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Massive Recruitment by Cytonn Investments, Nairobi, Kenya

Cytonn Investments is an independent investments management firm, with offices in Nairobi – Kenya and D.C. Metro – U.S. We are primarily focused on offering alternative investment solutions to global and local institutional investors, individual high net-worth investors, and diaspora investors interested in the East-African region.

Our investments are in real estate and private equity. Real estate investments are made through our development affiliate, Cytonn Real Estate, where we currently have over Kshs. 82 billion (USD 820 mn) of projects under mandate across ten projects.
In private equity, we invest in banking, insurance, education, hospitality and technology. Our financial services investments in Sub Saharan Africa are made through our Cytonn Financial Services Fund (CFSF) through which we are the 5th largest shareholder in NIC Bank in Kenya. Investments in education and hospitality are made through Cytonn Education Services and Cytonn Hospitality, respectively.


Financial Advisor Manager
Job Description
In order to better serve our clients, we are looking for a highly motivated, self-driven, team player to work as the Independent Financial Advisor Manager. The position will afford the successful individual a unique opportunity to participate in both a strong incentive structure and equity ownership plan.

Responsibilities

·         Recruit, select, train and develop Independent Financial Advisors
·         To formulate marketing, sales and distribution channels for the company as well as manage the distribution process Participate in the development of the marketing plans, budgets and pricing for the Cytonn products
·         Plan and coordinate sales and marketing activities to build and generate new business T
·         build, maintain and strengthen good public relations with existing clients, investors, corporate companies, business community, professionals, high net worth clients and government agencies
·         Participate in the development of investment products that meet client needs
·         Determine annual IFA performance budgets and plans by implementing marketing strategies; analyzing trends and results
·         Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volumes for existing and new products
·         Plan to ensure achievement of Individual and team targets, aligning with company sales policies and strategies Manage, develop and motivate the IFA team to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
·         Provide on-the-ground support for IFAs as they generate leads and close new deals
·         Develop and implement new sales initiatives, strategies and programs to capture key demographics
·         Develop, maintain and execute a regional expansion plan
·         Continually assess the IFA Network, develop and evaluate its performance and manage any conflicts while ensuring alignment with Cytonn values and policies

Requirements

·         Degree, with at least a 2nd Class Upper Division is preferred
·         At least a B+ in KCSE is preferred A minimum of 5 years’ sales experience in the financial services industry
·         Understanding of product management principles
·         Excellent stakeholder management and communication skills
·         Proven sales and management skills of a distribution platform
·         Leadership skills
·         Problem solving skills Numerical skills
·         People skills
·         Ability to work with and influence sales channels, in particular the broker network and senior sales leaders
·         Proven leadership capabilities High degree of time management
How to Apply

Sales & Marketing Associate 
Job Description
Cytonn Towers is a mixed-use development that will be located in Kilimani, Nairobi. It will comprise of three 35 floor towers and will be 150 metres high with office, residential and retail space. We are seeking an experienced and motivated sales associate to join our team and have direct impact on CytonnTowers sales and marketing.

Responsibilities

·         The sales executive will be involved in developing marketing strategies for one of our iconic development and sourcing for prospective clients
·         Taking the clients through the product until the execution of the sale
·         He/she shall attend and represent Cytonn in events held such as expos and sales activations Monitoring and analysing sales and market trends Identifying target markets and developing strategies to communicate with them
·         Building market position of the development by locating, developing, defining, negotiating and closing business relationships with clients
·         Carry out product demonstration to clients and brief them about the benefits, location, prices and payment methods
·         Carry out site visits to showcase the products to the clients
·         Share a daily report on the achievements, products uptake, as well as any challenges encountered Carry out regional marketing campaigns for the development
·         Responsible for being a brand ambassador for the development involved and acting professional at all times
·         Any other duties as may be assigned from time to time

Requirements

·         KCSE grade B+ and above A minimum of a second class upper division
·         Bachelors degree from a reputable institution
·         At least 3 years relevant sales experience in real estate and financial products
·         Individuals with youthful energy and a team spirit
·         Ability to meet targets
·         Resourcefulness, initiative, maturity of judgement and tact
·         Presentable and with good command of the English language
·         Strong communication skills and ability to identify prospective clients
·         Good understanding of Cytonn products and willingness to learn
·         Ability to confidently explain and sell financial products and real-estate
·         Excellent client service skills Ability to guide clients to the activation desk, hold a conversation and create interest in the product
How to Apply

Full Stack Software Engineer 
Job Description
To manage our growing Technology needs, the firm is inviting applications from talented Software Engineers to join its competitive team of engineers in Cytonn Technologies. The successful candidate will have an opportunity to participate in our share ownership plan.

Responsibilities

·         Developing web applications (both front end and back end), ensuring user requirements are met Designing database systems for web applications, ensuring efficient data storage and consistency
·         Writing reusable, testable and clean code
·         Maintaining web applications, ensuring uptime and dependability
·         Training and supervising junior developers and trainees, imparting skills and development discipline
·         Working with designers to ensure that web applications developed are intuitive and user friendly Providing technical support to users when required
·         Any other duties as may be assigned from time to time

Requirements

·         A grade of B+ and above in KCSE (or equivalent) with good grades in math and languages
·         Computer Science (or related) degree with a minimum of upper second-class honors
·         At least one-year experience developing in JavaScript and PHP
·         Advanced knowledge and experience with PHP.
·         Knowledge of a modern PHP framework is an added advantage
·         Advanced knowledge of JavaScript.
·         Experience with modern JavaScript frameworks is an added advantage
·         Solid foundational skills of computing and algorithms, background in object oriented principles is an added advantage
·         Basic foundational knowledge of web and Internet infrastructure, databases, networking and programming
·         Appreciation of web interfaces and user experiences
·         Proficient understanding of version control systems (GIT)
·         Ability to work long hours to complete requirements A passion for computing and software and engaging learning experiences, as well as desire to make a difference in a highly productive environment
·         Desire to use technology to develop innovative solutions that solve real world problems
How to Apply

Financial Advisor (Sales Executive) 

Job Description
In order to better service our clients, we are looking for highly motivated, self-driven, team players to work on full time basis with the distribution team as financial advisors.
The Financial Advisor will report to the Unit Manger and work on strategic plans and initiatives to increase relationship productivity and develop proper contact networks within the channel partners.

Responsibilities

·         Present, promote and sell our products to existing and prospective clients
·         Establish, develop and maintain positive business and customer relationships
·         Reach potential customers through cold calling
·         Achieve agreed upon sales targets and outcomes within schedule
·         Attend prospect and client meetings to make presentations and oversee follow up Identifying opportunities for product development, and other product offerings
·         Any other duties as may be assigned from time to time

Requirements

·         KCSE grade C- and above
·         Diploma or Degree holder in any field
·         Minimum 2 Years Proven work experience as a Financial Advisor
·         Highly motivated and target driven with a proven track record in sales
·         Excellent selling, communication and negotiation skills
·         Prioritizing, time management and organizational skills
·         Ability to create and deliver presentations tailored to the audience needs
·         A background in Real Estate, Insurance Sales, Banking, Asset Management and other financial services will be added advantage
·         Learning Opportunities A 30 Day powerful and interactive Sales Training Course covering Product Knowledge and
·         Advanced selling skills to equip you in order to adequately cater for the sophisticated modern client.

How to Apply

Unit Manger 
Job Description
In order to better service our clients, we are looking for highly motivated, self-driven, team players to work on full-time basis with the distribution team as unit managers in Nairobi. The Unit Manger will report to the Distribution Manager and work jointly with the Financial Advisors on strategic plans and initiatives to increase relationship productivity and develop proper contact networks within the channel partners. The candidate will serve as the relationship manager between the customer and other areas of the firm in resolving customer problems and meeting customer needs.

Responsibilities

·         Proactively developing business relationships and securing additional business opportunities from both new and existing clients to meet the given sales targets
·         Recruit, manage, support, coach, develop and evaluate a team of financial advisors
·         Strengthen and expand client relationships by providing customized service and ensuring client expectations are exceeded
·         Attend prospect and client meetings to make presentations and oversee follow up
·         Identifying opportunities for product development, and other product offerings
·         Any other duties as may be assigned from time to time

Requirements

·         KCSE grade B- and above
·         Has an undergraduate degree with at least second class upper honors from a recognizable institution
·         A minimum of 4 years’ experience in financial advisory
·         Can effectively and efficiently manage a team of individuals with minimal supervision
·         He/she should be detail oriented with good multi-tasking skills
·         He/she should have excellent oral and written communication capabilities
How to Apply
IT Service Management Engineer 
Job Description
The IT Service Management Engineer is responsible for system maintenance, upgrades, user management, fulfillment of administrative tasks, and performing upkeep of existing solutions. This role will benefit the company through improved quality, productivity, efficiency, and customer experience.  Will monitor and report on the effectiveness of IT services, design and develop a plan to continually improve IT services at Cytonn.

Responsibilities

·         Performs analysis and development of IT service management; (one or more) of Change Management, Incident Management, Problem Management, Configuration Management, Asset Management, Service Level Management, and Release Management systems, tools, processes, and databases.
·         Maintain and administer the services to insure compliance with configurations, patches and approved designs.
·         Analyzes emergent IT infrastructure service management requirements and engineers integrated system solutions to optimize the service management systems.
·         Develops and implements custom solutions using programming/scripts for efficient operation of service management systems.
·         Installs, customizes, and integrates IT service management systems and tools, ensuring the reliability, availability, and performance of those systems.
·         Provides training to other IT personnel on the correct and efficient use of implemented systems and reports.
·         Perform the service management processes and procedures required for accurate and timely data and reports.
·         May serve as a work leader, in a non-supervisory leadership position, having job-related responsibilities to lead project assignments in a broad or specialty area.
·         Advise teams on design, development and overall best practice configuration of IT systems Maintain dashboards and report on KPIs & metrics in Service Management Performance Document/Maintain functional business requirements, process flow diagrams, and business use cases
·         Assist the process for reviewing and improving policies and procedures to support an ITSM/ITIL framework
·         Leverage business analysis knowledge to drive business process improvements
·         Work with various departments to implement the latest capabilities of the various IT solutions Work with Systems Engineers and Administrators to define integrations and perform integrations and process automation using Orchestration, REST and SOAP web services
·         Create ITSM Governance standards and ensure that all changes to reporting, processes, and procedures are reflected
·         Any other duties as may be prescribed from time to time

Requirements

·         Bachelor’s degree in Computer Science, Information Systems or related field
·         ITIL Service qualifications (Desirable) CISCO Certification(Desirable)
·         Experience supporting IT infrastructure and service delivery, preferably with a medium size organisation
·         Good understanding of Server & desktop hardware/ operating systems, networks, firewalls and load balancers, telecoms, etc.
·         A probing and analytical approach with the ability to pre-empt potential problems and identify inefficiencies
·         A very strong customer orientated approach with a delivery bias
·         Ability to prioritise and allocate resource/effort appropriately
·         Experience of working with 3rd party service providers
·         Proactive team player
How to Apply

Business Systems Analyst Internship 
Job Description
Our Business Systems Analyst Intern will be primarily responsible for stakeholder management, requirements gathering and analysis, documentation, process mapping, training users on systems and performing best practices research to improve existing solutions and identify new solutions.
They will also be in charge of analyzing the organizations processes and prescribing areas that needs process improvement, re-engineering or automation.

Responsibilities

·         Analysis of system requirements and preparation of software requirements documentation after careful elicitation and analysis of clients’ needs and business processes.
·         Continuously evaluating procedures and processes and Identifying opportunities for improving business processes through information systems or process improvement.
·         Mapping out all business and system processes, to achieve operational efficiency and smooth process flow.
·         Working closely with management to prioritize business goals and information needs, and work with key stakeholders of business dockets to move their processes online.
·         Prepare and supervise system tests to ensure they meet the clients’ needs.
·         Assist in the preparation of proposals to develop new systems and/or operational changes.
·         Communicate with heads of all departments about common frustrations, hindrances and other issues that interrupt their workflow.
·         Any other duties as may be prescribed from time to time

Requirements

·         A grade of B+ and above in KCSE (or equivalent) with good grades in math and languages.
·         An undergraduate degree with at least Second Class Upper Division in Business Information Technology,Computer Science or any other related discipline from a recognized Institution.
·         Excellent documentation skills and ability to document requirements and specifications. Excellent knowledge of the software development process.
·         Excellent oral and written communication skills.
·         Good analytical skills and quantitative reasoning.
·         Ability to handle multiple tasks simultaneously, with great accuracy, organization, attention to detail and follow-through.
·         Strong organizational and time management skills.
Learning Opportunities
Successful candidates will have the opportunity to:
·         Learn more about the world of Technology in relation to Investments and Real Estate.
·         Work with a very talented team of designers, software developers, and IT managers to ensure that applications developed are intuitive and user-friendly.
·         Gain a deeper understanding of Business Systems Have a hands-on experience on working with complex projects and monitoring their progress.
·         Learn how IT Systems operate at a growing company.
·         Experience a strong sense of belonging as the team proudly works together.
How to Apply

Junior UX Designer
Job Description
We are looking for a Junior UX Designer to support our software design and development team in production of interaction design and information architecture deliverables (flow diagrams, wireframes, prototypes, etc.). You will take part in brainstorming, ideation, and sketching activities throughout projects as well as planning and conducting user research and testing. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you. Ultimately, you’ll create both functional and appealing features that address our clients’ needs and help us improve our applications. We provide workspace, fast internet, MacBook, books, and online resources to help you achieve your set deliverables while building on your skills.

Responsibilities

·         Work with the UI and Service Designers to optimise products and services for a range of client touch points
·         Conduct user research and usability testing to ensure all designs meet client and user requirements
·         Analyse all research and feedback to gain user insight – and incorporate this feedback into new designs
·         Assist in the production of wireframes, prototypes, concept sketches, interaction designs and user flows using key tools such as XD, Sketch, Balsamiq and InVision
·         Help to create clean and simple user-centred designs
·         Work with developers and designers to build user-friendly web and mobile apps
·         Assist the Design lead in creating design rationale and specifications
·         Any other duties as may be prescribed from time to time

Requirements

·         Passion for entering the world of UX design of web and mobile applications
·         Quick-learning, self-motivated and proactive attitude
·         Ability to accurately complete detail-oriented work both independently and with others
·         Stay up to date with new web and mobile design trends and technologies
·         Good written and verbal communication skills
·         Previous UX job experience
·         Experience with design and research tools (Good working knowledge of Adobe Creative Suite, UXPin, Sketch, Balsamiq, and InVision)
·         Understanding of user-centered design principles and practices
·         Proficient in wire-framing and comfortable producing concept sketches and user flows
·         A good working knowledge of HTML and CSS Higher education (Professional Studies and/or Degree) background in a related field is a plus
·         Portfolio of design projects
How to Apply

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