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Front Office Admin Job in Kenya – NGO

Our Client in the NGO sector is sourcing for a Front Office Admin who will provide efficient receptionist services for the Secretariat and also provides administration services from the front desk.
Reports to: HR Assistant
Duration: 3 year term
Key Responsibilities


Administrative Support
·                     Handling incoming and outgoing telephone calls and deliveries.
·                     Assists staff in using telephones by setting up passwords and voice mail.
·                     Receiving visitors at front desk and directs them as appropriate.
·                     Assists in typing of correspondence for various staff including visa letters and other letters as may be requested
·                     Assisting in the recruitment process such as preparing interview schedules and calling candidates.
·                     Delivery, receipt and distribution of mail from courier services.
·                     Translations—English/French for French speaking callers and visitors
·                     Assisting in preparation of documentation for various meetings as requested.
·                     Supporting institutional events and HR& administration driven initiatives. Staff parties, staff engagement activities etc
Secondary responsibility: Undertake any other duties as may be directed by the HR Unit and other departments within the organization.
Key Qualifications and Experience
·                     Bachelors Degree in Business Administration or equivalent
·                     Diploma of proficiency in French an advantage
·                     At least 2 years relevant experience
Key Skills & Competencies
·                     Excellent communication and interpersonal skills
·                     Mature candidate.
·                     Excellent customer service skills and telephone etiquette
·                     Familiarity in modern office communications systems
·                     Good team player
·                     Well organized
·                     Proficiency in standard office computer applications and databases such as; MS Office Word, Excel, PowerPoint and Internet
·                     Ability to work in French as well as English
The ideal candidate should have strong Administration skills and the ability to multitask. 

Additionally their French skills should be Basic/Intermediate level.

Main Internal Contacts
·                     HR & Administration Manager
·                     Office Assistant/Driver
·                     All staff
Main External Contacts
·                     Visitors to the Secretariat
·                     Callers – local and international
·                     Suppliers/vendors

Applicants who meet the requirements stated above should send their applications and detailed CVs with a day - time telephone number to the email address:  with Front Office Admin on the Subject line.

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