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Front Office Manager Job Vacancy

Front Office Manager
Job Location: Entebbe Uganda
Our client is an international group of hotels. They are seeking a Front office manager to join their team in Uganda. Applicants must be willing to relocate to Uganda.

Responsibilities

·         Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
·         Train, supervise and support office staff, including receptionists, security guards and call center agents
·         Schedule shifts
·         Ensure timely and accurate customer service
·         Handle complaints and specific customers requests
·         Troubleshoot emergencies
·         Monitor stock and order office supplies
·         Ensure proper mail distribution
·         Prepare and monitor office budget
·         Keep updated records of office expenses and costs
·         Ensure company’s policies and security requirements are met

Requirements

·         A bachelor degree in a Business related field.
·         Proven work experience as a Front desk manager or Reception manager
·         Thorough knowledge of customer service, office management and basic bookkeeping procedures
·         Proficiency in English (oral and written)
·         Solid knowledge of MS Office, particularly Excel and Word
·         Excellent communication and people skills
·         Good organizational and multitasking abilities
·         Problem-solving skills
How to apply
Applicants can send their CV and state the position applied for in their subject of the email to us via recruitment@r4kenya.com before 5th October 2017.
Applicants currently staying in Nairobi are encouraged to apply. Kindly do not apply if you do not meet minimum requirements.

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