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Receptionist Job in Kenya

Job Vacancy: Receptionist
 
Position Summary: The Receptionist will attend to the day-to-day activities of a reception service in addition to providing general administration duties to ensure the smooth operation of the organization and present a professional image of the organization.
 
Duties and Responsibilities:
 
The incumbent will be responsible for the following:

  • Receives visitors and ensures respective staff is promptly advised of the arrival of the visitors.
  • Ensure visitors are directed to the correct office.
  • Work hand in hand with the HR department in scheduling of interviews
  • Make walks to the facility and checking the cleanliness of the facility and providing a report on the same.
  • Work with the security and cleaning vendors for effective delivery
  • Receives telephone calls promptly, screens and forwards calls appropriately.
  • Provide callers with directions to the Company’s premises.
  • Record and promptly communicate messages to respective staff.
  • Maintains the incoming and outgoing mail register for deliveries and postage by
  • Receiving and recording mail and ensuring incoming mail is distributed promptly and outgoing mail is despatched promptly.
  • Provide general administrative support to the Directors
  • Maintain staff movement diary and meetings room diaries
  • Maintain a clean and tidy Reception area and all the offices in the second floor.
  • Coordinates replenishing of beverages and ensure beverages for meetings are organized and served promptly.
Education and experience
  • Diploma or Degree preferably in PR, Business Administration
  • Proficiency in MS Office Suite
  • Minimum of 2 years experience in a similar role, persons with customer service
  • Experience in the service industry will have an added advantage.
Key competencies and attributes:
  • Clear and Neutral Accent
  • Excellent professional telephone skills
  • Should always offer a First Call Resolution
  • Ability to typing at least 25 wpm
  • Exceptional customer service skills
  • Ability to maintain confidentiality of Company information
  • Maintains a professional personal presentation in keeping with HCC professional image
  • Ability to multitask
  • Should have excellent problem solving skills
How to Apply

Interested and Qualified candidates to send their Resumes to recruitmentoperations.hr@gmail.com clearly indicating the position on the subject line. 

All Applications should reach us by 22nd September 2016

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