Admin Assistant Job/ Customer Service
Caremax Health is a US-Diaspora
Health Initiative and your “one-stop-shop out-patient facility” that offers a
wide range of services aimed at meeting clients’ needs in a holistic manner. We
are seeking to recruit a capable, motivated and resolute professional for the
position of Admin Assistant
Reports to: Finance and Admin Manager
Job purpose: Welcoming patients by
greeting and helping them; scheduling appointments; General office
Administration and maintain the book of Accounts for the Company
Responsibilities
·
Welcomes patients and visitors by
greeting patients and visitors, in person or on the telephone; answering or
referring inquiries.
·
Optimizes patients’ satisfaction,
provider time, and treatment room utilization by scheduling appointments in
person or by telephone.
·
Keeps patient appointments on schedule
by notifying provider of patient’s arrival; reviewing service delivery compared
to schedule; reminding provider of service delays.
·
Comforts patients by anticipating
patients’ anxieties; answering patients’ questions; maintaining the reception
area.
·
Ensures availability of treatment
information by filing and retrieving patient records.
·
Maintains patient accounts by
obtaining, recording, and updating personal and financial information.
·
Obtains revenue by recording and
updating financial information; recording and collecting patient charges;
controlling credit extended to patients; filing, collecting, and expediting
third-party claims.
·
Maintains business office inventory
and equipment by checking stock to determine inventory level; anticipating
needed supplies; placing and expediting orders for supplies; verifying receipt
of supplies; scheduling equipment service and repairs.
·
Protects patients’ rights by
maintaining confidentiality of personal and financial information.
·
Maintains operations by following
policies and procedures; reporting needed changes.
·
Assist in keeping proper books of
accounts for the company including Petty cash Management, tax filing &
·
Payment, statutory filing and
payments, Debtor & Creditors management and reconciliations.
·
Contributes to team effort by
accomplishing related results as needed.
Qualifications
·
Diploma or degree in business and
administration and customer service.
·
CPA II and above
·
Excellent customer care skills and
telephone skills.
·
3+ years’ experience as an Office
Admin & Accountant.
·
Good communication skills.
How to Apply
Interested candidates should apply
before the close of business on Monday November 20th, 2017.
Send a copy of an up-to-date CV with
three referees of which two (2) should be professional to info@caremaxhealthkenya.com, quoting the job title and expected salary in the email
subject.
Only shortlisted candidates will be
contacted. Candidates who fail to follow application instructions will be
disqualified automatically.
NB: If shortlisted, bring your
original Certificates for inspection during interview.
For more information about Caremax,
visit: http://www.caremaxhealthkenya.com/