IT Business Partner
Department: Information Technology
Responsibilities
Requirements
Responsibilities
Requirements
Competences
Department: Information Technology
Reports To: Manager, It Analysis and
Architecture
Job Purpose Statement
The IT Business Partner – Consumer is
responsible for applying business analysis tasks and techniques used to work as
a liaison among stakeholders in the Business Units in order to understand the
structure, policies and operations, and to recommend technical solutions that
enable the Business Units to achieve their goals.
This role is responsible for the
extent to which requirements meet stakeholder and business needs, and therefore
the role must be a trusted partner, confidant and a good ear for the wishes,
pains, plans, dreams and ambitions of stakeholders in the business units.
The role is also responsible for
being the bridge between Business Units and IT, with a focus on solutions for
the Consumer customer market. The role is critical in identifying the business
needs of end users and other stakeholders in the Business Units to analyze and
document the performance of business processes in order to recommend solutions
that make the processes more effective and efficient. At the core of the role
is planning, elicitation, analysis, documentation and assessment and validation
of requirements.
Working with the Manager, IT Analysis
and Architecture, the role is responsible for carrying out business analysis
tasks, including the identification and documentation of requirements to
achieve CBA’s business goals, needs and objectives.
Responsibilities
·
Analysis and Documentation of
Requirements: The role will be responsible for the analysis of Business
Requirements and documenting Technical Solution Descriptions from the Business
Requirements Documents (BRD) submitted by Business Analysts. Technical Solution
Descriptions will clearly define the requirements from a technical perspective,
document details of new system technical capabilities and/or how existing systems
will be modified to provide the desired technical capabilities. The role is
also responsible for questioning – to a point of technical clarity – the need
for the requests made in the BRD. (30%)
·
Requirements Planning: Development of
IT Work Packages which includes the work breakdown structure from the business
analysis process. The output of this process will provide input to the Project
Management task for purposes of assisting in scheduling the delivery of a
project. This role will therefore work with Project Managers to schedule the
delivery of the projects under the Consumer segment. (20%)
·
Requirements assessment and
validation: The role must test requirements (prior to implementation) to ensure
that they meet stakeholder objectives and are technically sound. In order to do
this, the role must develop the master test plan, which is developed to test
the requirements, and which may also be responsible for Technical Quality
Assurance once the final project deliverables are ready. (30%)
·
Management, Communication and Control
of Business Requirements: Using the Requirements Work Plan, the role shall
manage the business analysis process; the role shall also manage changes to
documents and requirements and the RWP; track status of tasks in the RWP;
communicate with stakeholders such as the project manager, business sponsor,
and others involved in the business analysis and project management process.
(20%)
Requirements
·
A Bachelor’s degree in Computer
Science, Information Technology or related field.
·
Advanced T24 technical and functional
knowledge
·
Minimum 5 years’ experience in IT
systems development within a large highly digitized organization designing,
implementing and managing mission critical systems, with at least 2 of those
years’ business analysis
·
Certification and experience
implementing best practice frameworks e.g. ITIL, PRINCE2, CBAP preferred
·
Basic knowledge in software
development with major languages Java, C++, C# and practical experience using
relation RDBMS e.g. Oracle and MS SQL etc.
·
Familiarity with complex systems
integrations using major SOA tools (Oracle WebLogic/ESB/SOA)
·
Familiarity with industry standard
formats and protocols (JMS, SOAP, XML/XPath/XQuery, REST and JSON)
·
Excellent analytical, problem solving
and reporting skills
·
A good knowledge of the systems and
processes within Financial Services industry
How to Apply
Properties & Facilities Manager
Department: Commercial Services
Reports To: Head, Commercial Services
Job Purpose Statement
The purpose of this role is to
provide an enabling physical environment for effective and efficient support to
the business units, increase in shareholder asset value, maximizing of returns
from company property assets and projection of good company image through
appropriate policies, systems and line management functions essential for
supporting the unit’s functions.
Responsibilities
·
Quality of property management
processes owned and leased properties and activities to ensure that the assets’
value is maintained and enhanced through application of best practices in the
industry – 30%
·
Enhancement of the company image
through creating enabling physical environment that is appealing, safe and
brand compliant so as to ensure maximum returns from the company or the company
affiliated firms’ properties – 10%
·
Quality management of lease
agreements and acquisition process for new properties. It also includes
acquisition and fit out of new sites/branches for the bank – 20%
·
Achievement of annual maintenance
plans for all premises within budgeted amounts and application of cost saving –
20%
·
Response to property maintenance
issues within agreed TAT – 10%
·
Compliance with relevant legislation
and standards – 5%
·
Promotion of health and safety in the
workplace – 5%
Requirements
·
BA (Land Economics) – Upper Second or
GPA 3.0.
·
Member of the Institution of
Surveyors of Kenya (Valuation and Estate Management Chapter)
·
5 years post-qualification experience
in a property management.
·
Project Management
·
Practical experience in use of
relevant MS Office applications.
Competences
·
Leadership qualities to supervise and
manage staff
·
Performance Management to optimise
own and team’s productivity
·
Legal knowledge on related property
management related statutes and property legislative statutes.
·
Understanding on development and
management of contracts including lease contracts and service level agreements.
·
Interpersonal skills to effectively
communicate with and manage customer expectations (internal and external), and
other stakeholders who impact performance.
·
Knowledge and experience in modern
property management practices to effectively manage and supervise staff and
suppliers to support business performance.
·
Understanding of the safety and
health regulations and applications at the work place
·
Knowledge and effective application
of all relevant banking policies, processes, procedures and guidelines to
consistently achieve required compliance standards or benchmarks.
·
Self-empowerment to enable
development of open communication, teamwork and trust that are needed to
support performance and customer-service oriented culture.
How to Apply