Check your search results here

Customer Service Executive Job in Kenya

Customer Service Executive

Yandex Enterprises Limited is a firm dealing with sales and marketing of construction and building materials.


·         Act as the first point of contact to clients, suppliers, subcontractors, government and any other third parties

·         Registering customer complaints, and liaising with the right person in the organisation to address and resolve the complaints.
·         Assist in organising customer events, sending invites, distribution of gifts.
·         Communicating with customers via emails and other social media platforms on new products and services.
·         Updating the company products and information on their social media pages
·         Make customer follow ups and providing feedback to the management
·         Liaising with the production department on customers’ orders
·         Conducting customer surveys and administering after sales services to the customer
·         Formulating and reviewing documents such as proposals, letters, and quotations for customers.
·         Coming up and maintaining an efficient filling system
·         Generating periodic progress reports
·         Offer support to the sales and projects department so as to achieve set targets


·         Degree/Diploma in Customer Service, or related field
·         Must have prior experience working in a busy construction company
·         Must have excellent IT Skills
·         Excellent communications skills both verbal & written.
·         Must be versatile, energetic and proactive
How to Apply
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject to

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here