About Schneider – East Africa: Schneider Electric is a global specialist company in
energy management and automation. At Schneider Electric we develop technologies
and solutions to manage energy and process in ways that are safe, reliable,
efficient and sustainable.
The Group invests in research and development in order to sustain innovation and differentiation, with a strong commitment to sustainable development. Schneider Electric employs 170,000 people worldwide.
We are strong players in various end markets
including buildings, utilities & infrastructure, industry & machine
manufacturers, data centres and networks.
Responsibilities
Qualifications
Key
Responsibilities:
Qualification
Responsibilities
Qualifications
Job
Accountabilities
Qualifications
Key Duties and
Responsibilities
Qualifications
Key
Responsibilities:
Key Requirements:
The Group invests in research and development in order to sustain innovation and differentiation, with a strong commitment to sustainable development. Schneider Electric employs 170,000 people worldwide.
Transport & Customs Manager
Job Summary: Responsible for managing the transportation department or
unit or a company. Hires, trains, trucks, air and supervise employees and
manages scheduling of shipments. Including provide the assistance to
shipping/forwarder agencies for our customs process and correct tariff codes
identification.
And this will include process improvement for
transportation and customs process to get more productivity and efficiency.
Initiative ideas on cost saving/reduction.
Responsibilities
Transportation & Process Improvement
· Oversee transportation department, including its assets
and employees.
· Manages the operational aspects of ongoing projects and
serves as liaison between project management and planning, project team, and
line management.
· Ensure customer goods move from production through the
supply chain, warehouse to the end user.
· Supervise air and ocean freight forwarding, global
warehousing, transportation, reverse logistics, surface transportation and
supply chain solutions.
· Establish quality transportation services.
· Develop partnerships with outside carriers in shipping.
· Plan and implement budgets.
· Utilize services of less-than-truckload carriers and
air-forwarders to handle fulfillment shipments.
· Supervise scheduling of shipments.
· Review financial reports.
· Manage performance of branch employees with emphasis on
productivity, efficiency, and service delivery.
· Lead all distribution and transportation planning and
strategic activities.
· Recruit, interview, select, train, motivate, coach, and
mentor shipping clerks and transport drivers [if any].
· Assist in the identification and implementation of
continuous improvement opportunities and customer satisfaction opportunities.
Custom & Process Improvement
· Manage, direct, and monitor multiple customs brokerage
teams on customs process and improvement.
· Plan, execute, direct, and complete tax projects in a wide
variety of industries.
· Provide innovative tax planning, consulting, and
compliance expertise to our customs brokerage and manage to budget.
· Manage, develop, train, and mentor staff on tax projects
and assess performance for engagement and year-end reviews.
· Maintain active communication with customs brokerage to
manage expectations, ensure satisfaction, make sure deadlines are met, and lead
change efforts effectively.
· To make sure laws are enforced at any port of entry (e.g.,
borders, airports) into the country.
· To make sure, for example, that items don’t make it into
Thailand that aren’t allowed in. The customs in charge [his/her] has to know
what products are allowed in and what products must be confiscated.
Qualifications
· Graduated from Master Degree in any file [aboard is
preferable]
· Excellent in communications both English & Kiswahili
· At least 7 years working experience in :-
o At least 4 years experience in transportation both local and cross-border
o At least 4 years for warehouse & operations background
o At least 2-3 years knowledge or experience on customs process/tariff
o At least 4 years experience in transportation both local and cross-border
o At least 4 years for warehouse & operations background
o At least 2-3 years knowledge or experience on customs process/tariff
· Could be great to have a background on implementation and
project management
· Have an experience on the SAP, Oracle, WMS, VMS, etc could
be benefit
· Required to have a background on Operation Excellent [LEAN
/ Six Sigma / Kaizen], Process improvements
· Good to have background in both In-house and 3PL
logistics/transport
· People management – used to have a minimum 2-3 direct
reports
· Good attitude and willing to start with “zero” to build up
teams to achieve company’s target
· Independent and confident
· Strong in Leadership & Supervisor & Presentation
· Team player
How to Apply
Contractor Account Manager
Schneider Electric Kenya seeks a Contractor Account
Manager.
This position is accountable for sales to
Contractors, Panel Builders and Consultants.
Key
Responsibilities:
·
Manage and develop the existing accounts, as
well as developing new business opportunities in these areas.
·
Selling the full Schneider Electric portfolio
of Products into a diverse customer base, such as Electrical Contractors,
Consultants and panel builders.
·
Building strong lasting relationships across
matrix organizations
·
Act as the focal point of contact for
Schneider Electric.
·
Set up a road map for his/her customers once
consultation has taken place and work with the decision makers to ensure the
whole process is managed and a commercial strategy is developed, implemented
and monitored.
Qualification
·
Undergraduate degree with 5- 7 years working
experience
·
A background in working with partners within
the power distribution industry
·
Sales background in electrical engineering
·
Excellent negotiation, communication, and
organizational skills.
·
His/her focus is to organize and setup his/her
work in order to reach the sales target given by his manager.
·
Good business acumen and a strong interest in
keeping up to date with construction projects within the region
·
Ability to build an environment and
relationship of trust and credibility with customers, understanding customer
needs and goal alignment, developing rapport with key contacts.
·
Ability to understand the customer needs and
to position their needs in the value chain and competitive environment (market
and competitors), in order to best promote Schneider Electric in the local
market.
·
Ability to evaluate customer potential and to
target customers (penetration, attractiveness, accessibility), in order to best
allocate resources, verify opportunities and build customer action/business
plan.
How to Apply
Enterprise & Systems Account Manager
Summary of Job: The ITD
Enterprise and Systems Account Manager is a quota carrying senior sales
position principally responsible for achieving the ITD Solutions and Large
Projects sales target by generating new sales and growing the company’s share
of this solutions portfolio through Enterprise accounts within the key market
segments – Telco, Financial Services Industry and Colo / Service Provider /
Cloud Giants.
The primary objective is to build and
establish strong and lasting relationships at executive level within these
specific segments and expand the reference into other segments to generate
incremental revenue.
The Enterprise & Systems Account Manager
is expected to uncover and close opportunities in the East Africa Region,
including Kenya, Ethiopia, Tanzania and Uganda
Responsibilities
Essential Functions:
·
Uncover and close Enterprise and Systems
opportunities within the East African market,
·
Establish and execute strategic plans for
Accounts by segment, allocating and ensuring achievement of revenue targets.
·
Maintain, Develop and leverage relationships
with CXO, IT and Facility management and other key decision makers or
influencers within targeted segments / accounts
·
Educate End User accounts on Data Center
trends and the full product portfolio of APC By Schneider Electric products and
push for the sale of total solutions.
·
Accurate forecasting and revenue generation
Secondary Functions:
·
Feedback information on competition to
increase our competitiveness
·
Leverage other team members in our
organization as well as channel partners and CE-firms to Surround-the-Customer
in our efforts to offer right solutions for the clients needs
·
Attending team conference calls
·
Work with regional engineering team in
creating integrated solutions that address complex problems with
Qualifications
·
Bachelor’s Degree Business/IT/Technical:
·
Experience with required education – 5 – 7
years of related experience within market segments & industry
·
Experience without required education – 8 – 10
years of related experience within market segments & industry
·
Solution-base selling experience
·
Networking – build and sustain an active
network of both customer and internal company contacts to understand business
processes and opportunities. Identify key decision makers, create and build
relationships.
·
Drive for Results – strong will to compete and
win and achieve in business environment.
·
Outstanding presentation skills required.
·
Must have demonstrated negotiation skills, be
a self-starter, and a strong closer. Understanding of large business
organizations and their buying cycles
How to Apply
Customer Satisfaction & Quality Coordinator
Job Purpose
·
Piloting areas, defining adequate procedures
for managing the Customer Critical issues, in order to assure maximizing
clients total satisfaction.
·
Developing, implementing and following up of
the improvements in the customer complaints management, survey, audit and ISO
processes within the country, Plans and communicates all aspects of CCMP
process improvement and quality, Leads and Sponsors quality initiatives as per
Schneider Quality policy to protect the customers & SE from the
consequences of the product malfunctions.
·
Responsible for the Quality Management
activities of Recall projects. Builds the project quality plan and executes
quality assurance and control activities to ensure that project are well
managed resulting in the solutions meeting (and exceeding) all specifications,
while maximizing the client’s total satisfaction.
Job
Accountabilities
·
Ensures understanding of customers’
requirements / strong sense to resolve customer problems
·
Appropriately balance global standards against
local needs and practices
·
Proactively puts in efforts to accomplish
aggressive goals & intervenes to remove obstacles
·
Manage the robustness of Customer Complaints
management processes deploying all related directives to reach the required level
of maturity as per corporate guidelines in order to eliminate unsatisfactory
performance and improve value for Customer
·
Establish procedures for maintaining high
levels of quality and customer satisfaction
·
Manage quality issues and their resolution along
its life cycle and implements corrective actions where necessary
·
Leading the Product Safety Alerts / Business
Risk issues handling ensuring implementation of Corrective and preventive
actions
·
Manage & maintain Recall projects actions
as source of enriching customer satisfaction to reach maximum Securing
installed base
·
Work collaboratively with Finance Business
Partners & Other partners to control & reduce Non-Quality Costs through
ensuring all methods / processes deliver the expected benefit to the bottom
line
·
Develop and maintain interfaces with the other
parts of the organization in order to ensure a consistency throughout the
organization and with other quality initiatives
·
Support efforts participating in root-cause
analysis and other problem solving activities in order to identify corrective
actions on process and/or product improvements
·
Stop and put an end to any process which would
endanger customer satisfaction or decrease internal performance on the basis of
factual measurements
·
Represent quality organisation in country
business reviews
·
Ensure the Overall performance for Quality,
and Customer Satisfaction in all areas within the country
·
Call and visit detractor customers turning
them into promoters within the country
·
Follow up on ISO audit certification
improvement points
·
Ensure a customer centric organization and act
as the customer advocate throughout the corporation
·
Act as the company ISO management
representative
Qualifications
·
University degree in an engineering profession
is preferable
·
5-7 years’ experience in Customer relation
management
·
Prior experience in electrical manufacturing
environment preferred
·
Ability to understand and plans for
cross-cultural viewpoints in workplace interactions
·
Ability to utilize company tools to achieve
the required tasks to improve work efficiency.
·
Ability to define / put in place medium and
long term action plans in order to increase customer satisfaction
·
Problem solving capacity.
·
Ability to make decisions based on facts where
effective and efficient
·
Ability to negotiate and come to an agreement
with the customer by managing communications through discussions and
compromise.
How to Apply
Send your CV to Morgan.Banda@schneider-electric.com with subject line: Customer Satisfaction &
Quality Coordinator.
Applications will be reviewed on rolling basis
and therefore candidates are advised to apply ASAP
Customers Projects Technical Leader
About the role
·
As Customer Project team member, act as single
point of contact for all technical topics, manage technical project team and
master technical risks.
·
Manage all technical aspects of a complex
solution (architecture, systems…) during project execution: design,
integration, testing, FAT, installation, commissioning, warranty…
·
Define and implement the adequate solution to
fulfil customer requirements in terms of technical performance, quality, costs
and time; in compliance with the contract.
·
Specify the technical Solution and lead the
technical coordination of all projects stakeholders: Customers, other Schneider
Electric entities, third parties, contractors…
·
As specialist in his Technical field, assist
Execution Center management in elaborating alternative/future solutions and
resolving key technical issues.
Scope and Environment: Large
project technical teams located in several sites / countries requiring
collaboration with concerned managements, countries, Business units, etc. …
International mobility and/or travels abroad
(to visit customers, partners, suppliers and/or site operations)
Key Duties and
Responsibilities
·
Perform and get customer approval on basic and
detailed design of integrated solutions. In line with the contract (technical,
time & performance requirements) and leveraging Schneider Electric
portfolio of products and systems, maximize project profitability and manage
technical risk.
·
Lead technical discussion and clarification
with the customer acting as key contact person for all technical related
topics. Under Project Manager leadership, perform regular technical status
reports and take part of meeting with the customer. Prepare and conduct Factory
Acceptance Tests (FAT) with the customer.
·
Master all technical aspects of the Project:
design, integration, testing, FAT, installation, commissioning, warranty.
Validate technical choices compliance with the design (based on Technical
Design Process). Manage stakeholders involved in the execution. Work in close
collaboration with PM & technical leaders for sub-parts.
·
Insure good project execution within allocated
budget. Identify and anticipate potential risks vs. agree budget. Identify and
implement technical optimization to save time and cost. Contribute to overall
Project risk analysis, assess technical risks and propose all necessary actions
to avoid, mitigate or reduce its impacts.
·
Identify any potential changes vs. the
contract or agreed design. Work closely with Project Manage to specify the
change and his implications including the quotation until getting the variation
order which will contribute to Project Margin Improvement.
·
Master from technical perspective all
technical parts of the delivery sub-contracted to external vendors in strong
coordination with purchasing team. Implement clear and meaningful scoping of
subpart of project scope to insure effective progress and completion monitoring
·
Manage the whole technical teams involved on
Project Execution. Agree with the PM and implement the technical part of the
project: schedule, organization of the technical team, manage related costs and
monitor the workload.
·
Alert on a possible non-technical feasibility
as soon as identified. Provide necessary reporting to the PM and management.
·
Manage the interface with the other
departments from technical perspective: R&D, COE, Quality, Process,
Customer Satisfaction, Safety, Environment …
·
Take part of Technical Leader Community of
Practice within his Execution Center, globally within Execution Center network
and BUs. Identify, formalize, share and promote lessons learned and best
practices. Act as role model and/or coach of junior TLs.
·
Support PM for project team full compliance
with Schneider-Electric processes, quality instructions, safety requirements
and governance principles.
·
Lead Project technical team to correct any
technical deviations or quality issues occurring during project execution
implementing quality process (G8D, …).
Qualifications
·
University Degree in Electrical Engineering is
a must
·
Master’s degree in engineering is a must
·
5 years leading technical projects or as
Solution Application Engineer for large and international Customer projects
·
5 years in his technical field of expertise
(ED, EA, ITB, ecoB, eHouse, …)
·
Proven ability to lead with agility functional
and remote technical team having different fields of expertise
·
Able to communicate in concise and synthetic manner
complex technical issues/topics
·
Able to take decisions in complex context
based on imperfect/missing conditions
·
Fluent in English
·
Another language will be valuable
How to Apply
Manufacturing Supervisor Engineering
About the role: Schneider Electric Kenya seeks a highly qualified
Manufacturing Supervisor to manage our low voltage switchboards assembly line.
The individual will be Responsible for management of assembly teams to meet customer needs in terms of cost, quality and lead time and to drive continuous improvement.
The individual will be Responsible for management of assembly teams to meet customer needs in terms of cost, quality and lead time and to drive continuous improvement.
The ideal candidate will be well-versed in all
health and safety regulations, staff management & evaluation and will also
have aptitude in undertaking administrative tasks such as reporting, budgeting
etc.
Key
Responsibilities:
·
Prepare and schedule Monthly & weekly
production plans
·
Ensure achievement of production schedules in
accordance with the objectives of cost, quality and lead time, through daily
supervision and job evaluation.
·
Execute assembly tasks in line with the
expected level of safety, quality, cost and time.
·
Adjust production schedule by undertaking load
versus resource balance while utilizing real time shop floor management systems
in line with customer priorities and variations in customer demand.
·
Enforce safety & health rules & 5S
throughout the manufacturing area and ensure Occupational Safety & Health
Administration standards and policies are complied with.
·
Animate daily Short Interval Meetings &
define daily action plan/targets with appropriate indicators and evaluation
·
Prepare daily & monthly production
reports.
·
Organize the training needs of teams and
manage the versatility in accordance with the target defined.
·
Coordinating with other functions of the
organization to ensure seamless flow of operations.
·
Contribute to the industrial processes
improvement and Participate at investment proposals definition to contribute to
continuous improvement
·
Responsible for standard management tasks that
includes employees’ performance, discipline, badging, development, engagement,
absence, e.t.c.
·
Ensure good employment relationship within the
team.
·
Participate in the Projects Kick Off and
projects review meetings.
Key Requirements:
·
Bachelor’s degree in Engineering-Electrical,
Mechanical or Mechtronics
·
At least 5 years’ experience in manufacturing
environment at supervisory level
·
Ability to interpret technical drawings,
layouts, Single line diagrams, specifications and schematics
·
Effective interpersonal, analytical and
communication skills
·
Able to work in a fast-paced environment and
multi-task effectively while delivering under pressure
·
Excellent organizational and prioritization
skills
·
Be able to work within approved budget,
develops and implement cost saving measures, and Conserve organizational
resources.
·
Self driven and proactive
·
Ability to use KPIs (Key Performance
Indicators) to monitor industrial performance
How to Apply
CLICK HERE to apply
online