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Receptionist Job in Kenya


The ICT Authority is tasked with rationalizing and streamlining the management of all Government of Kenya ICT functions. Its broad mandate entails enforcing ICT standards in Government and enhancing the supervision of its electronic communication. The Authority also promotes ICT literacy, capacity, innovation and enterprise in line with the Kenya National ICT Masterplan, 2017.
Vacancies are open for recruitment through ICT Authority. The summary of the vacancies is provided below.

Reports To: Administration Officer
Division/Department: Human Resource and Administration
Grade: ICTA 9
Direct Reports: None
Responsible for: Receiving and transmitting telephone calls, receiving visitors in ICTA offices and directing them to the relevant offices and responding to general enquiries

Key Tasks

·         Operate the switchboard, receive, direct and relay telephone messages and fax messages
·         Direct visitors to the appropriate staff members
·         Enquire as to the nature of calls in order to refer to appropriate person or service
·         Answer internal or external calls (local and long distance [and transfer calls
·         As required, take and relay messages
·         Receive and direct visitors and provide assistance to them as required
·         Send messages by fax as required
·         Perform any other duties as may be assigned from time to time.


·         Diploma in Secretarial Studies or Front Office Management
·         Two years’ experience in a similar role
·         Computer literate
Personal skills and attributes required
·         Excellent written and spoken communication skills
·         Ability to work in a fast paced environment
·         Excellent customer care skills
·         Planning and organizational skills
How to Apply
The following documents will be required during application
·         Application Letter
·         Copy of Academic Certificates
·         Copy of Professional Certificates
·         Copy of Curriculum Vitae
·         Copy of National ID
Application is strictly online on
Deadline for application is 19th June, 2018
ICT Authority is an equal opportunity employer. Persons with disability and women are highly encouraged to apply.

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