Head of Department – Regional Sales & Operations
We are pleased to announce the following vacancy within the Regional Sales and Operations Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
Reporting to the Director
– Regional Sales and Operations, the
role holder will be responsible for the P&L, topline and bottom-line
growth for the business operations in the coast region through superior
commercial acumen and excellence in execution.
Responsibilities
Requirements
Responsibilities
Requirements
We are pleased to announce the following vacancy within the Regional Sales and Operations Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
Brief Description
The role will provide
leadership to a cross functional team cutting across Consumer, Marketing,
Technology, Enterprise, and Retail functions and deliver regional business
goals of Net Promoter Score(NPS) (Dealer/Enterprise/Retail/Consumer/Network),
Revenues, Market Share, Profit, Customer service, Network distribution and
strong People leadership
Responsibilities
·
Responsible for achieving the consumer-commercial target of Net
Promoter Score, Gross Revenue, Net Revenue, EBITDA Cash Flow & growth in
subscriber gross adds,
·
Design and execute the business unit strategy &drive the
performance of Safaricom Brand in the market
·
Drive strategic partnerships and collaboration with
internal cross functional leadership, external vendors and channel partners
·
Develop innovative market development opportunities
·
Lead and drive consistent market execution strategies and
initiatives enabling excellence in operations across the region embedding the
Sales Excellence Execution Daily execution standards
·
Drive and champion all digital transformation strategies and
initiatives in the region including the adoption of the Sales Force Automation
initiative
·
Support the enterprise ‘go to market’ channel structure at the
region
·
Play a leadership role in the Safaricom Foundation initiatives in
the region
·
Lead in the delivery of ‘Best Network for You’ customer promise
for the Region
·
Lead the team in creating and sustaining a work environment driven
by an enabling coaching culture.
·
Build and develop high performance teams and drive superior
performance standards
Requirements
·
Degree in Sales & Marketing or a business management
discipline
·
Experience in a large organization heading an Sales Business Unit/
Profit center
·
Excellent general management & commercial capability
·
Experience in a range of group functions, including sales,
marketing, brand management, financial management; network operations
·
Strong customer focus with a proven track record in meeting revenue targets
·
Strong intellectual, strategic, and analytical ability to work
cross-functionally with a collaborative style.
·
Excellent people management, with demonstrated ability to hire the
best people, coach, motivate and grow high performing teams.
·
Strong experience in building business relationships, negotiating
contracts and closing deals with different stakeholders.
How to Apply
Financial Systems Delivery Manager
We are pleased to announce the following vacancy in the Digital IT
Department within the Technology Division. In keeping with our
current business needs, we are looking for a person who meets the criteria
indicated below.
Reporting to the Senior Manager Business Engagement – FS, COPS and
CC, the position holder will be in charge of delivery of business products
using Business Doman and IT knowledge.
Leading a team of Architects and BAs, as well as virtual delivery
teams. Break down complex requirements into simple trackable tasks. Be
committed to high quality and delivery on time without compromise on scope.
Responsibilities
·
Responsible for leading virtual teams across IT to deliver the BU
initiatives
·
In charge of delivering of the BU products on time
·
Ensure product stability within max 24 hours
·
Solutions Design and specification
·
Team Leadership
·
Managing Capex Spend for systems relevant to them.
Requirements
·
Degree in Science/computer science/Engineering/Business related.
·
Strong business acumen and mindset
·
5+ years of software development experience in a busy IT development
environment, 2 years of which must include experience in Business Analysis and
Systems design.
·
3+ years’ Experience in Technical Leadership of large IT projects
·
Certification in Business Analysis
·
Certification in Agile Project Management will be an added advantage
·
Team player who is skilled at building up and managing stakeholder
relationships successfully
·
Ability to persuade stakeholders and to champion effective techniques
through delivery
·
Ability to drive initiatives without any formal authority in an
ambiguous environment.
How
to Apply