Mhasibu Housing Company Limited
(MHCL) is a wholly owned subsidiary of Mhasibu Sacco Society Ltd and has been
¡n the property business for over 8 years now with major focus on land buying
and selling to Sacco members and the general public.
We are seeking to recruit a suitable,
self-driven, result oriented and highly qualified individual for the following
position:
Sales and Marketing Manager
Job Description
Overall Responsibility: Drive sales, overseeing customer issues, accounts growth
and review of products and services of the Organization.
Key Tasks
1. Planning
·
Prepare Sales and Marketing plan.
·
Prepare monthly plans for discussion
and implementation in accordance with agreed targets.
·
Conduct Market survey to come up with
most effective marketing strategies which will help the Organization in
decision making and allocation of resource.
2. Sales and Marketing
·
Drive sales as per the agreed
targets.
·
Research and identifying sales
opportunity, generating leads, target identification and classification of
potential clients.
·
Reaching out to new customers and
making presentations formal/informal outlining the benefits of the company
products and services.
·
Maintain a detailed sales plan and
ensure that the units are sold as per the agreed terms.
·
Ensure that the Company earns the
highest margins at all times.
·
Prepare daily sales report and
payment collection report.
3. Operations
·
Prepare and provide written data and
verbal reporting of marketing intelligence to Management.
·
Provide advisory support and
assistance to the supervisor as needed.
·
Provide administrative assistance and
support when requested.
·
Ensure proper documentation and
storage of data.
·
Provide clear direction for staff in
the marketing department.
·
Manage costs at all times.
4. Risk Management
·
Ensuring that Company policies and
procedures are followed all through.
·
Ensure security measures are observed
all times to avoid loss.
·
Ensure confidentiality and safety of
all records, data and information obtained in the course of work.
5. Reports
·
Provide periodic performance reports
to the supervisor & ensure all reports submitted are acted upon.
·
Provide relevant reports to the
company management on timely manner.
·
Ensure all operational reports are up
to date.
6. Customer Care
·
Maintaining and further excellent
customer relationship with all potential and existing clients ensuring
excellent and on-time rendering of service and after sales support to clients.
·
Keen understanding of client’s
requirements and subsequent customization of products /services as per clients.
·
Prepare and discuss the monthly
customer complaint report and offer solutions.
·
Ensures all new & existing
customers are well trained on Mhasibu housing company ltd products and
services.
7. Networking
·
Develop and maintain strong
relationship with stakeholders and other actors in the real estate sector in
order to tap into opportunities.
·
Representing Mhasibu housing company
in stakeholders forums within area of operation (in liaison with the Board and
Management).
·
Attend sales seminars, sales meetings
so as to stay updated on modern trends and regulations in the market place.
Educational Qualification
·
At least a Bachelor’s Degree in
Marketing or business related field from a recognized institution;
·
Master’s Degree will be an added
advantage;
·
A member of relevant professional
body;
·
Minimum 5 years relevant experience
in real estate sector;
·
Strong Analytical skills and
·
Proficiency in MS Office suite of
package.
Professional Competencies
·
Excellent interpersonal,
communication and negotiation skills with ability to network and develop strong
business relationships;
·
Excellent planning, organizing,
problem solving and analytical skills;
·
Ability to work under pressure &
meet strict deadlines;
·
Adaptable, flexible & able to
work in hostile environment/ hardship conditions.
Estate Agency
Manager
Overall
Purpose of the Job: To set up and run MHCL’s estate
agency and property management division, with the key role of bringing in new
business, managing properties, liaising with both regulatory and non-regulatory
bodies in promoting MHCL’s interests and goals and to protect the image of the
company.
Key Tasks
1. Planning
·
Prepare and Implement annual Mhasibu
housing company ltd. plans (budgets) as per board approval.
·
Budget preparation on timely manner
for approval by the Landlords.
·
Measure and manage service providers
against agreed Service level agreements (SLAs) or key performance
Indicators(KPIs)
2. Sales and Marketing
·
Develop and implement marketing
strategies for business growth within the real estate agency and property
management.
·
Marketing to ensure occupancy of
vacant units
·
Marketing of new ventures/properties
to be managed as per agreed targets.
3. Agency engagements / Operations
·
Initiate contracts with various
clients/landlords or property owners, conducting appraisal while ensuring the
authenticity of documents submitted.
·
Renewal of leases in liaison with the
Landlords
·
Coordination of service providers and
ensuring common service work seamlessly without hitches.
·
Ensuring Utility bills are paid on
time to avoid tenancy interruptions.
·
Collection of service charge and
availing of accounts on timely manner.
·
Verifying completeness of documents,
accuracy of titles deeds and other relevant documents provided by property
owners.
·
Oversee follow-ups & recoveries
of all non-payments of rent and other service charge fees.
·
Ensure safe custody of all records.
4. Risk Management
·
Ensuring no illegal business operate
within the compound and confines of all properties managed by Mhasibu housing
company ltd.
·
Coordinating security services with
Security Company and liaising with area security team to ensure constant
updates on security matters within the area.
·
Effective implementation of
properties safety, fire and legislation policies.
·
Ensuring that no illegal transactions
are done with clients and protect all properties owned by Mhasibu housing
company ltd.
5. Reports
·
Provide periodic performance reports
to supervisor & ensure all reports submitted are acted upon
·
Provide relevant reports to the
landlord and the company on timely manner.
·
Ensure all operational reports are up
to date i.e. Customer/tenants payments, customer in-take register, customer
inquiries and complaints, building rules and regulations etc.
6. Customer Care
·
Manage tenants complains using best
practices in the customer relationship management.
·
Ensures all new & existing
customers are well trained on Mhasibu housing company ltd products and
services.
7. Networking
·
Develop and maintain strong
relationship with stakeholders and other actors in the real estate sector in
order to tap into opportunities.
·
Representing Mhasibu housing in
stakeholders forums within area of operation (in liaison with the Board and
Management.)
·
Liaise with real estate agency board,
local administration, other leaders and potential customers to ensure growth of
Mhasibu housing Company Ltd.
Educational
Qualification
·
A Bachelor’s Degree in business
management or business related field from a recognized institution;
·
A diploma in Real estate will be an
added advantage;
·
MUST be licensed by Estate Agency
Board ;
·
A member of relevant professional
body;
·
Minimum 5 years relevant experience
in real estate;
·
Strong Analytical skills and
·
Proficiency in MS Office suite of
package.
Professional
Competencies
·
Excellent interpersonal,
communication and negotiation skills with ability to network and develop strong
business relationships;
·
Excellent planning, organizing,
problem solving and analytical skills;
·
Ability to work under pressure &
meet strict deadlines;
·
Adaptable, flexible & able to
work in hostile environment/ hardship conditions.
How to Apply
Candidates meeting the above
requirements are invited to email their application, curriculum vitae, names of
the three referees and copies of the certificates & testimonials, clearly
indicating their current and expected remuneration to
recruitment@mhasibuhousing.co.ke outlining the job title as the subject matter
to be received not later than 4th May 2018.
Only shortlisted candidates shall be
contacted.
Manual applications will not be
accepted.