Teller & Customer Service
Caritas Microfinance Bank is the
fastest growing Micro Finance Bank in Kenya whose vision is ‘The Household Bank
that Adds Value to All’. As part of our expansion strategy, we are seeking
competent and qualified staff to fill the following position:
Responsibilities
·
Maintain cash limit for the branch
and individual cashier.
·
Ensure daily reconciliation of cash
book and banking system.
·
Ensure daily reports are actioned as
per schedule of reports
·
Ensure reporting to Operations
Supervisor in cash limits, evaluation repatriation daily.
·
Ensure cash security is adhered to
and that the cash repatriation is adequately insured.
·
Responding promptly to customer
enquiries.
·
Handling customer complaints and
escalating where necessary.
·
Obtaining and evaluating all relevant
customer information to match to products and services.
·
Guiding customers in the account
opening process.
·
Providing feedback to improve the
efficiency of the customer service process
·
Ensure key rotations are done without
compromise
·
Ensure offsite storage for duplicate
storage room keys
·
Any other duty as assigned
Qualifications
·
A minimum of 3 years’ experience in a
deposit taking environment will be required.
·
Diploma in Micro-finance or
Co-operative Management, or relevant qualifications in Business
How to Apply
Interested candidates who meet the
criteria above are encouraged to send their application letters and detailed
CVs to:
Email: recruitment@caritas-mfb.co.ke
Kindly indicate the position title on
the subject line when applying
Closing date for application 10th November
2017
Only shortlisted candidates will be
contacted.
