Team Leaders
4G Capital (4th Generation Capital)
is a fintech providing ethical credit services to those who require it most. We
provide rapidly accessible and affordable unsecured loans with strict
affordability criteria to prevent unmanageable debt.
Our customers are mainly small
businesses and entrepreneurs who use our credit to grow their businesses and
provide for the unforeseen.
Our customers are our partners. We
operate in their markets through 6-man micro branches to provide tailored
relationship-based services.
Responsibilities
·
Achieve monthly sales and collections
targets
·
Manage Unit Staff
·
Directly oversee, support, and
develop Unit staff to run a high performance 6 person team.
·
Leadership & Problem Solving
·
Build and maintain an excellent work
environment for the team to develop individual potential and achieve demanding
targets. Lead and Manage all Unit functions, logistics and performance issues.
·
Service Delivery
·
Deliver first rate customer service
·
Relationships Building
·
Build excellent relationships with
customers and opinion leaders in catchment area.
·
Reporting
·
Provide accurate and timely reporting
of Management Information and market feedback to report on customer
preferences, trends and market opportunities
·
Perform such other tasks and duties
as the Company may from time to time designate as forming part of this job
description
Requirements
·
1-2 years of leadership experience
·
Experience in micro finance
institutions and not banks
·
A degree in a business related field
·
Team supervisors in micro finance
institutions encouraged to apply
Key Competencies
·
Sales and Business Development
·
Enforcement of contract and repayment
obligations
·
Administrative Support
·
General support to all tasks
·
Communications
·
Branch Operations
·
Information Collection
·
Personal Attributes
·
Integrity and ability to work in a
fintech
·
High Motivation
·
Self-starter-functional problem
solver
·
Process discipline- Ability to follow
SOPs
Sales and Marketing Internships
4G Capital (4th Generation Capital)
is a fintech providing ethical credit services to those who require it most.
We provide rapidly accessible and
affordable unsecured loans with strict affordability criteria to prevent
unmanageable debt.
Our customers are mainly small
businesses and entrepreneurs who use our credit to grow their businesses and
provide for the unforeseen.
Our customers are our partners. We
operate in their markets through 6-man micro units to provide tailored
relationship-based services.
Responsibilities
·
Work in pairs with Loans Officers and
Collections Officers
·
Support and maintain an excellent
work environment to achieve demanding targets
·
Deliver first rate customer service
·
Build excellent relationships with
customer-partners and opinion leaders in catchment area
·
Assist in accurate and timely
reporting of Management Information and market feedback to report on customer
preferences, trends and market opportunities
·
Assist in marketing activities
·
Assist in lead generation
·
Carry out customer education and
maintain relationships
·
Assist in renegotiating payment
schedules
Requirements
·
A good level of general education-
Diploma or degree
·
Computer literacy
·
Education background in
sales/Marketing or Business Administration
·
Experience in a related field will be
an added advantage
·
Experience in a financial institution
and dealing with customers at the bottom of the pyramid will also be an added
advantage
Key Competencies
·
Customer Handling
·
Sales and Business Development
·
Enforcement of contract and repayment
obligations
·
Administrative Support
·
General support to all tasks
·
Communications
·
Small Branch Operations
·
Information Collection
·
Personal Attributes
·
Integrity and ability to work in consumer
finance
·
High Motivation
·
Self starter-functional problem
solver
·
Process discipline- Ability to follow
SOPs
How to Apply
If you are interested and meet the
above requirements and competencies, kindly send your cv and cover letter
detailing your suitability for the position applied for to
careers@4g-capital.com
Kindly headline your application
Sales and Marketing Interns Interviews and training will be held in Nairobi.careers@4g-capital.com