National Bank of Kenya
Position Title: Dealer
He/ she will be required to ensure
efficient and effective service delivery of the full range of related treasury
products and contribute to forex income for the Bank.
Position Title: Dealer
Job Ref No. HR/018/18
Available Positions: Two (2)
Division: Corporate Banking Division
Reporting to: Head Treasury
Position Scope: The job holder will be responsible for supporting the Retail and
Amanah Banking Divisions.
The objective for the role is to
increase the share of Forex income to the Bank by motivating new business and
yielding value out of existing client relationships for sustainability.
Key responsibilities:
·
Support the Retail and Amanah
Divisions in implementing of the treasury strategy by covering all treasury
products and specified customer segments.
·
Identify, target and market to new
and existing customers with the aim of growing the Bank’s portfolio and meeting
customers’ need.
·
Actively support product development
aimed at meeting the growing demands of the Retail and Amanah Divisions’ forex
clients.
·
Market the various treasury products
and provide innovative solutions to existing and potential customers with a
view to increase the wallet share(e.g. spot, forwards, swaps)
·
Carry out research and market
intelligence on new trends and competitor activities on behalf of the business
units supported and treasury department for insightful advisory.
·
Actively manage individual call
sheets, consistently updating/ reviewing the same regularly with a view to
maximise returns and conversion of customers to long term relationships.
·
Efficiently and effectively serve
clients by prompt pricing, quality input on market trends and regular and
proactive contact.
·
Prepare and share business
performance reports for existing relationships with a view to advice on
achievement of objectives and monitor completeness of revenue collection.
·
Prepare and share Informative and
objective Market Briefs to customers.
Marketing Support
·
Support consumer promotions for
Treasury related products for Businesses units supported.
·
Participate and provide support on
the competitive analysis on tariffs for the Bank’s forex products for the
Business units supported.
·
Follow up on client visits to monitor
and close leads generate from marketing events.
Skills & Experience:
·
A University degree in Economics or
business related field
·
A master’s degree in a business or
related field will be an added advantage
·
CI Dealing Certification
·
Treasury related professional
qualification
·
Experience in foreign exchange
trading
·
Experience in risk managing of
portfolios
·
Experience of both trading FX and
money markets
·
Business Acumen, Consultative and
Decisive
·
Research Knowledge
·
Financial and Business Analysis
Skills
·
Relationship Management
·
Excellent verbal and written
communication and negotiation skills
·
Strong numerical skills and an
ability to solve problem
Position
Title: Relationship Manager, Corporate
& Private Sector
Job Ref No. HR/019/2018
Available
Positions: One (1)
Division: Corporate Banking Division
Reporting to: Head, Corporate & Private Sector
Position
Scope: The Job holder will be required to
onboard new Corporate Banking clients , manage his/her corporate portfolio to
ensure revenue returns while managing costs and ensuring the customer’s needs
are satisfied through various financial solutions.
Key
Responsibilities:
·
Grow the Bank’s revenues from both
new and existing clients by enhancing transactional, trade and foreign exchange
volumes., while managing costs to enhance profitability
·
Identify potential new business
opportunities and consistently generate innovative ideas for implementing new
business opportunities to open corporate accounts and grow the liability book.
·
Develop an intimate understanding of
the clients’ industry and business by analysing their management practices,
judgement of various influential decision makers, market conditions affecting
the long term viability of the business and industry sector, and effectively
use this knowledge to continually cross sell the bank’s products to ensure
maximization of the customer wallet share.
·
Carry out and document regular client
visits
·
Work closely with the Head of
Corporate Credit, Credit Managers and Analysts to initiate business deal
proposals for new facilities or facility modifications that require assessment
of credit, and provide insightful information regarding business strength and
vulnerabilities.
·
Proactively identify potential
problem accounts and formulate appropriate mitigating strategies.
·
Act as single point of accountability
for corporate clients and consistently deliver high quality service to all
internal & external customers, while maintaining confidentially of customer
information at all times.
·
Coach the associate relationship
manager/credit analyst in all aspects of the role and ensure open team
communication
·
Ensure 100% compliance to KYC and AML
policies and account opening procedures.
·
Stay updated on the security controls
in place to protect the branch against criminal and fraudulent activities and
unnecessary risk and exposure.
Skills &
Experience:
·
Bachelor’s degree in a business
related field
·
3 -5 years experience in relationship
management or related relevant experience
·
Banking experience, preferably within
Corporate or Commercial Banking.
·
Experience in a sales /customer
service environment will be an added advantage
·
Strong negotiation, persuasion &
presentation skills
·
Good interpersonal &
communication skills (oral & written)
·
Customer oriented & team player
·
Demonstrate high integrity and
ethical standards
Position
Title: Manager, Trade Operations
Job Ref No.HR/010/18
Available
Positions: One (1)
Division: Operations
Reporting to: Head- Cash and Corporate Operations
Position
Scope:The Job holder will be responsible
for providing leadership, management and governance for the Trade Operations
department.
He/ she will offer support to
Corporate and Institutional Banking and Retail Banking Divisions of the Bank
with regard to Trade Operations.
Key
Responsibilities:
·
Manage the Trade operations
department and provide leadership support for the day to day activities for the
team. He / she will ensure accurate and timely execution of all transactions
throughout their transaction’s life cycle.
·
Manage the settlement process and
related risks, transaction processing over appropriate systems, related
accounting entries processing, reporting and communication to third parties.
·
Manage reconciliation activities for
all products and services offered under Trade Finance Operations in the Bank
considering their SLAs.
·
Lead and develop the trade operations
team to ensure efficient operations in strict compliance with the various local
and international laws, market set standards and Bank’s risk standards while
ensuring continuous improvements on resource management.
·
Effective risk management to protect
the Clients’ and Bank’s interests during the day to day operations.
·
Provide guidance for periodic
self-assessment checks on key controls in the department to assess the proper
functioning and adequacy of controls.
·
Provide management of Business
Continuity Plans / Disaster Recovery Plans’ process and documentations
recommended by the CBK Prudential guidelines, Bank’s policies and best
practice.
·
Monitor stability of system- issues
within the department and coordinate for closure of issues raised.
·
Ensure SLA adherence, monitoring
& breaches reporting are being upheld in line with the set controls.
·
Oversee Claims investigations and
management and any incurred bills processing to vendors for Trade related
transactions.
·
Comply with all Bank’s set policies,
procedures & guidelines as well as other regulations and standards and
report all suspicious activities.
·
Liaise with the Manager – Operational
Risk in developing and updating of procedures, controls and monitoring plans
for Operational Risk management
·
Management of complaints and
communication of action plans to relevant stakeholders
Skills &
Experience:
·
A degree in a Business/technical
related field from a recognised university
·
Professional qualifications in CPA,
ACCA and or Trade Finance
·
Experience in Trade Operations
·
Banking & Finance certification
will be an added advantage
·
Eight (8) years working experience in
Bank operations, three of which must be at supervisory level within a busy
Trade Finance Operations environment.
·
Knowledge of International Business
practices and understanding of the rules that govern International Trade ( ICC
rules)
·
Understanding of Operational Risk
Management
·
Leadership and Management skills
·
Independent and Self-motivated
individual
·
Excellent presentation skills
·
Operational Excellence
·
Excellent interpersonal,
communication and negotiation skills
·
Knowledge of the bank’s products,
services and policies
·
Excellent Customer Experience skills
·
Analytical thinking, Decisive and
keen to details
Position
Title: Regional Branch Business Manager –
Eastern Region
Job Ref No. HR/015/18
Division: Retail Banking
Reporting to: Director Retail Banking
Position
Scope: The successful candidate will be
responsible for championing the transformation of branches and providing
powerful strategic regional branch leadership, deliver exceptional business
growth through optimization of existing branch business channels and
development of new business opportunities for all bank products to include;
Personal Banking, SEBs, Business Banking, Institutional banking, Commercial
Banking and Corporate, Islamic banking, Premium Banking, Diaspora segments and
Banca Assurance.
Key
responsibilities
·
Formulate and drive business
strategies for the region.
·
Assume ownership on branch strategic
initiatives and plans that will be aligned to NBK Bank products and that will
focus on increasing effectiveness in the controls and customer service.
·
Contribute to and take a practical
role in the strategic direction of Regional Branch Business ensuring that the
Bank’s objectives as relates to the Region in particular and Retail Banking in
general are met.
·
Develop initiatives aimed at cost
minimization within the branches and that are geared towards increasing
customer convenience and service standards.
·
Ensure new revenue generation through
opening up the markets for business opportunities for all NBK products and
services.
·
Channel performance reviews and
branch business performance analysis reports to the respective business heads.
·
Take leadership in driving new
product introductions and commercialization in the region.
·
Responsible for identification,
effective set up and commercialization of new branch channels
·
Forecast, plan, implement and monitor
all regional sales, cost and expenditure activities within set budget and
proactively and promptly device remedial actions to minimize the variances
between the budget and actual performance.
·
Co-ordinate all regional activities,
CSR and other bank wide programs.
·
Ensure that all processes for product
and transactions management, incident management, problem management, change
management, customer service management and operational risk management are
drawn up ,updated in a timely manner and adhered to
·
Monitor branch TAT observance and
customer service standards to achieve operational efficiencies
·
Ensure credit risk management for
different branch portfolios is maintained and NPA book is maintained at
acceptable levels
·
Coach & mentor the team while
adopting best practices in people and performance management in line with laid
down HR policies and procedures, with the aim of developing a high performing
team.
·
Establish a management and
communications structure with respective branches in the area / region to
manage transformation, operational actions and execute all branch business
deliverables
·
Ensure superior customer offering in
the region
·
Ensure optimum utilisation of Bank’s
resources in the region.
·
Effective management of risks in the
region as per the laid down guidelines and procedures
Skills &
Experience:
·
Bachelor’s degree in a business
related field
·
Master degree in a business related
field will be preferred
·
Ten (10) Years experience in Banking
of which five (5) years should be at Branch Management level or a senior
Corporate relationship management level
·
Demonstrated experience at management
level on product development
·
Sound knowledge of Banking laws &
regulations
·
Proficient in computer applications
·
Strategic thinker with good
commercial acumen and ability to identify economic opportunities in changing
environment and capitalize on them.
·
Conversant with current trends in
consumer banking with a strong commercial orientation
·
Excellent leadership, interpersonal
& team management skills.
·
Project Management skills
·
Excellent analytical & report
writing skills
·
Customer focused – striking a solid
balance between external and internal customer orientation
·
Business Acumen
·
Ability to drive the Brand image in
the region
·
Oversee customer service within the
region
How to Apply:
If you believe you meet the criteria
given above, please submit your application with a detailed CV addressed to the
Director Human Resources, stating your current position, current gross salary,
e-mail address and telephone contacts quoting the job title/reference in the
subject field to: Recruitment@nationalbank.co.ke by 28th February 2018.
Applications received after the set
deadline will not be considered and only shortlisted candidates will be
contacted for the next stage/s of the process.
National Bank of Kenya is an Equal
Opportunity Employer.
Canvassing will lead to automatic
disqualification.