Supervisor
Salary Scale: 17,000-25,000 KSH
Reporting to the General Manager
Responsibilities
·
Schedule and manage all activities
for restaurant staff according to guidelines and ensure proper uniform of staff
at all times and provide assist to all guest and administer all requirements
for meals.
·
Maintain all restaurant equipment’s
and records and ensure compliance to all standards and perform work according
to hotel policies and procedures.
·
Supervise all kitchen and dining room
activities and ensure optimal quality of all production and coordinate with
guests to maintain optimal level of customer satisfaction and analyze all
customer requirements and provide efficient response.
·
Collaborate with manager to review
all employee performance and provide training to increase all performance and
monitor all guest requests efficiently to achieve all customer objectives and
maintain knowledge on all liquor regulations.
·
Manage all storage supplies and
assign staff in all requisition activities and evaluate all daily specials.
·
Oversee all work in shift and restock
all supplies at end of shift and perform regular inspections on all equipment
and recommend required repairs.
·
Observing, receiving, and otherwise
obtaining information from all relevant sources.
·
Providing guidance and direction to
subordinates, including setting performance standards and monitoring
performance.
·
Analyzing information and evaluating
results to choose the best solution and solve problems
·
Identifying information by
categorizing, estimating, recognizing differences or similarities, and detecting
changes in circumstances or events
·
Identifying the educational needs of
others, developing formal educational or training programs or classes, and
teaching or instructing others
·
Getting members of a group to work
together to accomplish tasks.
·
Identifying the developmental needs
of others and coaching, mentoring, or otherwise helping others to improve their
knowledge or skills
·
Performing for people or dealing
directly with the public. This includes serving customers in restaurants and
stores, and receiving clients or guests.
·
Developing specific goals and plans
to prioritize, organize, and accomplish your work.
·
Using relevant information and
individual judgment to determine whether events or processes comply with laws,
regulations, or standards.
·
Monitoring and reviewing information
from materials, events, or the environment, to detect or assess problems.
·
Encouraging and building mutual
trust, respect, and cooperation among team members.
Qualifications
·
High school diploma required;
Bachelor’s/Diploma in Business Administration or Hospitality preferred
·
Significant work experience in the
hospitality industry and in management
·
Front and back of house experience is
a plus
·
Strong working knowledge of food and
beverage service
·
Ability to use restaurant management
software(P.O.S)
·
Strong leadership and management
skills
·
Decisive and critical thinker
How to Apply
If you feel you fit in the above
role, please send your CV quoting the expected salary and the Job title as the
email subject to jnjoroge@charliesbistrokenya.com
