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Clerk Job in Kenya

Our client is looking to fill the position of a dispatch clerk in her organization.
Reports To: Production &Operations Manager
Direct Reports: Stores / Dispatch Attendants
Job Purpose: The Dispatch Clerk is responsible for facilitating order dispatch from the Factory to the customer; by ensuring timely dispatch of goods as per the order specifications – product, quality and quantity.
Responsibilities (Functions and duties):

·         Facilitate order processing by ensuring order collection from the Sales & Merchandising team
·         Oversee goods dispatch to ensure that goods dispatched meet the required standards and verify against purchase order and invoice generated; while ensuring good product handling procedures are adhered to
·         Recording and up-dating the Order Tracking Book on orders received for processing; additionally up-dating the status of order received in the Dispatch Summary Book
·         Timely scheduling and routing the dispatch delivery plan; on orders received
·         Organizing, facilitating and coordinating with approved transporters on timely goods dispatch
·         Facilitating and coordinating fuel requisitions for transporters on approved route plans
·         Generating actual weights of goods dispatched up-country per vehicle, for generation of invoices
·         Verifying and checking on customer returns in liaison with the Quality team
·         Scanning and filing of customer invoices generated from orders processed
·         Facilitating and coordination timely collections of short expiries, damages and returns identified and reported by the Sales & Marketing team
·         Ensure effective allocation of manpower in regard to routing done; with rotations done to ensure familiarity of routes
·         Preparation of analysis reports on damages identified in the Loading Bay; including those received from Production and Finished Goods Stores
·         Daily tracking of goods dispatched against orders done and noting short deliveries, late deliveries and non-deliveries; and implementing corrective measures to ensure that orders are fully processed

·         Preparation of the following reports;
1.   Deliveries Done; weekly
2.   Orders On Hold; daily, weekly
3.   Invoices Scanned: monthly
4.   Invoices Un-scanned; weekly
5.   Loaders’ Performance; weekly
·         Prepare, generate and submit weekly timely and accurate reports to your Supervisor
·         Any other duties not necessarily mentioned which are in line with the position of a Dispatch Clerk
Role Profile Analysis:
·         Decision Maker and gives guidance to the team
·         Policy implementation and enforcement
·         Brand ambassador of the Company
Behavioral Competencies:
·         Excellent verbal and written communication skills
·         Keen attention to detail and result oriented
·         Ability to be adaptable and flexible
·         Assertive, aggressive, and proactive
·         Planning, presentation, interpersonal, coordinating and organizational skills
Educational Background
·         Certificate/Diploma/HND in Supply Chain Management, Logistics, Business Management, or any other related course OR ,KCSE certificate with excellent computer skills
·         Good Nairobi Region routes knowledge, and/or experience working under logistics/dispatch set-up
·         Knowledge and experience in ISO & GMP
·         At least 1.5 years work experience
·         Excellent report writing skills
·         Good computer skills; Excel, Word
·         Good analytical skills
Qualified Candidates to send their CVS TO:
Only qualified candidates will be contacted.

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