Job Vacancy: Receptionist
Position Summary: The
Receptionist will attend to the day-to-day activities of a reception service in
addition to providing general administration duties to ensure the smooth
operation of the organization and present a professional image of the
organization.
Duties and Responsibilities:
The incumbent will be
responsible for the following:
- Receives
visitors and ensures respective staff is promptly advised of the arrival
of the visitors.
- Ensure
visitors are directed to the correct office.
- Work hand in
hand with the HR department in scheduling of interviews
- Make walks to
the facility and checking the cleanliness of the facility and providing a
report on the same.
- Work with the
security and cleaning vendors for effective delivery
- Receives
telephone calls promptly, screens and forwards calls appropriately.
- Provide
callers with directions to the Company’s premises.
- Record and
promptly communicate messages to respective staff.
- Maintains the
incoming and outgoing mail register for deliveries and postage by
- Receiving and
recording mail and ensuring incoming mail is distributed promptly and
outgoing mail is despatched promptly.
- Provide
general administrative support to the Directors
- Maintain staff
movement diary and meetings room diaries
- Maintain a
clean and tidy Reception area and all the offices in the second floor.
- Coordinates
replenishing of beverages and ensure beverages for meetings are organized
and served promptly.
Education and experience
- Diploma or
Degree preferably in PR, Business Administration
- Proficiency in
MS Office Suite
- Minimum of 2
years experience in a similar role, persons with customer service
- Experience in
the service industry will have an added advantage.
Key competencies and
attributes:
- Clear and
Neutral Accent
- Excellent
professional telephone skills
- Should always
offer a First Call Resolution
- Ability to
typing at least 25 wpm
- Exceptional
customer service skills
- Ability to
maintain confidentiality of Company information
- Maintains a
professional personal presentation in keeping with HCC professional image
- Ability to
multitask
- Should have
excellent problem solving skills
How to Apply
Interested and Qualified
candidates to send their Resumes to recruitmentoperations.hr@gmail.com clearly
indicating the position on the subject line.