Business Analyst
Region: Nairobi
He/She will also be responsible for analyzing and reporting
relevant departmental performance measurements for decision making across the
department on tactical and operational levels (Business KPIs, Objectives and
Business Intelligence).
Responsibilities
Qualifications
Key Duties and Responsibilities
Academic / Professional Qualifications
Responsibilities
Qualifications
Region: Nairobi
Band: 3
Reporting to: Head / Operations &
Business Intelligence
Division: Carrier Services
Role Purpose: This position is responsible
for managing efficient and effective end to end implementation of voice price
lists, voice traffic routing, billing (both voice and data) and service quality
management in accordance with the set standards and processes.
Responsibilities
·
Coordinate and monitor billing tasks from sales, service
delivery and IT teams.
·
Prepare accurate and timely billing schedules and invoices for
voice and data services(Hubbing, Transit, Kenya Terminating, Backbone, Cross
connections, IRU,VSAT, Collocation ,and other services)
·
Develop, deploy and Manage Supplier inventory system for
capacity and collocation service providers.
·
Ensure seamless engagement with relevant stakeholders.
·
Provide a support service for the execution and management of
sales orders and billing for the department.
·
Identify and implement optimization opportunities for processes
and procedures across the department to optimize cost and support efficiency.
Qualifications
·
Bachelor’s Degree in Telecommunication Engineering, BBIT,
Business Management or a related field from a recognized Institution.
·
Skills in Databases (Oracle/MYSQL) and UNIX scripting.
·
Skills web programming
·
Good knowledge of telecom industry with preferably good
understanding of Interconnect, roaming and billing.
·
2- 5 years’ experience in Business Intelligence, Project
management and Process Optimization.
·
Good experience in project management
Professional Skills
·
Team player
·
Customer oriented
·
Ability to work in transversal organization to deliver results
to the team
·
Excellent analytical and specification skills
·
Result oriented
·
Excellent organization skills with strong attention to detail
·
Self-motivated with initiative and autonomy.
·
Advanced knowledge in working with excel
·
Knowledgeable in telecommunication industry
This position is open to Kenyan citizens only.
Senior Core Network Engineer
Region: Nairobi, Kenya
Reporting to: Manager – Core Network Planning
Band: 3
Department: Technology Division
The incumbent will be responsible for Planning, Design and
engineering of Circuit and Packet Switched Core Telecommunication Networks. The
resultant is a performing core network
Key Duties and Responsibilities
·
Responsible for design and capacity planning for the GSM Circuit
Switched Core Network nodes including but not limited to MSC, HLR/HSS,MGW, STP
(SPS) and PoI
·
Evaluation of new and existing hardware, planning & design for
new solutions, implementation & integration of new hardware/software,
project management, and optimization of the CS-Core network.
·
Translate marketing inputs into core network architecture and
design for mobile circuit switched service
·
Resolve faults related to design on all equipment under CS-Core
network domain.
·
Configure data for new systems with vendors and create work
instructions for existing systems.
·
Provide recommendation reports to identify opportunities for
improvement and optimization of existing CS- Core services.
·
Manage all software and hardware configuration for the CS-Core
nodes.
·
Set relevant KPIs for the CS-core network and ensure the same
are met.
·
Build internal and external relationships with key customers and
suppliers to deliver continuous quality solutions to the business.
Application for Work Orders for network changes/integration and ensure that they are followed by the implementation teams
Application for Work Orders for network changes/integration and ensure that they are followed by the implementation teams
Academic / Professional Qualifications
·
Relevant University Degree in Telecommunication or Computer
Engineering or any-related technical degree from a recognized institution
·
At least 3 years’ experience in a Telcom environment dealing
with Circuit Switch Core Network and signalling systems.
Professional Knowledge
·
Circuit switching design
·
GSM mobile network & IP&VOIP
·
Traffic engineering
·
Proficiency in Microsoft word, Visio, excel and PowerPoint
Professional Skills:
·
Autonomy in a multicultural and multifunctional environment,
ability to liaise with other entities and departments inside Telkom Kenya and
outside Telkom Kenya
·
Proactive and dynamic.
·
Ability to work under pressure.
·
Efficient and results oriented
·
Self-motivated person able to work under minimum supervision
·
Excellent Organization and communication skills
·
Proven Leadership Skills
IT Specialist – Database Administration
Region: Nairobi, Kenya
Reporting to: Technology Manager – IT
Systems Support
Band: 3
Department: Technology Division
Role Purpose: Under the direction of
Technology Manager – IT Systems Support, the Database Administrator is
responsible for capacity planning, installation, configuration, database
design, migration, performance monitoring, security, troubleshooting, as well
as backup and data recovery.
Responsibilities
·
Installing and upgrading the enterprise databases (Oracle,
MySQl, MS-SQL) and application tools
·
Allocating system storage and planning future storage
requirements for the database system and servers
·
Creating primary database storage structures after application
developers have designed an application
·
Creating primary objects (tables, views, indexes) once
application developers have designed an application
·
Modifying the database structure, as necessary, from information
given by application developers
·
Ensuring compliance with Oracle and MSSQL license agreement
·
Controlling and monitoring user access to the database
·
Monitoring and optimizing the performance of the database
·
Maintaining archived data on tape or EMC Data Domain Backup
system
·
Work as part of a team and provide 7×24 support when required
·
Patch Management and Version Control
·
Provisioning storage to servers
·
Check performance of some key, custom, long running reports and
processes.
·
Check some key Oracle statistics like buffer hits, dictionary
hits, sorts to memory/disk.
Qualifications
·
Relevant Bachelor’s degree in BBIT, Information Technology,
Engineering or any-related technical degree from a recognized institution
·
2-6 years relevant experience in a similar position
·
Knowledge of the telecommunications industry will be an added
advantage
·
Networking skills to form collaborative partnerships
Procedures
·
Database Administration
·
Backup and recovery
Professional Skills:
·
Good analytical skills
·
Strong interpersonal skills
·
IT-skills
·
The ability to plan and prioritise own and team’s work
·
Calmness under pressure
·
Continual Improvement
·
Depth/Breadth of expertise
·
Self-motivated
This position is open to Kenyan citizens only.
How to Apply
If you are up to the challenge & fit the required profile,
please apply highlighting how your qualifications, experience and career
aspirations match the requirements for this position.
Application should be sent by latest 23th February 2018, please
provide an updated Curriculum Vitae (CV) including details of your current
telephone contacts and names of three referees.
Apply through recruitment@telkom.co.ke and
ensure the job title is quoted on the subject field.
Only shortlisted candidates will be contacted.
Telkom is an equal opportunity employer