Kenya Airways Jobs in Nairobi (Many Vacancies)

Key Account Manager

Description
Connecting Africa to the World and the World to Africa since 1977 The Pride of Africa Our Vision “Be the Pride of Africa, by inspiring our people and delighting our guests consistently. Our Purpose Contributing to the sustainable development of Africa. Our Essence “Warm, Caring, Friendly, truly African – The Pride of Africa”.

Responsibilities

·         Manage and grow existing corporate accounts
·         Prospect for new corporate contracted business
·         Develop profitable relationships with portfolio of travel trade suppliers to secure long-term business e.g. TMC Partners
·         Apply sales & marketing techniques to generate customer loyalty
·         Negotiate rates and conditions to secure profitable business flows
·         Gather and disseminate market intelligence to assure KQ’s competitive position
·         Organize promotional activity with appropriate organization for incremental business
·         Build and maintain good relationships with JV colleagues at AF/KL to leverage the strength of the Joint Venture

Qualifications

·         ‘O’ levels or equivalent
·         Minimum 2 years experience in sales and marketing
·         Proficient in PowerPoint, MS Word, Excel
·         Convincing communication skills
·         Negotiation skills
·         Clean Driving License
Competencies
·         Stamina, drive, self-motivation and a passion for customer service
·         Self-confident and results-orientated
·         Diplomacy and empathy
·         Flexible and innovative
·         Analytical with ability to prioritize
·         Able to work independently and as part of a team
How to Apply

HR Business Partner
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.

Responsibilities

This role will act as a consultant to the functional business unit leader as well as provide guidance and support to the allocated departments across all areas on human resources matters. In liaison with the Principal HRB Partner act as employee’s champion and change agent, assessing and anticipating HR-related needs and communicating them proactively with the HR department and Business Units.
·         Function as an internal consultant to management and function employees by helping them identify and resolve issues, encouraging excellent management practices, anticipating internal organization issues, proposing solutions, and understanding/representing the employee perspective.
·         In liaison with the Principal HR Business Partner, provide HR guidance and support to the allocated business units across a breadth of areas including talent management, employee development, performance management, change management and employee relations.
·         In liaison with the Principal HR Business Partner / Head of HR Business Partners facilitate talent reviews and succession planning discussions and work with the business units to ensure plans are actively put into practice.
·         Assist with labor relations initiatives, assuring compliance with the Collective Bargaining Agreement as well the company rules and regulations.
·         Using the approved manpower plan, recruit for the vacant positions.
·         Prepare Business function Human Resource forecasts in consultation with Principal HR Business Partner and Business Unit Heads in scoping and justification of proposed and existing roles in line with the business strategy by recommending optimal staff establishment.
·         Support the development of Talent management within the Business Unit by enabling the Business Unit to attract, retain and motivate talent.
·         Coordinating and facilitating the entire process of performance management, ensuring timely submission of reports and their analysis within the allocated business unit.
·         Champion and enforce labour laws as constituted within the country and the company’s policies.
·         Frequently support and advice on Human Resources challenges and issues facing the business units.
·         In liaison with business unit heads and Principal HR Business Partner, ensure that leave plans are in place and are adhered to.
·         Interpretation of the policies and procedures and assess compliance by all employees within the business unit. (Advise managers and employees on disciplinary issues and procedures).

Qualifications

·         Bachelor’s Degree in Human Resource Management or relevant field.
·         Holder of a Post graduate diploma in HR.
·         Registered Member of Institute of Human Resource Management (HRM).
·         Must hold a valid HR practicing certificate
·         At least 5 years of HR generalist or relevant experience
·         Experience in general HR processes, such as behavioral interviewing, candidate evaluation, employee relations, compensation and knowledge of current labor laws
·         Must be able to communicate effectively through writing and oral presentations.
·         Must relate well to people and work in cooperation with others effectively to coordinate activities and accomplish goals
·         Ability to work both independently and as a team member; must interact with all levels of employees and management
·         Must be able to prioritize and complete a high volume of work, manage multiple projects/ assignments and coordinate requests to successful completion
Behavioral Competencies (As per KQ’s defined competency levels)
·         Achievement Drive & Initiative – Level 2
·         Passion for Kenya Airways – Level 2
·         Industry and Market Knowledge – Level 2
·         Leading Courageously – Level 2
·         Living and Breathing Customer Service – Level 2
·         Leading Teams for Excellence – Level 2
·         Holding Others Accountable – Level 3
·         Humility – Level 2
·         Collaborating as a Team – Level 2
·         Coaching and Developing Others – Level 2
How to Apply

Revenue Analyst
Description
Connecting Africa to the World and the World to Africa since 1977 The Pride of Africa Our Vision “Be the Pride of Africa, by inspiring our people and delighting our guests consistently. Our Purpose Contributing to the sustainable development of Africa. Our Essence “Warm, Caring, Friendly, truly African – The Pride of Africa”.
Brief Posting Description
Supports Manager Revenue Analysis to maintain Revenue Management standards on forecasting and analysis; and to develop and monitor revenue and cost budgets in line with company policy.

Responsibilities

·         Maintains accurate management information databases for Revenue Management including historical traffic, cabin factors, yields, capacities amongst others.

·         Produce and analyses data and trends on Revenue, yield, Traffic-flow and booking developments and advises stakeholders on threats, opportunities and recommends corrective actions.
Conduct relevant performance analysis/create reports to highlight on key performance indicators.
Generates baseline data for the forecasting process and assists revenue staff in ensuring quality forecasting, and compiles monthly reforecast with the clusters in line with the company requirements.
·         Support the airline distribution in developing reports and communicate CRS cost with an aim to achieving budget targets.
·         Prepare and submit reports on Special Prorate agreements performance to ensure that revenue targets are achieved through competitive levels.
·         Provides information on actual performance of pricing programs, traffic flows and connectivity’s for the Revenue budget and scheduling process.
Supports Manager Commercial Analysis to monitor and give advice on PROS Forecast; Make sure PROS data are linked with other reports within the organization
Prepares and submits reports on the performance of price actions against set targets.
·         Support the airline distribution in developing reports and communicate CRS cost with an aim to achieving budget targets.
·         Prepare and submit reports on Special Prorate agreements performance to ensure that revenue targets are achieved through competitive levels.
·         Provides information on actual performance of pricing programs, traffic flows and connectivity’s for the Revenue budget and scheduling process.
Supports Manager Commercial Analysis to monitor and give advice on PROS Forecast; Make sure PROS data are linked with other reports within the organization
Prepares and submits reports on the performance of price actions against set targets.

Qualifications

·         University Graduate in business related field
·         Excellent skills in analytical and quantitative methods
·         Attention to detail
·         Ability to work independently and under pressure
·         Strong analytical and visionary skills
·         Business minded approach to work
·         Planning and organizational skills
·         Proven track record in delivery of results
·         8 years analytical experience in a commercial environment.
Additional Details
·         Timely and accurate decision-making reports
·         Proposals that provides solutions to enhance and protect KQ revenue
·         Timely production of annual route revenue budget
·         Timely production of expenditure budget and effective monitoring of same
·         Effective, Accurate and Timely re-forecast
·         Developing forecasting standards
How to Apply

System Development Analyst
Description
Connecting Africa to the World and the World to Africa since 1977 The Pride of Africa Our Vision “Be the Pride of Africa, by inspiring our people and delighting our guests consistently. Our Purpose Contributing to the sustainable development of Africa. Our Essence “Warm, Caring, Friendly, truly African – The Pride of Africa”.
Job Description
The Revenue Management (RM) Systems Development Analyst is responsible for supporting the RM team with the execution and implementation of RM Systems development initiatives. In this role, you are responsible for conducting systems performance analysis and evaluation of functionalities, highlighting areas for system improvement and projected benefits in Revenue Management Department. You will gather and share system knowledge across the department, ensure the normal operation of RM Systems and promptly resolve system disruptions. You will perform on-going analysis and evaluate RM systems functionalities. This includes modification and maintenance of RM systems data inputs and settings.

Responsibilities

·         Conducting systems performance analysis and evaluation of functionalities
·         Highlighting areas for system improvement and projected benefits in Revenue Management Department.
·         Leverage and share system knowledge across the system users
·         Ensure the normal/daily operation of RM system and promptly resolve system disruptions.
·         Perform on-going analysis and evaluate RM system functionality.
·         Modifications and maintenance of RM systems to ensure the data integrity.
·         RM system management including:
·         Monitoring demand forecasts & analyst input settings
·         Creating sponsorships for demand in new markets
·         Reviewing RMS forecast performance
·         Monitoring overbooking levels
·         Liaise with IT Department and System Vendors
·         Follow-up on Action Trackers
·         Attend weekly conference calls with the System Vendors
·         Define and Deliver RM Systems and Process roadmap.
·         Evaluation of RFP’s and Vendors selection
·         Identify System gaps and give guidance on enhancements and Developments
·         Continuous review and improvement/re-calibration (Parameter settings) of RM Systems and processes
·         Implementing industry best practice

Requirements

·         Bachelor of Science Computer
·         Master’s degree in technical programs with 1 to 2 years of job related experience
·         Willingness and ability to be self-learning based on documentation/investigation
·         Good level of knowledge and experience of SQL and possible other programming languages (java, C++, C)
·         Strong analytical, statistical and mathematical skills
·         Technical Knowledge requirements:
·         Proficiently use SQL
·         Proficiently use Excel
·         Write process flows/documentation
How to Apply
Flight Operations Engineering Internship

Description
Connecting Africa to the World and the World to Africa since 1977 The Pride of Africa Our Vision “Be the Pride of Africa, by inspiring our people and delighting our guests consistently. Our Purpose Contributing to the sustainable development of Africa. Our Essence “Warm, Caring, Friendly, truly African – The Pride of Africa”.
Job Description
The purpose of the Student Attachment Program is to provide an opportunity for university and college students to become familiar with the operations of Kenya Airways, and to acquire work experience at a professional level through on-the-job training during vacations before resuming your studies.
During the internship, students shall be placed in one of the departments or units of the specified Kenya Airways department, and, to the extent possible, shall be given assignments relevant to their current studies. Before the end of the program, the interns must submit a brief report about their experience/ learning in Kenya Airways and provide ideas and suggestions that can help improve the Program in future years.

Qualifications 

·         Kenya Airways does not provide medical insurance cover for Interns. Those selected for internship will be required to submit proof of medical insurance while at Kenya Airways.
·         Since the hiring for the Internship Program is done locally, Kenya Airways does not pay transportation costs whatsoever.
·         Because Internship Program is addressed to students who are pursuing their degree programs or diploma programs, participation in the program will not extend beyond three (3) months.
·         Candidates afforded internship in the past by Kenya Airways are not eligible to apply
Documentation that will be required should you be selected for internship are:
·         Letter from learning institution requesting for internship and confirming that this is part of the course requirement
·         Original and copy of KCSE/GCSE/O’level Certificate
·         Certificate of Good Conduct
·         Insurance cover
How to Apply