnishings or
break the bank.
Join
us in building the products, the brand and the network to put quality living
within everyone’s reach.
Here’s
what our team has accomplished in the few years since our founding:
·
Reached over 100,000 Kenyan homes
with our products
·
Attracted global investment to
continue fueling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to mid-sized
company
WHAT YOU’LL DO
We’re
looking for a Market Research Assistant who can match our customers’ needs with
possible products. You’ll have a passion for using conversations, surveys and
any other tool at your disposal to develop a deep understanding of what our
customers want and need.
You’ll
also be driven by the challenge of understanding product possibilities from our
network of global suppliers, choosing amongst these using your deep
understanding of our market. Your dream come true is the successful development
and launch of a new product.
THE ROLE IN BRIEF
Dive
Deep into Customer Needs
·
Develop a deep understanding of our
re-sellers and end customers through structured conversations, surveys and
other research methodologies
·
Track and anticipate market trends
with respect to style
·
Translate lessons learned into
customer insights which can inform product and design decisions
Support
Product Development
·
Work with our supply chain team to
identify global suppliers
·
Research product possibilities
through the global supplier network and match these with local market needs
·
Support the piloting and launch of
new products based on your work
CAREER GROWTH + COMPENSATION
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant,
actionable feedback delivered through mentorship from the management team.
Because
of our rapid growth, we constantly have new roles opening up and opportunities
in many functions. This results in fast career growth for those who are ready
to take up the challenge.
ARE YOU OUR DREAM CANDIDATE?
·
You have training and at least 2
years’ experience in marketing, qualitative research, sales or customer
service.
·
You enjoy working on multiple diverse
projects and tasks simultaneously.
·
You thrive when you are able to take
initiative, you can plan and organize your work around specific goals.
·
You have the skills to undertake
in-depth market research, using qualitative tools such as structured interviews
and direct customer observations.
·
You are excited to turn lessons
learned from research into actionable ways that we can improve our products and
services.
·
You can troubleshoot problems and
offer ideas about possible solutions.
Please
visit our website moko.co.ke/careers and apply through our online form, Common Application – All
Positions.
