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Jobs and Vacancies in KOKO Networks, Kenya

Agent Relationship Manager

About KOKO Networks
KOKO Networks is a venture-backed startup that is building a unique urban B2C technology platform for emerging markets, with an initial focus on Kenya and plans for rapid pan-African rollout. KOKO’s core business leverages existing downstream oil infrastructure to deliver a proven and profitable new liquid cooking fuel in Africa’s largest cities.
Our platform is based on a network of agents, local entrepreneurs who host our hardware, make sales for us, and serve as the primary customer touch-point. KOKO is in the process of technology and market development with offices in Nairobi, Kampala and Pune.
Job Summary
To provide overall Execution and Leadership in assigned Territory to achieve set targets for new Agents on boarded.

Responsibilities

·         Recruitment of Quality Agents across the assigned Market In accordance with set criteria
·         Drive the growth of KOKO Networks products and services channelled through the KOKO Agents in the assigned Territory
·         Ensure all Agents are active in the respective region
·         Plan and execute Specific Sales Programs as per Territory to Ensure Business Growth on the Agency Channel
·         Provide advisory support to KOKO networks including identifying best solutions for the regions
·         Drive appreciation of KOKO points in respective region
·         Relationship Management of KOKO Point Agents across the region including connecting with Agents Staff to achieve results
·         Ensure 100% Compliance to KOKO Networks processes and procedures across the region
·         Ensure continuous improvement in customer service at Agent Locations across the region
·         Ensure the KOKO Networks Corporate image is maintained at all times
·         Execute Operational excellence and cost management
·         Gather Market intelligence for improvement of the Agency Channel
·         Generate necessary reports on a weekly, monthly, quarterly and annual basis
Agent Administration
·         Facilitate Agent Merchandizing, Agent Relocation, Agent Termination, Reporting and Agent Contract Renewal processes for the whole region
·         Ensure approved agents are fully trained and prepare and submit training reports for allocated region
·         Support and assist the agency Head in User Acceptance Testing and implementation of any new products and service
Compliance
·         Generate a monthly incident report on Fraud and for the assigned region
·         Ensure continuous improvement in agent service and implementing effective operational standards.

Qualifications

·         Graduate from an accredited University preferably in a Business related course
·         Excellent Interpersonal and Selling skills
·         Sales Development and Execution skills
·         Team Player and Team Developer
·         Good Planning and Organization skills
·         Ability to work under pressure and with minimum supervision
·         Key Account Management skills
·         Proven experience of at least four years in a similar position
·         Experience in Relationship Management is an added advantage
How to Apply
To apply, click here goo.gl/NshcBn


Fuel Logistics Product Manager

About KOKO Networks
KOKO Networks is a venture-backed startup that is building a unique urban B2C technology platform for emerging markets, with an initial focus on Kenya and plans for rapid pan-African rollout. KOKO’s core business leverages existing downstream oil infrastructure to deliver a proven and profitable new liquid cooking fuel in Africa’s largest cities.
Our platform is based on a network of agents, local entrepreneurs who host our hardware, make sales for us, and serve as the primary customer touch-point. KOKO is in the process of technology and market development with offices in Nairobi, Kampala and Pune.
Job Summary
We are looking for an experienced and ambitious Product Manager to join our team. As the Product Owner for our Wholesaler solution, you will work closely with our Engineering teams and our Fuel Partner customers to provide a solution that is a first of its kind in this market.

Responsibilities

·         Manage the communication between our Engineering team and the needs of internal and external business stakeholders with regards to last mile fuel delivery
·         Develop detailed (technical and non-technical) requirements for our engineers and work with them to ensure that the features are delivered as requested
·         Ensure that user experience, features and workflows within the platform deliver the expected business requirements
·         Define the go-to-market plan and enablement, working to insure that relevant teams have what they need to be successful
·         Work closely with the Quality Assurance teams in order to ensure the performance of the product is as defined and required by our partners
·         Manage roll-out and training of new features with our key customer groups
·         Evangelise the product within KOKO and externally with relevant user groups

Qualifications

·         Engineering or Scientific background required
·         Proven track record in Product Management for software/web/mobile technologies in the area of logistics, for at least 4 years
·         Good working knowledge of the web, APIs, comms technology infrastructure
·         Experience of the Software Development lifecycle
·         Experience developing or working with hardware or embedded systems is a bonus
·         Ability to critically reason UX choices in the field of Logistics
How to Apply
To apply, click here goo.gl/NshcBn

Quality Assurance Engineer
Job Summary
The Quality Assurance Engineer will be experienced in Manual, Automation and Performance testing using open source technologies. This roles engages and collaborates with stakeholders across Development, Quality Assurance, Product Team and Senior Management.

Responsibilities

·         Write test plans, test cases, execute test cases and report bugs for API, Web and Mobile apps
·         Create automation scripts in Java and/or Python to automate the API, Web and Mobile apps. Perform execution of scripts during release time
·         Create scripts in JMeter for Load testing of API’s. Execute scripts as per requirement and during releases
·         Create and perform hardware tests on the embedded systems and electronic devices
·         Work on tasks assigned by Quality Assurance Lead and report key metrics to all stakeholders including Dev, Quality Assurance and Product teams
·         Mentor and coach colleagues in the Quality Assurance team to take on additional responsibilities

Qualifications

·         Minimum 5-7 years experience in manual and automation testing
·         Strong automation testing experience in Selenium using Java and/or Python
·         Should have experience automating Web, Mobile (Android using preferably Appium/Espresso) and REST API’s
·         Hands-on experience with an open source Performance testing tools like JMeter / Blazemeter
·         Exposure to CI/CD with Jenkins, Docker and Bitbucket
·         Experience in writing clear, concise and comprehensive test plans and test cases
·         Working knowledge of SQL and scripting
·         Exposure to testing applications interacting with embedded systems and electronic sensors
·         Willing to perform hardware tests and go in the field as per project requirement.
·         Conversant with Cloud Technologies such as AWS
·         Should have worked in an agile setup using Scrum Methodology
·         Exposure to Embedded and Hardware testing is an added advantage
How to Apply
To apply, please access our career page www.kokonetworks.com/careers

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