Key Account Manager
Description
Responsibilities
Qualifications
Responsibilities
Qualifications
Responsibilities
Qualifications
Responsibilities
Requirements
Description
Qualifications
Description
Connecting Africa to the World and the World to Africa since 1977
The Pride of Africa Our Vision “Be the Pride of Africa, by inspiring our people
and delighting our guests consistently. Our Purpose Contributing to the
sustainable development of Africa. Our Essence “Warm, Caring, Friendly, truly African
– The Pride of Africa”.
Responsibilities
·
Manage and grow existing corporate accounts
·
Prospect for new corporate contracted business
·
Develop profitable relationships with portfolio of travel trade
suppliers to secure long-term business e.g. TMC Partners
·
Apply sales & marketing techniques to generate customer
loyalty
·
Negotiate rates and conditions to secure profitable business flows
·
Gather and disseminate market intelligence to assure KQ’s
competitive position
·
Organize promotional activity with appropriate organization for
incremental business
·
Build and maintain good relationships with JV colleagues at AF/KL
to leverage the strength of the Joint Venture
Qualifications
·
‘O’ levels or equivalent
·
Minimum 2 years experience in sales and marketing
·
Proficient in PowerPoint, MS Word, Excel
·
Convincing communication skills
·
Negotiation skills
·
Clean Driving License
Competencies
·
Stamina, drive, self-motivation and a passion for customer service
·
Self-confident and results-orientated
·
Diplomacy and empathy
·
Flexible and innovative
·
Analytical with ability to prioritize
·
Able to work independently and as part of a team
How to Apply
HR Business Partner
Kenya Airways, the leading African airline flying to
more African destinations than any other carrier, takes pride in being at the
forefront of connecting Africa to the world and the World to Africa through its
hub Nairobi Jomo Kenyatta International Airport.
Responsibilities
This role will act as a consultant to the functional business unit
leader as well as provide guidance and support to the allocated departments
across all areas on human resources matters. In liaison with the Principal HRB
Partner act as employee’s champion and change agent, assessing and anticipating
HR-related needs and communicating them proactively with the HR department and
Business Units.
·
Function as an internal consultant to management and function
employees by helping them identify and resolve issues, encouraging excellent
management practices, anticipating internal organization issues, proposing solutions,
and understanding/representing the employee perspective.
·
In liaison with the Principal HR Business Partner, provide HR
guidance and support to the allocated business units across a breadth of areas
including talent management, employee development, performance management,
change management and employee relations.
·
In liaison with the Principal HR Business Partner / Head of HR
Business Partners facilitate talent reviews and succession planning discussions
and work with the business units to ensure plans are actively put into
practice.
·
Assist with labor relations initiatives, assuring compliance with
the Collective Bargaining Agreement as well the company rules and regulations.
·
Using the approved manpower plan, recruit for the vacant
positions.
·
Prepare Business function Human Resource forecasts in consultation
with Principal HR Business Partner and Business Unit Heads in scoping and
justification of proposed and existing roles in line with the business strategy
by recommending optimal staff establishment.
·
Support the development of Talent management within the Business
Unit by enabling the Business Unit to attract, retain and motivate talent.
·
Coordinating and facilitating the entire process of performance
management, ensuring timely submission of reports and their analysis within the
allocated business unit.
·
Champion and enforce labour laws as constituted within the country
and the company’s policies.
·
Frequently support and advice on Human Resources challenges and
issues facing the business units.
·
In liaison with business unit heads and Principal HR Business
Partner, ensure that leave plans are in place and are adhered to.
·
Interpretation of the policies and procedures and assess
compliance by all employees within the business unit. (Advise managers and employees
on disciplinary issues and procedures).
Qualifications
·
Bachelor’s Degree in Human Resource Management or
relevant field.
·
Holder of a Post graduate diploma in HR.
·
Registered Member of Institute of Human Resource Management (HRM).
·
Must hold a valid HR practicing certificate
·
At least 5 years of HR generalist or relevant experience
·
Experience in general HR processes, such as behavioral
interviewing, candidate evaluation, employee relations, compensation and
knowledge of current labor laws
·
Must be able to communicate effectively through writing and oral
presentations.
·
Must relate well to people and work in cooperation with others
effectively to coordinate activities and accomplish goals
·
Ability to work both independently and as a team member; must
interact with all levels of employees and management
·
Must be able to prioritize and complete a high volume of work,
manage multiple projects/ assignments and coordinate requests to successful
completion
Behavioral Competencies (As per KQ’s defined competency levels)
·
Achievement Drive & Initiative – Level 2
·
Passion for Kenya Airways – Level 2
·
Industry and Market Knowledge – Level 2
·
Leading Courageously – Level 2
·
Living and Breathing Customer Service – Level 2
·
Leading Teams for Excellence – Level 2
·
Holding Others Accountable – Level 3
·
Humility – Level 2
·
Collaborating as a Team – Level 2
·
Coaching and Developing Others – Level 2
How to Apply
Revenue Analyst
Description
Connecting Africa to the World and the World to Africa since 1977
The Pride of Africa Our Vision “Be the Pride of Africa, by inspiring our people
and delighting our guests consistently. Our Purpose Contributing to the
sustainable development of Africa. Our Essence “Warm, Caring, Friendly, truly
African – The Pride of Africa”.
Brief Posting Description
Supports Manager Revenue Analysis to maintain Revenue Management
standards on forecasting and analysis; and to develop and monitor revenue and
cost budgets in line with company policy.
Responsibilities
·
Maintains accurate management information databases for Revenue
Management including historical traffic, cabin factors, yields,
capacities amongst others.
·
Produce and analyses data and trends on Revenue, yield,
Traffic-flow and booking developments and advises stakeholders on threats,
opportunities and recommends corrective actions.
Conduct relevant performance analysis/create reports to highlight on key performance indicators.
Generates baseline data for the forecasting process and assists revenue staff in ensuring quality forecasting, and compiles monthly reforecast with the clusters in line with the company requirements.
Conduct relevant performance analysis/create reports to highlight on key performance indicators.
Generates baseline data for the forecasting process and assists revenue staff in ensuring quality forecasting, and compiles monthly reforecast with the clusters in line with the company requirements.
·
Support the airline distribution in developing reports and
communicate CRS cost with an aim to achieving budget targets.
·
Prepare and submit reports on Special Prorate agreements
performance to ensure that revenue targets are achieved through competitive
levels.
·
Provides information on actual performance of pricing programs,
traffic flows and connectivity’s for the Revenue budget and scheduling process.
Supports Manager Commercial Analysis to monitor and give advice on PROS Forecast; Make sure PROS data are linked with other reports within the organization
Prepares and submits reports on the performance of price actions against set targets.
Supports Manager Commercial Analysis to monitor and give advice on PROS Forecast; Make sure PROS data are linked with other reports within the organization
Prepares and submits reports on the performance of price actions against set targets.
·
Support the airline distribution in developing reports and
communicate CRS cost with an aim to achieving budget targets.
·
Prepare and submit reports on Special Prorate agreements
performance to ensure that revenue targets are achieved through competitive
levels.
·
Provides information on actual performance of pricing programs,
traffic flows and connectivity’s for the Revenue budget and scheduling process.
Supports Manager Commercial Analysis to monitor and give advice on PROS Forecast; Make sure PROS data are linked with other reports within the organization
Prepares and submits reports on the performance of price actions against set targets.
Supports Manager Commercial Analysis to monitor and give advice on PROS Forecast; Make sure PROS data are linked with other reports within the organization
Prepares and submits reports on the performance of price actions against set targets.
Qualifications
·
University Graduate in business related field
·
Excellent skills in analytical and quantitative methods
·
Attention to detail
·
Ability to work independently and under pressure
·
Strong analytical and visionary skills
·
Business minded approach to work
·
Planning and organizational skills
·
Proven track record in delivery of results
·
8 years analytical experience in a commercial environment.
Additional Details
·
Timely and accurate decision-making reports
·
Proposals that provides solutions to enhance and protect KQ
revenue
·
Timely production of annual route revenue budget
·
Timely production of expenditure budget and effective monitoring
of same
·
Effective, Accurate and Timely re-forecast
·
Developing forecasting standards
How to Apply
System Development Analyst
Description
Connecting Africa to the World and the World to Africa since 1977
The Pride of Africa Our Vision “Be the Pride of Africa, by inspiring our people
and delighting our guests consistently. Our Purpose Contributing to the
sustainable development of Africa. Our Essence “Warm, Caring, Friendly, truly
African – The Pride of Africa”.
Job Description
The Revenue Management (RM) Systems Development Analyst is
responsible for supporting the RM team with the execution and implementation of
RM Systems development initiatives. In this role, you are responsible for
conducting systems performance analysis and evaluation of functionalities,
highlighting areas for system improvement and projected benefits in Revenue
Management Department. You will gather and share system knowledge across the
department, ensure the normal operation of RM Systems and promptly resolve
system disruptions. You will perform on-going analysis and evaluate RM systems
functionalities. This includes modification and maintenance of RM systems data
inputs and settings.
Responsibilities
·
Conducting systems performance analysis and evaluation of
functionalities
·
Highlighting areas for system improvement and projected benefits
in Revenue Management Department.
·
Leverage and share system knowledge across the system users
·
Ensure the normal/daily operation of RM system and promptly
resolve system disruptions.
·
Perform on-going analysis and evaluate RM system functionality.
·
Modifications and maintenance of RM systems to ensure the data
integrity.
·
RM system management including:
·
Monitoring demand forecasts & analyst input settings
·
Creating sponsorships for demand in new markets
·
Reviewing RMS forecast performance
·
Monitoring overbooking levels
·
Liaise with IT Department and System Vendors
·
Follow-up on Action Trackers
·
Attend weekly conference calls with the System Vendors
·
Define and Deliver RM Systems and Process roadmap.
·
Evaluation of RFP’s and Vendors selection
·
Identify System gaps and give guidance on enhancements and
Developments
·
Continuous review and improvement/re-calibration (Parameter
settings) of RM Systems and processes
·
Implementing industry best practice
Requirements
·
Bachelor of Science Computer
·
Master’s degree in technical programs with 1 to 2 years of job
related experience
·
Willingness and ability to be self-learning based on
documentation/investigation
·
Good level of knowledge and experience of SQL and possible other
programming languages (java, C++, C)
·
Strong analytical, statistical and mathematical skills
·
Technical Knowledge requirements:
·
Proficiently use SQL
·
Proficiently use Excel
·
Write process flows/documentation
How to Apply
Flight Operations Engineering Internship
Description
Connecting Africa to the World and the World to Africa since 1977
The Pride of Africa Our Vision “Be the Pride of Africa, by inspiring our people
and delighting our guests consistently. Our Purpose Contributing to the sustainable
development of Africa. Our Essence “Warm, Caring, Friendly, truly African – The
Pride of Africa”.
Job Description
The purpose of the Student Attachment Program is to provide an
opportunity for university and college students to become familiar with the
operations of Kenya Airways, and to acquire work experience at a professional
level through on-the-job training during vacations before resuming your
studies.
During the internship, students shall be placed in one of the
departments or units of the specified Kenya Airways department, and, to the
extent possible, shall be given assignments relevant to their current studies.
Before the end of the program, the interns must submit a brief report about
their experience/ learning in Kenya Airways and provide ideas and suggestions
that can help improve the Program in future years.
Qualifications
·
Kenya Airways does not provide medical insurance cover for
Interns. Those selected for internship will be required to submit proof of
medical insurance while at Kenya Airways.
·
Since the hiring for the Internship Program is done locally, Kenya
Airways does not pay transportation costs whatsoever.
·
Because Internship Program is addressed to students who are
pursuing their degree programs or diploma programs, participation in the
program will not extend beyond three (3) months.
·
Candidates afforded internship in the past by Kenya Airways are
not eligible to apply
Documentation that will be required should you be selected for
internship are:
·
Letter from learning institution requesting for internship and
confirming that this is part of the course requirement
·
Original and copy of KCSE/GCSE/O’level Certificate
·
Certificate of Good Conduct
·
Insurance cover
How to Apply