Employee Relations Guru
Penda Health is an award-winning private company that is transforming healthcare in Kenya by building a chain of outpatient Medical Centers that make extremely high-quality healthcare accessible to every family and offer unparalleled patient experiences. We want to be the most trusted healthcare provider in Africa. Penda Health currently has 5 outpatient Medical Centers in Nairobi and is adding 18 more branches in the next 1.5 years.
Are you looking for the opportunity to take
your passion for working with people to a company that deeply cares about its
staff and is making a big impact for its patients? If so, this could be the
opportunity for you! We are bringing on an Employee Relations Guru to join our
fast paced and dedicated People Team.
Responsibilities:
Requirements:
Penda Health is an award-winning private company that is transforming healthcare in Kenya by building a chain of outpatient Medical Centers that make extremely high-quality healthcare accessible to every family and offer unparalleled patient experiences. We want to be the most trusted healthcare provider in Africa. Penda Health currently has 5 outpatient Medical Centers in Nairobi and is adding 18 more branches in the next 1.5 years.
Why this role?
Role Description
The core of your job is to support managers in
ensuring that Penda Values and Culture are present in our staff’s every day
work & our policies, systems and procedures are being implemented in a fair
and collaborative process across Penda. If you nail your job, you will have
made a huge contribution to Penda’s dream of being the BEST employer in Africa.
In addition, our employees will be more motivated and focused to helping Penda
achieve its Vision of being the most trusted healthcare provider
in Africa sooner!
Responsibilities:
Onboarding & Organizational Culture: We have a beautiful Culture and our
employees fall in love with it from the very moment of submitting their CV
applications.
·
You will ensure all new Penda staff are
onboarded to our organizational values, systems, policies, and practices
·
You will organize continuous staff training
sessions on our values and culture for existing staff and managers.
Employee Discipline: The core purpose of our disciplinary
sessions is to help our employees know there is always room to improve, it’s OK
to fail, we shall put 100% effort to support them be better!
·
You will work with managers to support
effectively and timely resolution to all employee queries and/or issues in a
transparent, timely and fair process.
·
You will be a partner in helping managers
proactively identify issues before they manifest and follow Penda policies to
resolve issues ensuring all Penda staff are performing at their best.
Performance Management: We challenge and support our staff to do work
way above their formal training. For this to happen consistently, we believe
our performance review sessions & monthly coaching sessions are platforms
where staff should leave motivated and rejuvenated.
·
Your work will be collaborating with our
managers on how to prepare effectively for a performance review or monthly
coaching sessions and support managers to run motivating and engaging meetings
that increase performance.
·
You will be responsible for ensuring all
reviews are completed and filed appropriately in accordance with Penda policy.
·
You will be responsible and work closely with
managers to ensure they are consistently supporting their team to maximize
performance toward organizational objectives. From addressing areas of concern
that arise in the performance cycle to consulting on learning strategies
coaching and support throughout the year.
Policy Creation and Management: We strongly believe our policies are there as
guidelines when we are not sure on how to handle a process/procedure in our day
to day roles and not just as a tool to let employees go when they are not
successful at their jobs!
·
You will offer advisory support to our
managers and staff on how to best interpret and implement our policies and
procedures.
·
You will support departments across Penda in
the creation and development of Penda Policies and procedures and organize for
refresher trainings on the same.
We’re an AGGRESIVELY growing company – get
ready for anything! You will be expected to support the entire Penda Team on
anything and everything to enable them work towards making our patient
experience the “BEST” hence enabling us to achieve our Vision!
Requirements:
·
Patient, tactful, diplomatic and approachable.
·
Loves talking with and learning about people.
·
Highly organized and detailed with excellent
communication skills.
·
A creative thinker who works well as part of a
team.
·
Available full time & strong computer
skills.
·
2 years working in people related departments
(or as a manager!).
·
Having directly worked with managers from a HR
perspective is an added advantage.
Package:
·
Starting salary depends on experience and
abilities
·
Ongoing salary is determined by performance
and attitude
·
Strong benefits package including full medical
cover for inpatient and outpatient for your whole family!
How to Apply
Candidates will be evaluated on a rolling
basis (first to apply is first to be evaluated).
To apply, kindly click the following link; http://pendahealth.applytojob.com/apply