Telkom Kenya
Vacant Position: Product Development Specialist – VAS
The role will be responsible for
achieving annual revenue and product performance targets and ensuring that
Telkom has and a competitive edge in the VAS domain.
Vacant Position: Product Development Specialist – VAS
Region: Nairobi
Reporting to: Head of Product & Services
Development
Band: 3.0
Department: Marketing
Role Purpose: The VAS
Manager is responsible for developing and managing the Telkom Value Added
Services portfolio based on market requirements and technology capabilities.
Key Duties and Responsibilities
·
To develop, maintain and control
specifications for Telkom VAS and messaging product portfolio taking customer
concerns, business processes, organisational, cost and vendor product
limitations into account. Evaluates and resolves technical feasibility and
design optimization
·
Development of win-win partnerships
within the VAS portfolio for Telkom through development of E2E onboarding,
contracting & revenue sharing processes.
·
Ensure a seamless Customer experience
on all VAS services by working closelty with internal and external stakeholders
·
Engagement with VAS partners to
create a Smart VAS roadmap for Telkom and followup to ensure all products are
developed and launched within scpe, budgets and timelines
·
Alignment of products and services
offering to ensure optimal profitability while remaining competitive in the
market
·
Monetization of the VAS business
within Telkom.
·
Ensure product and services offerings
are aligned to increase the customer experience, acquisition and retention for
all departments
·
Ensure all VAS products are managed
through the existing Time To Market processes.
·
External stakeholders management such
as regulators, MNOs and Content partners.
Academic / Professional Qualifications
·
Bachelor’s degree in Computer
Science, IT or related field
·
At least 2-3 years in
telecommunication/ VAS product development
·
Experience working with VAS partners,
Content developers and aggregators is an added advantage.
Professional Skills:
·
Customer Focus
·
Networking & Building
Partnerships
·
Influencing & Negotiation
·
Analytical Thinking
·
Business Analysis
This position is open to Kenyan
citizens only.
Business Analyst
Region: Nairobi
Reporting to: Special Projects Manager
Band: 3
Department: Enterprise
Role Purpose: We are seeking an individual who is dynamic by nature and
passionate with a track record of delivering results to join our Enterprise
Team. He/she will be responsible for ensuring identification, facilitation and
execution of sales opportunities within current and new SME clients in order to
maximise sales and growth of revenue for Telkom within the appointed area.
Key Duties and Responsibilities
·
Translate business requirements to
System/Functional requirements, and pass these to Application Developers.
·
Assembling of data and verification
of its integrity.
·
Ensure the migration project is done
competently and targeted towards improving customer experience.
·
Regular tracking and reporting on
projects.
·
Ensure regular monitoring of customer
satisfaction within the agreed objectives.
·
Define and monitor operations and
administration within department and externally.
Academic / Professional
Qualifications
·
Business degree preferably in
Economics, Statistics, Actuarial Science or Engineering.
·
3-5 years’ experience in a similar
position
Professional Skills:
·
Excellent analytical and
specification skills
·
Good understanding of corporate
governance processes
·
Deep familiarity on use of
spreadsheets
·
Strong understanding of financial
capital and cost accounts
·
Personal effectiveness and
credibility
·
Assertiveness.
·
Efficient and results oriented
·
Strong organization, presentation and
communication skills
This position is opened to Kenyan citizens only.
Vacant
Position: Sales Enablement Manager
Region: Nairobi
Reporting to: Director of Sales
Band: 4.1
Department: Enterprise
Role Purpose: We are seeking an individual who is dynamic by nature and
passionate with a track record of delivering results to join our Enterprise
Team. This role is responsible for designing initiatives, enforce plans and
measure channel sales effectiveness.
In addition, the job holder will be required to develop
recommendations and create solutions to complex, ambiguous and highly visible
channel sales issues, with the goal of driving significant business growth.
Key Duties and Responsibilities
·
Coach and mentor the sales team to
grow into successful team members.
·
Support the development and
implementation of sales methodology to increase acquisitions and retention.
·
Build compelling and crisp
communication geared towards driving improved sales productivity.
·
Review sales delivery effectiveness
and identify training needs.
·
Maintain up – to – date benchmarks
and comparative analysis of sales culture and sales performance.
·
Measure, analyse and enhance the
performance of revenue generation activities connected with sales effectiveness.
·
Create written content to educate
sales team and ensure regular review of the same.
·
Build out a calendar of formal and
informal sessions covering new hire sales training, product launches, demo
skills training, ongoing skill development, sales boot-camps, internal process
updates etc.
Academic/ Professional Qualifications
·
Business degree preferably in Sales
& Marketing or Business Administration/ Management
·
3-5 years in Sales Enablement,
Coaching, Training, Change Management, Project Management
·
MBA or CIM qualifications will be an
added advantage
Professional Skills:
·
Commercial orientation and business
acumen
·
Strategic orientation
·
Strong Leadership, Internal &
External Stakeholder Management Skills
·
Track record in developing self and
others
·
Personal effectiveness and
credibility
·
Process discipline and quality
orientation
·
Influencing and negotiating skills
·
Assertiveness.
·
Efficient and results oriented
·
Strong organization, presentation and
communication skills
·
Networking skills to form collaborative
partnerships
This position is opened to Kenyan citizens only.
If you fit the required profile, please apply highlighting how
your qualifications, experience and career aspirations match the requirements
for this position.
Application should be sent by 26th July 2018, please provide an
updated Curriculum Vitae (CV) including details of your current telephone
contacts and names of three referees.
Apply through recruitment@telkom.co.ke and ensure the job title
is quoted on the subject field.
Only shortlisted candidates will be contacted.