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Recruitment in G4S, Nairobi, Kenya (Various Vacancies)

About the Company:

G4S is the leading global integrated security company specialising in the provision of security products, services and solutions. The group is active in more than 110 countries, and is the largest employer quoted on the London Stock Exchange with over 623,000 employees and has a secondary stock exchange listing in Copenhagen. We specialise in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat.
G4S in Africa:
G4S is the largest private sector employer and largest security company in Africa, with operations in more than 30 African countries and more than 122 000 employees on the continent. In Kenya, G4S employs more than 14,000 people and we have a presence in all major urban centres within the country.

ATM Custodian
ATM Up time
·         Ensure that the ATM terminals are correctly stocked with cash and stationary (as per order instruction).
·         Maintain close liaison with the ATM Logistics team to ensure that equipment problems are dealt with promptly.
·         Ensure that potential faults that could cause equipment to malfunction are identified and resolved in time.
·         Ensure that all ATM terminals cubicles are kept clean and maintained in good condition.
ATM Cash/ Replenishment
·         Control ATM cash according to laid-down instructions (ATM, bags or canisters must be sealed).
·         Balance cash at the required intervals.
·         Ensure correct process has been followed and correct details entered on the ATM (system).
·         Obtain slip for every replenishment.
·         Report no service or change in service.
·         Report and action differences in ATM cash promptly (daily or as and when required / instructed).
·         Ensure that ATM cash is safeguarded against unnecessary and preventable loss (at all time).
Deposits/Purge Bin
·         Clear cash deposits accurately promptly if applicable.
·         Hand irregular deposits or those requiring scrutiny to the BSO or any other designated officer for scrutiny promptly.
·         Ensure Delivery of deposits to Bank or G4S Cash Centre.
·         Action ATM reports as listed on the duty list promptly in terms of laid-down instructions.
·         Ensure ATM slips are controlled and delivered to the cash centre.
·         Reconcile ATM cash daily (same day) as per laid down procedure, Not allowed to leave premises if not in balance.


·         O- Level with at least a C Plain.
·         Strong communication skills and problem solving skill.
·         G4S Standard Operating Procedures
·         Delivering performance
·         Customer Thinking
·         Three to five years in Operations management dealing with customers and front line employees
Technical Skills
·         Financial Acumen
·         Conflict Management.
·         Computer Literate (Microsoft Word, Microsoft Excel – Advanced level are advantageous, Microsoft PowerPoint – Basic level)
·         ERP system (s)
·         Google suite of products
Behavioral Skills – Management
·         Understanding the Organizational environment
·         Understanding the organisation’s goals and objectives
·         Dealing with complexity and changing circumstances
·         Acting professionally, supporting and working with others
·         Delivering objectives
·         Deliver great customer service
·         Sharing and cooperating
How to Apply

Easy Roster Administrator


·         Effective database Administration
·         Create and maintain accurate Customer records on the ERP database, as required for all contractual and ad hoc / sundry guarding Customers.
·         Create and maintain rosters for all Customer sites on the ERP system, ensuring the provision of manpower in compliance with contractual requirements.
·         In cooperation with the HR Department, create and maintain accurate employee records on the ERP database, New SOs company number are correctly mapped in the system, Terminations of SOs, customer/deserted employee Employee detail changes ,Allowance and Earning allocation ,Transferring between branches/inter districts
·         Follow up with billing team to ensure new clients and existing
·         Time and Attendance Administration
·         Update ERP with all corrections received from management and capture posting sheets.
·         Actual Attendance/Auto schedule
·         Overs and unders/time sheet reports check
·         Daily posting sheet printing and Musteroll report check
·         Investigate and validate pay queries received

·         Payroll data administration
·         Export the correct rostered hours worked to the payroll for payment within specified deadlines and time frame


·         Knowledge of administrative procedures such as travel arrangements, scheduling of meetings and resources
·         Knowledge of company policies and procedures
·         Knowledge of wage and labour management procedures
·         level or equivalent, degree will be an added advantage
·         System training (ERP)
·         Previous experience as Data input assistance / administrator
·         Computer Skills (IT advantage.
Technical Skills
·         Computer Literate (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Access)
·         Planning and Management skills.
·         Communication (written and verbal) skills.
·         Behavioral Skills – Management
·         Awareness of the organisation environment
·         Delivering great customer service
·         Working with complexity(able to work under pressure) and changing circumstances
·         Managing professionally and attention to detail
·         Sharing, Collaborating and Co-operating
How to Apply

Credit Control Officer


Cash Collections
·         Achieve 100% cash collections as per monthly target based on portfolio allocated.
·         Ensure that customer’s notification of amounts due is sent out immediately the debt fall due.
·         Apply credit control procedures on assigned portfolio based on the age overdue amount as well as contract terms.
·         Maintain daily monitoring tracker for cash collections and escalate risk accounts immediately they are identified
·         Days Sales Outstanding Management
·         Ensure that the assigned portfolio DSO is maintained within company acceptable range of 30 to 45 Days.
·         Ensure that actions related to overdue debt within the portfolio are performed within 30 days from overdue date.
·         Maintain a monthly bad recovery of 2% of bad debt outstanding amount.
Credit Accounts Administration
·         Monitor daily receipts allocation for assigned portfolio and ensure that accounts credit position is up to date at the end of each working day.
·         Continuously verifies accuracy of debtors ageing of the assigned portfolio to ensure that no inaccurate customer exposure is presented at any point.
·         Perform accounts reconciliations and present the reconciled report within 24hrs from the time of request.
·         Main daily customer call logs in specific prescribed format for future follow up as well as evidence of number of customers contacted on a daily basis.
·         Ensure that debt collection activities are done as per credit control process and policy.
Credit Control Documentation
·         Maintain record of soft copies contracts of the assigned portfolio which are easily accessible on request.
·         Maintain trail documents for changes in billable amount for assigned portfolio in soft copies e.g. termination notices, price increase letters, addendum contract, temporary work orders.
·         Monitor contracts’ expiry dates and escalate contracts due for renewal to respective billing supervisor three months to expiry date.
·         Maintain up to date customer credit control file which should include: contracts, PI letters, demand notices, correspondences, credit notes, suspension notices, and termination copies


·         Tertiary education in Business Management or Numerical Field
·         Degree are advantageous
·         Kenya market
·         Kenya legislation
·         Two to five years in Data and contract management related assignment
·         Enter the number of years in the required specialism
Technical Skills
·         Financial Acumen
·         Conflict Management
·         Negotiation
·         Microsoft Word – Intermediate level
·         Microsoft Excel – Intermediate level (Advance level are advantageous)
·         Microsoft PowerPoint – Basic level
·         ERP system(s)
·         Google suite of products
Behavioural Skills – Support
·         Understanding the organizational environment
·         Understanding the organisation’s goals and objectives
·         Dealing with changing circumstances
·         Supporting and working with others
·         Delivering objectives
·         Dealing with complexity
·         Acting professionally
·         Deliver great customer service
·         Sharing and co-operating
How to Apply

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