Mhasibu Sacco
Job Vacancy: Customer
Care Assistant
We are a leading Sacco with an indisputable
record of performance and with a rapidly growing countrywide membership
comprising mainly of professionals.
The Sacco is seeking to recruit a suitable
self-driven, result oriented and highly qualified individual.
·
Register
new members for the Society;
·
Open
accounts for new members;
·
Acknowledging
cheques and deposit slips and receipting,
·
Responding
to customers’ questions and complaints;
·
Assisting
customers in filling Society forms;
·
Ensuring
the reception is neat;
·
Promoting,
Marketing and selling of the Society products and services;
·
Picking
and responding to calls or transferring calls to the respective department;
·
Updating
members’ information in the system;
·
Registering
members for mobile banking services; and
·
Any
other lawful duties as may be assigned from time to time.
Minimum Academic and professional
Qualifications required
Appointment to the position will be made
from persons who:
·
Minimum
K.C.S.E, C Plain,
·
A
Diploma in business related field, a Degree from a recognised university will
be an added advantage;
or
·
Has
satisfactorily served in the grade of sales executive / Direct sales officer or
comparable position with similar responsibilities in the Society or in like
organisations for a minimum of one (2) years
·
2
years relevant experience.
·
Qualification
in Public Relations is an added advantage,
Attributes / Skills
·
Good
knowledge of the market and the Society’s products and services
·
Self-confidence
and Motivated
·
Excellent
communication skills- strong written & oral skills
·
Ability
to take right decisions quickly
·
Good
people, interpersonal and networking skills
·
Business
driver and Customer driven
·
Understands
the demands, needs, satisfaction etc. of customers
·
Proficient
in Microsoft office suite
How to Apply
All applications together with an
application letter, copies of certificates, relevant testimonials, detailed
curriculum vitae, current salary and expected salary to be sent
to:-cc.hrm@mhasibusacco.com
The dateline for submission of all
application is on or before 15th November 2017 by 5.00pm.
Kindly note that only shortlisted
candidates shall be contacted.
