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Microfinance Jobs in Kenya - SACCO

Mhasibu Housing Company Limited (MHCL) is a wholly owned subsidiary of Mhasibu Sacco Society Ltd and has been ¡n the property business for over 8 years now with major focus on land buying and selling to Sacco members and the general public.
We are seeking to recruit a suitable, self-driven, result oriented and highly qualified individual for the following position:
Sales and Marketing Manager
Job Description

Overall Responsibility: Drive sales, overseeing customer issues, accounts growth and review of products and services of the Organization.
Key Tasks
1. Planning
·         Prepare Sales and Marketing plan.
·         Prepare monthly plans for discussion and implementation in accordance with agreed targets.
·         Conduct Market survey to come up with most effective marketing strategies which will help the Organization in decision making and allocation of resource.
2. Sales and Marketing
·         Drive sales as per the agreed targets.
·         Research and identifying sales opportunity, generating leads, target identification and classification of potential clients.
·         Reaching out to new customers and making presentations formal/informal outlining the benefits of the company products and services.
·         Maintain a detailed sales plan and ensure that the units are sold as per the agreed terms.
·         Ensure that the Company earns the highest margins at all times.
·         Prepare daily sales report and payment collection report.
3. Operations
·         Prepare and provide written data and verbal reporting of marketing intelligence to Management.
·         Provide advisory support and assistance to the supervisor as needed.
·         Provide administrative assistance and support when requested.
·         Ensure proper documentation and storage of data.
·         Provide clear direction for staff in the marketing department.
·         Manage costs at all times.
4. Risk Management
·         Ensuring that Company policies and procedures are followed all through.
·         Ensure security measures are observed all times to avoid loss.
·         Ensure confidentiality and safety of all records, data and information obtained in the course of work.
5. Reports
·         Provide periodic performance reports to the supervisor & ensure all reports submitted are acted upon.
·         Provide relevant reports to the company management on timely manner.
·         Ensure all operational reports are up to date.
6. Customer Care
·         Maintaining and further excellent customer relationship with all potential and existing clients ensuring excellent and on-time rendering of service and after sales support to clients.
·         Keen understanding of client’s requirements and subsequent customization of products /services as per clients.
·         Prepare and discuss the monthly customer complaint report and offer solutions.
·         Ensures all new & existing customers are well trained on Mhasibu housing company ltd products and services.
7. Networking
·         Develop and maintain strong relationship with stakeholders and other actors in the real estate sector in order to tap into opportunities.
·         Representing Mhasibu housing company in stakeholders forums within area of operation (in liaison with the Board and Management).
·         Attend sales seminars, sales meetings so as to stay updated on modern trends and regulations in the market place.
Educational Qualification
·         At least a Bachelor’s Degree in Marketing or business related field from a recognized institution;
·         Master’s Degree will be an added advantage;
·         A member of relevant professional body;
·         Minimum 5 years relevant experience in real estate sector;
·         Strong Analytical skills and
·         Proficiency in MS Office suite of package.
Professional Competencies
·         Excellent interpersonal, communication and negotiation skills with ability to network and develop strong business relationships;
·         Excellent planning, organizing, problem solving and analytical skills;
·         Ability to work under pressure & meet strict deadlines;
·         Adaptable, flexible & able to work in hostile environment/ hardship conditions.


Estate Agency Manager

Overall Purpose of the Job: To set up and run MHCL’s estate agency and property management division, with the key role of bringing in new business, managing properties, liaising with both regulatory and non-regulatory bodies in promoting MHCL’s interests and goals and to protect the image of the company.
Key Tasks
1. Planning
·         Prepare and Implement annual Mhasibu housing company ltd. plans (budgets) as per board approval.
·         Budget preparation on timely manner for approval by the Landlords.
·         Measure and manage service providers against agreed Service level agreements (SLAs) or key performance Indicators(KPIs)
2. Sales and Marketing
·         Develop and implement marketing strategies for business growth within the real estate agency and property management.
·         Marketing to ensure occupancy of vacant units
·         Marketing of new ventures/properties to be managed as per agreed targets.
3. Agency engagements / Operations
·         Initiate contracts with various clients/landlords or property owners, conducting appraisal while ensuring the authenticity of documents submitted.
·         Renewal of leases in liaison with the Landlords
·         Coordination of service providers and ensuring common service work seamlessly without hitches.
·         Ensuring Utility bills are paid on time to avoid tenancy interruptions.
·         Collection of service charge and availing of accounts on timely manner.
·         Verifying completeness of documents, accuracy of titles deeds and other relevant documents provided by property owners.
·         Oversee follow-ups & recoveries of all non-payments of rent and other service charge fees.
·         Ensure safe custody of all records.
4. Risk Management
·         Ensuring no illegal business operate within the compound and confines of all properties managed by Mhasibu housing company ltd.
·         Coordinating security services with Security Company and liaising with area security team to ensure constant updates on security matters within the area.
·         Effective implementation of properties safety, fire and legislation policies.
·         Ensuring that no illegal transactions are done with clients and protect all properties owned by Mhasibu housing company ltd.
5. Reports
·         Provide periodic performance reports to supervisor & ensure all reports submitted are acted upon
·         Provide relevant reports to the landlord and the company on timely manner.
·         Ensure all operational reports are up to date i.e. Customer/tenants payments, customer in-take register, customer inquiries and complaints, building rules and regulations etc.
6. Customer Care
·         Manage tenants complains using best practices in the customer relationship management.
·         Ensures all new & existing customers are well trained on Mhasibu housing company ltd products and services.
7. Networking
·         Develop and maintain strong relationship with stakeholders and other actors in the real estate sector in order to tap into opportunities.
·         Representing Mhasibu housing in stakeholders forums within area of operation (in liaison with the Board and Management.)
·         Liaise with real estate agency board, local administration, other leaders and potential customers to ensure growth of Mhasibu housing Company Ltd.
Educational Qualification
·         A Bachelor’s Degree in business management or business related field from a recognized institution;
·         A diploma in Real estate will be an added advantage;
·         MUST be licensed by Estate Agency Board ;
·         A member of relevant professional body;
·         Minimum 5 years relevant experience in real estate;
·         Strong Analytical skills and
·         Proficiency in MS Office suite of package.
Professional Competencies
·         Excellent interpersonal, communication and negotiation skills with ability to network and develop strong business relationships;
·         Excellent planning, organizing, problem solving and analytical skills;
·         Ability to work under pressure & meet strict deadlines;
·         Adaptable, flexible & able to work in hostile environment/ hardship conditions.
How to Apply
Candidates meeting the above requirements are invited to email their application, curriculum vitae, names of the three referees and copies of the certificates & testimonials, clearly indicating their current and expected remuneration to recruitment@mhasibuhousing.co.ke outlining the job title as the subject matter to be received not later than 4th May 2018.
Only shortlisted candidates shall be contacted.
Manual applications will not be accepted.

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