Control Room Manager
Join the family as a Control Room
Manager at Securex Agencies Limited that offers exceptional work environment
with opportunities to advance and learn.
We are seeking to recruit focused and
results driven individual who will manage the control room for effective alarm
monitoring and appropriate communication.
Responsibilities
·
To ensure proper monitoring of
security alarm receiver, interpretation of zones and dispatch the appropriate
backup vehicles.
·
Ensure proper liaison with the backup
Crew commanders and the relevant reports are communicated to the client and
other stakeholders.
·
Ensure proper allocation of duties
for the controllers.
·
To monitor the location of backup on
an hourly basis.
·
Ensure appropriate proper recording
alarm activations, dispatch timings.
·
Ensure proper recording of incident
report in the relevant Occurrence Books.
·
To liaise with the police and other
service providers in case of an incident or emergency.
·
To monitor the daily attendance of
the backup crew and maintain proper call up records.
·
To report any incidents to the senior
management immediately.
·
To report any indiscipline of the
backup crew.
·
To liaise with Zone Managers with
regards to deployment of crews.
·
To keep the Zone Managers informed of
all incidents and alarm activations occurring during a tour of duty
Qualifications
·
Bachelor’s degree in a Business
Related course
·
3 years’ experience in a control room
setup
·
Aggressive and self-driven and able
to work under minimal supervision
·
Proven decision making and problem
solving capabilities
·
Team leader/player
·
Able to work under pressure and meet
strict deadlines
·
Organized , able to prioritize
·
Result oriented
Sales Executives
Securex Agencies Ltd is a Security
Company dealing in Security Products like CCTV, Access Control, Fire alarms,
Fire suppression, manned guarding etc. We are looking for highly motivated,
ambitious, and self-driven individuals to fill the sales executive positions.
The Sales Executive will be expected
to serve customers by selling our services, meeting customer needs, and driving
business growth in the assigned territory/market segment.
Responsibilities
·
To source for new guarding and
electronic systems clients as per the monthly targets.
·
To source for extra business from
existing clients as per the monthly targets.
·
To conduct security surveys for new
and existing clients and prepare and deliver to the client the survey reports
within the stipulated timeframe.
·
To prepare appropriate quotations and
deliver to the clients with stipulated timeframe.
·
To follow-up on all quotations and
given and submit weekly reports.
·
Communicate to concerned departments
of confirmed/ongoing jobs within reasonable timeframe.
·
Analyze business proposal responses
and prepare weekly reports.
·
Ensure that service contracts are
signed before commencement of the service.
·
Collection of all relevant fees from
the client as per the contract terms.
·
Maintains relationships with clients
by providing support, information, and guidance; researching and recommending
new opportunities; recommending profit and service improvements.
·
Carry out regular visits to clients
to monitor Customer Satisfaction.
·
Undertake customer opinion surveys in
respect to sales.
·
Organize sales exhibitions and
promotions.
·
Identifies product improvements or
new products by remaining current on industry trends, market activities, and
competitors.
·
Corporate success factors:
·
Deliver quality service, every day,
every time
·
Leading provider of innovative
technology based security solutions
·
Adherence to a robust revenue
collection policy
·
Continuous improvement of processes,
procedures and service delivery
·
Value adding talent management and
succession planning model
·
Lead to response time within 4 Hours
working
·
Increase the opportunity to win ratio
·
Increase each product performance
·
Increase profit
Qualifications
·
Minimum of three (3) years of related
experience or training in Service sector
·
Working knowledge of the Security
System Industry
·
A university degree in Sales and
marketing or business studies is preferred
·
Aptitude in delivering attractive
presentations
·
Problem-solving and analytical skills
to interpret sales performance and market trend information.
·
Proven ability to motivate and lead
the sales team. Experience in developing marketing and sales strategies.
·
Excellent oral and written
communication skills, plus a good working knowledge of Microsoft Office Suite
is required.
·
Thorough understanding of marketing
and negotiating techniques
·
Self-motivated with a results-driven
approach
How to Apply
If you meet the following
qualifications, kindly send your CV to careers@securex.co.ke with
the subject line as “Sales Executive Nrb” by 15th November 2017.
