Solutions Sales Manager
We are pleased to announce the
following vacancy in the Enterprise Sales & Retention – Corporate &
Public Department within the Enterprise Business Unit Division. In keeping with
our current business needs,we are looking for a person who meets the criteria
indicated below.
Roles
·
To formulate and manage the
implementation of marketing plans for the desired Sector;
·
To support the respective Sector
Managers , Relationship Managers and Relationship Executives to conduct
customer business reviews;
·
To support Sector Managers and
Relationship Managers manage, prospect and up-sell ;
·
To effectively manage the existing
/new accounts through improved solutions and customer experience by managing
end to end process and ensure compliance to service agreement requirements;
·
To respond to enterprise customer
technical related issues so as to provide consistent quality of service and get
excellent customer rating;
·
To conduct performance appraisal,
motivate and train staff in the Financial section;
·
To prepare reports e.g. Progress and
Visibility reports, Business decision making process and planning etc;
·
To develop and implement the
enterprise technical sales plan in line with the overall business objectives.
Requirements
·
Degree in Commerce/ ICT or a business
related;
·
Work experience of 6-7 years
preferably managing in a B2G or B2B environment;
·
Knowledge/ Work experience in
ICT/Telecommunications will be an added advantage;
·
Strong relationship building skills,
preferably from a major blue chip company;
·
Ability to inspire and manage a sales
team, deliver results and meet and surpass targets;
·
New business development skills.
How to Apply
If you feel that you are up to the
challenge and possess the necessary qualification and experience, kindly
proceed to update your candidate profile on the recruitment portal and then Click on the
apply button. Remember to attach your resume.
Sales Executive
We are pleased to announce the
following vacancy in the Nairobi East Region within the Regional Sales
Operations Division. In keeping with our current business needs, we are looking
for a person who meets the criteria indicated below.
The Sales Executive drive sales
within the set Region, with an objective of driving business revenues and
opportunities across the customer base to exceed DB through acquisition and
retention as well as assuring retention of baseline under their management.
Roles
·
Development of plans to achieve set
billed revenue targets in the territory.
·
Increase product and Business
solutions penetration through cross sell to named accounts, in assigned
territory.
·
Grow payment solutions by acquiring
new customers onto LNM.
·
Acquire new customers on key SME
products namely FFB, Easy 30/50 and Zidisha.
·
Ensure revenue growth by growing ARPA
in the accounts through up sell.
·
Achieve the set NPS targets for the
Accounts in the territory.
·
Ensure achievement of set churn
targets for assigned accounts.
·
Develop strong relationships with
customers to maintain ongoing revenue stream.
·
Ensure all accounts are managed
through well thought out Account Development Plans
·
Monitor and supervise partner sales
teams’ to achieve their assigned targets and ensure they have healthy sales
pipelines to achieve the revenue targets.
·
Performance review with assigned
Partner sales teams within the assigned territory and documentation of the
same.
·
Maintain timely and 100% accurate
territory reports on Partner sales teams review, competitor intelligence, Sales
performance and all information relevant to the assigned territory.
Requirements
·
Degree in a Business related
disciplines with an IT/Commercial bias.
·
Work experience of 3 years managing
SME/SOHO Customers.
·
IT knowledge/working experiences will
be an added advantage.
·
Strong relationship building skills
preferably from the SME/SOHO Environment.
·
Ability to deliver results ,meet and
surpass targets with minimum supervision.
Additional Details
·
Demonstrate ability to implement
processes and handle cross functional issues from end to end.
·
Demonstrate knowledge of Safaricom
processes especially the change management process.
·
Demonstrate ability to handle
governance issues, bring people to task.
·
Demonstrate ability to schedule
activities, identify resource needs, dependencies and synergies.
·
New Business development skills
How to Apply
If you feel that you are up to the
challenge and possess the necessary qualification and experience, kindly
proceed to update your candidate profile on the recruitment portal and then Click on the apply
button. Remember to attach your resume.
End Date is on 04-Sep-2017