Human Resource Officer
A leading Digital TV industry player StarTimes Media is seeking a highly motivated and skilled professional who is suitably qualified to fill in the positions of Human Resource Officer.
Job
Objective: The Human Resource Officer is responsible for providing support in
the various human resource functions, which include recruitment, staffing,
training and development, performance monitoring, payroll processing and
employee counseling.
Responsibilities:
Qualifications
Responsibilities
Qualifications
Duties and Responsibilities
Qualifications
Duties and Responsibilities
Qualifications
A leading Digital TV industry player StarTimes Media is seeking a highly motivated and skilled professional who is suitably qualified to fill in the positions of Human Resource Officer.
Department: Human
Resource
Reports
to: Country HR Manager
Responsibilities:
·
Contribute to the regional business strategy by helping identify,
prioritize, and build organizational capabilities, behaviors, structures, and
processes
·
Diagnose business challenges and together with Country HR craft
solutions and see through execution
·
Translate business and HR strategy into a clear annual HR
operational plan
·
Implement regional initiatives and strategy
·
Manage the local introduction of new or revised Human Resources
Policies and Procedures to support business processes
·
Responsible for execution of all people processes in the
employment and business cycle, in line with policy and legislation
·
Support the regional management in forecasting and planning the
talent pipeline requirements in line with the business strategy
·
Facilitate line of sight initiatives to build a high-performing
organization aligned with the strategic leadership agenda
·
Facilitate and promote employee engagement and feedback
·
Provide expert advice and coaching to management where appropriate
·
Advice and support line managers in the handling of Employee
Relations matters. Support business to resolve conflict at the earliest
opportunity
·
Ensure execution of Performance Management philosophy and
processes
·
Monitor and analyse regional employment data with recommendations
for future action
·
HR Reporting (monthly, training, assessments, projects)
Key Measures / KPIs
·
Alignment of business objectives to employee objectives
·
The number of interventions successfully implemented
·
85% employee engagement and low employee complaints
·
The number of project implemented smoothly and effectively.
·
The average time spent on Employee Relations cases.
Qualifications
·
First Degree Human Resource Management, Commerce or Business
Administration
·
Higher Diploma from IHRM a necessary added advantage
·
At least 2 years’ HR experience in a busy environment
·
Extensive experience in payroll management and production
·
Project Management skills
·
Excellent computer skills and familiarity with MS office package
especially MS Excel
·
Excellent Oral and written communication skills
·
Leadership skills
·
Facilitation skills
·
Willing to travel within region assigned
Salary: A
competitive remuneration commensurate with knowledge and experience will be
offered to the successful candidate.
Human Resource Assistant
A leading Digital TV industry player, StarTimes Media is seeking a
highly motivated and skilled professional who is suitably qualified to fill in
the position of a Human Resource Assistant.
Department: Human
Resource
Job
Objective: The
Human Resource Assistant is responsible for providing support in the various
human resource functions, which include recruitment, staffing, training and
development, performance monitoring, payroll processing and employee
counseling.
Responsibilities
·
Maintaining computer system by updating and entering data
·
Setting appointments and arranging meetings
·
Maintaining calendars of HR management team
·
Compiling reports and spreadsheets and preparing spreadsheets
·
Assist in the execution of the performance Management processes
including employee evaluation
·
HR Reporting (monthly, training, assessments, projects)
·
Processing payroll and employee dues.
·
Assist in leave management including system entries and tracking
·
Answering payroll questions
·
Facilitating resolutions to any payroll errors
·
Participating in benefits tasks, such as claim resolutions,
reconciling benefits statements, and approving invoices for payment
·
Maintaining current HR files and databases
·
Updating and maintaining employee benefits, employment status, and
similar records
·
Maintaining records related to grievances, performance reviews,
and disciplinary actions
·
Performing file audits to ensure that all required employee
documentation is collected and maintained
·
Performing payroll/benefit-related reconciliations
·
Performing payroll and benefits audits and recommending any
correction action
·
Completing termination paperwork and assisting with exist
interviews
Qualifications
·
First Degree Human Resource Management, Commerce or Business
Administration
·
Higher Diploma from IHRM a necessary added advantage
·
At least 2 years’ HR experience in a busy environment
·
Working experience in payroll management and production
·
Project Management skills
·
Excellent computer skills and familiarity with MS office package
especially MS Excel
·
Excellent oral and written communication skills
·
Leadership skills
·
Facilitation skills
·
Willing to travel when assigned tasks out of the Head Office
Salary: A
competitive remuneration commensurate with knowledge and experience will be
offered to the successful candidate.
Sales Administrator
A leading Digital TV industry player, StarTimes Media is seeking a
highly motivated and skilled professional who is suitably qualified to fill in
the position of a Sales Administrator.
Job
Objective:
To support VP Sales, Regional Sales Managers, Key Account Managers
and Dealer Sales Representatives by administering the sales information system
and provide all other administration services for the sales department and
staff.
Duties and Responsibilities
·
Provide positive professional leadership and effective management
to all Business Hall Staff in their Region
·
Provide secretarial assistance to VP Sales, Regional Sales
Managers, Key Account Managers and Dealer Sales Representatives by producing
letters, memos, reports, spreadsheets, filing; and general administration for
the sales department.
·
Record/input sales orders, cancellations, exchanges, targets and
achievements, and legal completions onto the sales information system, along
with sales contracts, full distributor details, details/choices and
produce/post relevant letters and statements.
·
Ensure the sales extraction sheets are completed and kept up to
date on a weekly basis.
·
Produce and maintain files, copies and provide necessary sales
information when needed by supporting departments. Produce weekly and monthly
reports for the management team.
·
Produce/amend standard forms for use by the sales team or for
internal product sales to staff..
·
Ensure safe keeping of all documentation in office. Keep stock and
order materials and stationery used by all the sales team, and order
uniforms/badges for sales staff.
·
Liaise daily with legal department, finance department and Human
Resource Department regarding payments for stock collected by staff and
balancing and closing of staff sales accounts.
·
Administer in the organization of sales events or clients
interactions.
·
Take telephone enquiries from prospective dealers and distributors
regarding sales processes and ensure the right information is delivered to
them.
·
Maintain a clear record of all dealers and distributors including
their location, contacts, sales transactions, payments and credits.
·
Calculate sales commissions, payments to outsourced sales
promotion companies and other significant payments to be paid out.
·
Communicate to sales staff on behalf of the VP Sales. At all times
comply with company polies, regulations and procedures.
·
Any other duties as given by Supervisors.
Qualifications
·
Bachelor Degree from accredited university.
·
At least 2 years’ experience in Sales Administration in
a similarly large enterprise will be an added advantage.
·
Excellent computer skills and knowledge of MS office packages
(most especially MS Excel and Word)
Skills
and Competencies:
·
Self-disciplined individual with managerial capabilities.
·
Ready to work long hours when occasionally required to do so.
·
Capable of travelling when required to. Have strong interest in
digital television technology.
·
Hard working, good attitude, strong sense of responsibility, and
enthusiasm for work performed.
·
High sense of professionalism in conduct Heightened strategic
awareness
·
Good people skills and experience in building teams.
·
Able to multitask and work under pressure
·
Good problem solving skills and ability to take initiative.
Applications Manager
A leading Digital TV industry player, StarTimes Media is seeking a
highly motivated and skilled professional who is suitably qualified to fill in
the position of a Sales Administrator.
Job
Objective:
The OTT Applications Manager on StarTimes Android App system, will
continually maintain expertise on the latest version, test and troubleshoot new
and upgraded code for company and developed mobile applications on all current
IOS and Android smartphone devices. Also he will answer escalated support calls
from Call Center specialist that work directly with the smartphone end users
Duties and Responsibilities
·
Test, troubleshoot, and debug smartphone applications on all
applicable versions of smartphone firmware and operating systems.
·
Troubleshoot MDM issues related to smartphones. Continually
monitor phone the compatibility of the Application with different phone
operating system and participate in pre-releases to test impact on the App.
·
Monitor compliance and changes requires within the app stores that
provide the StarTimes Mobile App to end users.
·
Provide StarTimes Mobile APP’s functionality and capability
reports to developers, product managers, and sales personnel.
·
Work with resources in StarTimes to provide backup and/or direct
management of MDM for mobile devices.
·
Staff Training – Train staff members on the App, how it functions
for purposes of proper promotions Serve as a technical liaison with the
development team relating to corrective actions.
·
Create test plans for the app on mobile device application and
conduct troubleshooting.
·
Performs other duties as assigned.
·
Communication and Partnerships – Builds partnerships with other
business units and Apps to make our app more visible and also get revenue via
StarTimes App.
·
Continuous Improvement – Focuses on continuous improvement of the
StarTimes App, in order to optimize application performance, resiliency and
reliability and work to correct issues.
·
Giving monthly feedback to improve the functionality of the
StarTimes App in all aspects of software delivery model
Qualifications
·
Bachelor’s Degree in Computer Science or related field,
or equivalent work experience in a related field.
·
Must be good at Web Design Work
·
Must have experience in online and Social Media Marketing
·
Have good knowledge of computer applications
·
Strong diagnostic, analytical and problem-solving skills.
·
Must be self-motivated with the ability to work independently.
Working knowledge of Microsoft Windows based operating systems.
·
Working knowledge of MS Office, including Word and Excel.
Excellent customer service skills.
·
Effective communication skills with both internal and external
contacts.
·
Two to four years of experience in the following areas: Work
station and server computer hardware repair Communications networks and
technology Knowledge of MDM Applications.
·
Kenyan Citizenship /Valid work permit Ability to maintain
confidentiality with regard to information stored in operational databases.
·
Qualified candidates should send their application letters and
CV’s quoting relevant skills and experience.
·
Names of three referees and a daytime telephone contact.
·
A Certificate of Good Conduct from the Criminal Investigation
Department.
How
to Apply
Qualified candidates are encouraged to send their application
letters and CV’s quoting relevant skills and experience with the position
applied for as the subject to jobs@startimes.com.cn
Kindly include names of three referees and a daytime telephone
contact.
Interviews will be done on a rolling basis until the position is
filled.
Only shortlisted candidates will be contacted.