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Receptionist Job in Kenya

Receptionist 
Yandex Enterprises Limited is a firm dealing with sales and marketing of construction and building materials.We are currently diversifying our products by venturing into construction and operations of luxury serviced apartments and we seek to hire personnel who will provide high quality service to our guests and go the extra mile to make sure guests are satisfied.

Responsibilities

·         Greet, register, and assign rooms to guests

·         Assist in bookings and reservations
·         Operate the switchboard
·         Attend to all routes of room bookings, such as online, phone, and in person.
·         Maintain orderliness and cleanliness at the front area
·         Answer telephone calls and in-person queries related to the hotel services and resolve any issues
·         Process guests’ check ins and outs
·         Prepare and complete room and restaurant bills
·         Assist guests’ in storing valuables in secure deposit box
·         Liaise with other departments of hotel
·         Handle payments through cash, cheques and credit cards

Qualifications

·         A diploma or certificate in Business Management
·         Excellent Communication skills
·         Good Customer service skills
·         Good interpersonal skills.
·         Must be orderly.
·         Ability to multi-task.
·         Good crisis management skills
How to Apply
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject to kenyajobs@yandex.com

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