Cashier
Scope:
Key Responsibilities
Qualifications:
Scope:
Responsible for processing payments
from guests in settlement of their bills
Key Responsibilities
·
Welcome and acknowledge all guests
according to company standards, anticipate and address guests’ service needs,
and thank guests with genuine appreciation as per the company guidelines.
·
Receive and post all food and
beverage checks into the hotel computer system.
·
Process all payment methods in
accordance with company accounting procedures and polie.
·
Obtain assigned float and ensure
accuracy of contracted monies, obtaining change requiredfor expected business
level, and keeping bank secure at all times.
·
Count float at end of shift, complete
designated cashier reports, resolve any discrepancies drop off receipts, and
secure bank.
·
Understand the food and beverage
services being provided, including any promotions.
·
Manage customer or team member
inquiries and complaints
·
Adhere to the daily checklists and
notify management of any discrepancies.
·
Set up and organize cashier
workstation with designated supplies, forms, and resourcematerials and maintain
cleanliness of workstation at all times.
·
Perform other reasonable job duties
as requested by Hotel Manager.
Qualifications:
·
High school graduate or equivalent
experience. (Hospitality certification is a plus.)
·
3 years’ experience in a similar role
preferable in busy hotel.
·
Excellent English verbal, written and
reading skills.
·
Excellent mathematical and analytical
skills.
·
Working knowledge of various computer
software programs (MS Office,restaurant management software, POS).
·
Customer service oriented with a
lively, energetic, and outgoing personality.
·
Well-organized and detail-oriented.
How to Apply