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Safaricom Jobs in Nairobi, Kenya

Digital Manager
We are pleased to announce the following vacancy in the ITPD Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
Reporting to the HOD- IT Planning and Delivery, the position holder Play the lead part in ensuring the success of a Digital Transformation; helping the company to become the leading digital company.


·         Lead highly-effective teams, delivering highly available and reliable software for large, critical, and complex systems.
·         Embrace a culture of innovation and efficiency in the team
·         Recognize team low and high performers and work on coaching them
·         Ensure the team is fit for the future when it comes to technology evolution
·         Successfully manage digital channels including portals, mobile apps and e-commerce platform
·         Capable of running an agile delivery projects with multiple sprints
·         Lead DevOps teams to delivery Safaricom digital strategy


·         7+ years of experience in Software Development Management leading complex technology projects in a fast-paced environment
·         BS or MS degree in Computer Science or MBA
·         A business and tech-savvy, analytical manager with a verifiable track record of managing and delivering enterprise projects on time and within budget.
Critical Competencies for Success
·         Experience in delivering internet products especially large-scale ecommerce, finance, or related online consumer services
·         Experience in developing and managing portals, mobile apps, chat pots and social media integration
·         Experience in e-commerce magento platforms is a plus
·         Experience in machine learning is a plus
·         Experience in successfully delivering projects using agile and DevOps methodologies
·         Experience in CI/CD including automated testing and deployments
How to Apply
If you meet the above qualifications, apply here

Software Quality Assurance Lead
We are pleased to announce the following vacancy opportunity in the IT planning and Delivery Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
Reporting to the Senior Manager – Quality Assurance the role holder will develop software quality best practises and testing frameworks for all safaricom products and lead programs to increase the quality of delivery and ensure zero customer impact on delivered products.
The role holder will build and procure testing tools and lead a testing automation program to create efficiency in the testing and support agile development lifecycles.


·         Ensure all aspects of quality including functionality, performance, accessibility and quality
·         Define test plans, test suited, test cases as well as utilize automated tools to optimize STLC for all Safaricom Products and Services.
·         Develop test automation roadmap and execute it
·         Build an end to end functional test environment for all IT Platforms
·         Integrate with all existing infrastructure to establish a continuous build and test cycle.
·         Responsible for leading the testing team on building, running and reporting on test cases.
·         Define the project testing strategy
·         Provide hands on support to perform testing activities and validate quality of releases
·         Develop and administer QA schedules and monitor performance against the schedules
·         Develop Technical and QA best practices and ensure adherence to them

·         Define defect tracking processes and tools
·         Coach mentor and motivate other QA team members
·         Identify risks,suggest and negotiate mitigation to the risks.


·         Bachelor of Science Computer Science, Computer Engineering, Software development or related course
·         5 years + experience in software analysis design or development in a busy IT environment
·         Experience in at least one scripting language
·         Experience working in a agile(SRCUM) and test driven development environment
·         Experience developing test strategies, test plans and test cases
·         Shows creativity and initiative to improve product test coverage and effectiveness
·         Excellent Analysis, problem solving and time management skills
·         Strong risk identification and mitigation planning skills
·         Strong team leadership skills
·         Experience of performance and other non-functional testing
·         Knowledge of automated testing frameworks
·         System architecture experience and/or knowledge
·         Experience of Acceptance Test Driven Development
·         Linux Experience and/or knowledge
·         Agile Certification/Knowledge
·         ISTQB Foundation certification is a plus
How to Apply
If you meet the above qualification, apply here

Resource & Planning Senior Officer
We are pleased to announce the following vacancy in the IT Planning & Delivery Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Senior Manager – Analytics & Service Development, the position holder will be tasked with:
·         Planning and tracking IT Planning And Delivery resources and projects.
·         Planning and tracking IT Planning And Delivery CAPEX budget.


·         Develop the resource management plan by identifying resource requirements and obtaining commitments from internal, external, and procured sources to complete all project activities.
·         Refine project time estimates in order to determine and define project baseline, schedule.
·         Develop a formal and comprehensive resourcing dashboard showing project progress against resource utilization.
·         Manage project progress by ensuring that activities are executed as planned in order to achieve Quality and Deliver on Time.
·         Release project resources by following appropriate organizational procedures in order to optimize resource utilization.
·         Planning the department CAPEX budget through the whole process from initial planning , receiving the money, to raising POs
·         Sharing monthly reports on CAPEX budget utilization


·         Bachelor in Management, Computer Science or Project Management.
·         Certificate in project planning/project management expertise or PRINCE 2 or PMP.
·         3 years’ experience as an IT analyst in a busy IT environment
·         Planning and organization.
·         Experience as a projects team member in a large project preferably an IT project.
·         A good understanding of managing projects in a changing business environment.
·         Experience in providing administrative and project support.
Additional Details
Safaricom is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified Kenyan applicants will receive consideration for employment without regard to race, color, religion, gender, tribal origin, disability or age.
As much as we welcome all applications, we will go an extra step to create a team that is representative of Kenya’s rich and diverse cultures.
How to Apply
If you meet the above qualification, apply here 

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