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Front Office Customer Care Job in Kenya

Front Office Customer Care


·         register patients according to established protocols
·         assist patients to complete all necessary forms and documentation including medical insurance
·         ensure patient information is accurate including billing information
·         maintain and manage patient records

·         answer incoming calls and deal with inquiries
·         schedule patient appointments
·         respond and comply to requests for information
·         complete other clerical duties as assigned
·         ensure reception area is well maintained, neat and clean
·         safeguard patient privacy and confidentiality


·         Bachelor degree in a recognized university.
·         2+ years of hands on experience in front office/customer care.
·         Proficiency in MS Word, MS Excel and MS Outlook a must.
·         knowledge of general administrative and clerical procedures
·         working knowledge of healthcare insurance preferred
How to Apply
Qualified candidates to send their cvs . Only shortlisted candidates will be contacted.

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