Jobs and Vacancies in Marie Stopes Kenya

Marie Stopes Kenya (MSK) provides comprehensive SRH services through its branch network of 23 clinical facilities, called Centers of Excellence.

These facilities provide a wide range of services including: medical consultation, specialist gynaecological consultations; comprehensive FP services including LAPM; pre- and post-natal care; child welfare services; comprehensive laboratory services; 24 hour maternity services; free condom distribution; school health education; voluntary medical male circumcision; PMTCT and VCT services; STI diagnosis and treatment; post abortion care and safe delivery and associated services.

Service Provider/Nurse

Reporting to and working with the Center Manager, the Service Provider/Nurse’s main role is to maintain the high clinical standards expected by MSK and actively work to promote the clinic and contribute to improved financial performance. The nurse promotes and restores patients’ health through collaboration with all team members; providing physical and psychological support to patients, he/she also supervises other team members.

Strategic Purpose of the Programme Operations Unit: to ensure excellent delivery all MSK outreach Programme activities and the development and funding of new work.

Roles

·         To provide comprehensive client counselling on reproductive health, contraceptive options and other services.

·         To ensure that all clients are treated with sensitivity, respect, and consideration. If complaints are raised, to be able to effectively manage and resolve them and to promptly refer to the Team Leader if the client complaint continues or is of a serious magnitude.

·         To maintain the highest possible standard of client care by providing quality care to all clients.

·         To implement a smooth, efficient client flow to minimise client waiting times.

·         To monitor and evaluate client care continuously and recommend improvements as necessary.

·         To provide accurate information to clients, and their families where required, to enable clients to make informed decision about their reproductive & sexual health.

·         To ensure sufficient supplies are available to provide services without disruption and that stock is dispensed and counted accurately; stock cards are updated continuously and waste and spoilage of stock (i.e. expired stock) and stock outs are minimised.

·         To comply with all financial standing operating procedures including accurate and timely management of advances and surrenders required for outreach provision.

·         To ensure accurate client records are maintained in both the client record book and daily register.

·         To ensure all client information is kept confidential at all times and stored appropriately.

·         To provide accurate, timely collation of activity data for internal and external reporting purposes.

·         To analyse activity trends and ensure performance targets are achieved, pro-actively identifying and implementing opportunities for improvements.

·         To assist in the collection of client feedback data

·         To fully participate in planned promotional activities including educational and awareness-raising events with clients, community members and other stakeholders.

·         To positively promote Marie Stopes Kenya as a leading, quality provider of reproductive & sexual health services.

Qualifications

·         Diploma in Nursing from a recognised medical training college.

·         Bachelor in Nursing will be an added advantage.

·         Registered by the Nursing Council of Kenya

·         Minimum 2 years post training working experience.

Skills:

·         High regard for confidentiality

·         Excellent communicator – both written and spoken

·         Commitment to excellent client care and the delivery of client-focused services.

·         High level of attention to detail

·         Knowledge of professional nursing theory and practice to give and evaluate patient care.

·         Knowledge of organizational policies, regulations and procedures to administer patient care.

·         Knowledge of medical equipment and instruments to administer patient care.

·         Skills in preparing and maintaining records, writing reports and responding to both oral and written enquiries.

·         Skill in establishing and maintaining effective working relationships with patients, medical and clinic staff and the public.

·         The ability to react calmly and effectively in emergency situations.

·         The ability to interpret, adapt and apply guidelines and procedures.

·         Excellent computer use skills

·         High level of professionalism and management of clients

·         Team player who accepts constructive criticism and is comfortable with giving constructive criticism.

·         Ability to remain calm under pressure

·         Ability to work flexibly to meet service needs

Care Assistant

The care assistant position in Marie Stopes Kenya is uniquely tailored to meet the demands that are specific to our organization. Our core activities are provision of high quality, safe sexual and reproductive health services.

As such the holder of this position may require taking up responsibilities beyond the hospital setup care/nursing assistant role. The holder of the position is required to maintain a high degree of confidentiality in matters relating to the organisation and its clients.

Strategic Purpose of the Programme Operations Unit: to ensure excellent delivery all MSK outreach Programme activities and the development and funding of new work.

Duties

·         Prepares and serves refreshments for staff and clients at agreed times or as directed by the team leader.

·         Provides clients’ personal hygiene by giving bedpans, urinals, baths, assisting with travel to the bathroom; helping with showers and baths.

·         Provides for activities of daily living by assisting with serving meals, feeding clients as necessary; ambulating, turning, and positioning clients; providing fresh water and nourishment between meals.

·         To support clients through the provision of vocal local techniques during procedures.

·         To conduct reception area activities

·         To conduct centre clerical tasks

·         To conduct daily data entry tasks

·         Ensures cleanliness of the entire facility by cleaning as instructed by the team leader or other supervisors

·         Follows all aspects of the infection prevention protocol and assist in Infection Prevention activities as directed by the Team Leader

·         Ensure that theatre and bed linen is clean, pressed and available at all times.

·         Keeps the kitchen clean and neatly arranged ensuring that utensils and cutlery are accounted for and hygienically kept.

·         Runs errands as requested by the Centre Manager, such as banking daily income and buying items from petty cash, and provides the required receipts.

·         Support the Centre team members by assisting to sterilize equipment and assist in the procedures as requested by service providers

·         Maintains work operations by following standard operating procedures and policies.

·         Protects organization’s values by keeping patient information confidential.

·         Updates job knowledge by participating in educational opportunities which include attending CMEs

·         Documents actions by completing forms, reports, logs, and records as required.

Qualifications

·         Minimum ‘O’ Level qualification

·         Tertiary qualification in business studies, nurse aide, customer care, front office management, or similar will be an added advantage.

·         Minimum 1 year post training working experience.

·         Knowledge of Computer is a MUST.

Skills:

·         High regard for confidentiality

·         Good communicator – written and oral

·         High regard for client care

·         Responsible

·         Reliable

·         Understanding

·         Self confident

·         Flexible

·         Ability to be calm under pressure

·         Enthusiastic

·         Task-oriented

·         Very comfortable with team work

·         Honest

·         Ability to work flexibly to meet service needs.

Center Manager

The Center Manager position is within the Marie Stopes Kenya (MSK) Programme Operations Department.

The holder of this position reports to the Senior Coordinator MSK Centers, but also engages other department’s heads as and when need arise.

The Center manager is responsible for the smooth running of a MSK Center. He/she is expected to ensure clinical quality, delivery of high quality services, as well as client safety. He/she assists the Senior Coordinator with budget management to make sure they are all consistent with organizational goals and objectives. He/she will also provide leadership and manage support staff for the Center.

He/she will also provide professional services – if his/her profile is clinical – that complement the Service provider’s role of delivering primary health care services at the allocated center or any other center as the need arises.

Qualifications:

·         Bachelor Degree in Health or Business Administration (combination of related education and operational experience in a health care organization may be substituted for Bachelor Degree in Health or Business Administration

·         (5) years experience in healthcare field

·         Significant operational, hands on management including team management gained within a customer focused service industry

·         Healthcare management experience

·         Have held, worked to and/or monitored a budget or business plan

Skills:

·         IT literacy: confident using MS Office

·         MS Word for reports

·         MS Excel

·         team leadership skills: effective delegation, supervision, coaching and motivation

·         communication skills: to convey message clearly and concisely, in a manner appropriate to the target audience both in writing and verbally

·         financial skills: understand and use financial information such as balance sheets and profit and loss accounts to inform business decision making

How to Apply:

Applications quoting the position title with a detailed CV, contact details of 3 referees including their email addresses (1 of which should be your immediate supervisor, 1 former supervisor and 1 any other but not a relative) should be submitted to: pd@mariestopes.or.ke on or before July 25, 2018.

Only shortlisted candidates will be contacted.