Account Manager
Eneza is a social enterprise with a
mission of making 50 Million students in rural Africa smarter by leveraging
low-cost mobile technology. So far, we’ve reached over 1.8 Million students
across 18,000 schools in Kenya with our virtual tutor on SMS. In 2015, Fast
Company ranked us as the #1 Most Innovative Company in Africa. The Eneza Team
is fast-paced, passionate and hardworking. We are headquartered in Nairobi,
Kenya
Responsibilities
·
Identifies development potential in
accounts by studying current business; interviewing key customer personnel and
company personnel who have worked with customer; identifying and evaluating
additional needs; analyzing opportunities.
·
Initiates sales process by building
relationships; qualifying potential; scheduling appointments.
·
Develops sales by making initial
presentation; explaining product and service enhancements and additions;
introducing new products and services.
·
Operate as the lead point of contact
for any and all matters specific to our B2B Clients
·
Build and maintain strong,
long-lasting customer relationships
·
Negotiate contracts and close
agreements to maximize profit
·
Develop a trusted advisor
relationship with key accounts, customer stakeholders and executive sponsors
·
Ensure the timely and successful
delivery of our solutions according to customer needs and objectives
·
Communicate clearly the progress of
monthly/quarterly initiatives to internal and external stakeholders
·
Develop new business with existing
clients and/or identify areas of improvement to exceed sales quotas
·
Forecast and track key account
metrics (e.g. quarterly sales results and annual forecasts)
·
Prepare reports on account status
·
Identify and grow opportunities
within territory and collaborate with sales teams to ensure growth attainment
·
Provide recommendations to our
clients team by collecting, compiling and analyzing data.
·
Assist with high severity requests or
issue escalations as needed
Qualifications
·
Experience in sales and marketing,
preferably in Startups in growth stage
·
Must be fluent in English and
Kiswahili; precise grammar and spelling is a must. Impeccable English is
expected. You should always win at Words with Friends.
·
Proficient in Microsoft or Mac (iOS)
systems & love Google calendar.
·
Must be excellent at building
business models and setting goals
·
Must be able to set goals and inspire
their team. This requires a passion for our work. You have to LOVE education,
our work, and our young Team, even when times are stressful.
·
Clear communication is a MUST with
all team members and partners
·
Must be able to predict challenges
and provide solutions in a timely manner.
·
Must be a glutton for feedback and
have extreme attention to detail.
·
MUST love research and reporting.
·
Must be an excellent negotiator.
·
Willing to travel internationally and
locally
·
Must be extremely focused and a
CRITICAL thinker
How to Apply
Qualified Candidates to send their
Applications and CV to hr@enezaeducation.com by COB 6th September 2017