Living Goods
Position: Government Relations Manager
Position: Government Relations Manager
2 Positions
Location: Kisii
/ Kakamega & Busia
Type: Full
Time
Role: Living Goods Kenya is scaling up its operations in Kenya
working closely with the national and county governments to strengthen the
community health system through its entrepreneur community health
platform.
We therefore are seeking to
hire 2 Government Relation Managers based in Kisii / Kakamega & Busia
region to support and deputize for the Director of Health and Government
Relations; managing the day to day coordination of national and county
government and other stakeholder’s relations.
Responsibilities
Responsibilities
- Support
driving the Kenya advocacy and influencing plan of Living Goods through
organizing and managing a variety of stakeholder’s engagement
activities.
- Maintain a
stakeholder database and manage the day to day relationships with all key
influencers and other partners especially at county level.
- Support in the
initial engagement with a new county and sub county, helping to establish
new ways of working and support the branch staff in stakeholder engagement
and ensuring the county and sub county government are fully engaged and supportive
of our operations.
- Represent
Living Goods in national technical engagements through the technical
working groups and inter agency coordinating committees and organize and
support Living Goods technical engagements.
- Represent and
offer support in county and sub county technical meetings and engagements
and actively seek out, identify, advise upon and implement opportunities
for collaborative work across the sector.
- Prepare and
present reports and key insights as necessary to national and county groups
and individuals.
- Track and
update the Director for Health and Government Relations on the status of
all LG obligations to the county governments.
Qualifications and Person
Specifications
- Degree in
health sciences.
- Post-graduate
training in Management or Public Health an added advantage.
- 5 years or
more experience bringing a sound understanding of the Kenya Health System
and prior work experience with and/or involving close association with
national and county governments.
- Entrepreneurial
spirit and drive for results.
- Exceptional
natural leader with strong interpersonal and communication skills.
- Should be
flexible and willing to travel across Kenya and periodically stay
up-country.
- Good computer
and analytical skills a must.
Please note that only candidates
meeting the minimum qualifications will be considered.
Compensation: A
competitive salary and benefits package commensurate with experience including
health insurance and bonus opportunity. The opportunity to be your best
while making lives better for those in need.
Job Vacancy: Monitoring
& Evaluation Manager
Reports to: Director
of Health and Government Relations
Location: Nairobi,
Kenya
The Opportunity: Living Goods has developed and proven a cost effective, high-impact community health care model using a business-minded focus on innovation, paired with critical public health delivery.
The Opportunity: Living Goods has developed and proven a cost effective, high-impact community health care model using a business-minded focus on innovation, paired with critical public health delivery.
As we have grown, we seek an
innovative M&E manager with a deep understanding of QC and M&E to join
our team and lead our strategy development and implementation of effective
M&E processes.
This new role will be based
in Kenya and will manage a QC and M&E activities. This role will work with
the field teams on a range of initiatives to drive continual performance
improvement.
The M&E Manager will work
with the Director, Health and Government Relations, to develop and implement
M&E framework and implement quality control strategy.
The ideal candidate is a
data-driven, detail-oriented individual with experience managing M&E, field
assessments and customer satisfaction surveys.
He or she is both hands-on
and able to do project design, planning and assessments and is passionate about
community health care.
Specific duties and
responsibilities:
Monitoring and Evaluation
- Support the
development of a comprehensive monitoring and evaluation framework across
the organization and leading for Kenya and ensuring delivery against the
plan.
- Develop a
comprehensive reporting framework targeted at different Living Goods
audiences and working in collaboration with the analyst develop bi-annual
and annual reports and produce an analytical progress report to guide
management decision-making.
- Spearhead the
development of the capacity of staff to understand and reflect on data and
the use of Monitoring and Evaluation tools.
- Integrate and
coordinate periodic evaluations both internally and with external
consultants of Living Goods innovations and interventions and their
contribution to the achievement of Kenya governments strategies and plans
- Promote the
culture of data demand and use within Living Goods fraternity
- Support
documentation, dissemination and promote the utilization of generated
knowledge internally and externally.
Quality control
- Coordinate
Customer survey mechanisms, analysis to inform and improve field performance
and customer satisfaction, and support to field teams to help implement
recommendations.
- Support the
review and development of strategies, tools and processes for ongoing QC
processes.
- Oversee
continual assessment of quality of service and quality of data by managing
ongoing QC calls to clients and field surveys, and analysis of collected
data.
- Ensure
feedback loops to branch teams and corrective actions implemented.
- Review and
analyze data from branch staff visits to CHPs and work with Branch teams
to identify issues.
- Organize and
support annual recertification for all CHPs to ensure a constant knowledge
base for all health workers.
- Identify
quality improvement needs of the CHP and Branch Teams and propose training
topics.
- Lead and
strengthen quality control of our data to assure the integrity of data for
analysis, tracking, validation, cleaning, and accurate entry into DHIS
database.
Qualifications
- Relevant
Bachelor’s degree, MBA or advanced degree in Monitoring & Evaluation
preferred.
- Minimum 5 years’
experience with hands-on experience in setting up M&E systems
- Formal
specific M&E training and/or specialized skills in statistics will be
considered an advantage;
- Experience
working on M&E issues within the health sector is preferred
- Must have experience
in applied training and mentoring techniques
- Experience in
survey design, data collection, data processing and analysis
- Strong
presentation, communication skills and team player that inspires
communication and confidence
- Ability to
access sector skills from staff and advisors in government and to
understand their information requirements
- Good computer
skills, especially in Microsoft Word, PowerPoint, Excel, Internet
- Dedicated to
achieving goals and objectives through team based approaches.
Compensation: A
competitive salary and benefits package commensurate with experience including
health insurance and bonus opportunity. The opportunity to be your best
while making lives better for those in need.
Position: Technology
and Innovation Manager - Kenya
Reports to: Director,
Technology and Innovation
Location: Nairobi,
Kenya. Some travel required.
The Opportunity: Living Goods is seeking a Technology and Innovation Manager to join our team in Nairobi.
The Opportunity: Living Goods is seeking a Technology and Innovation Manager to join our team in Nairobi.
We believe that technology is
an increasingly powerful and positive disruptive force in enabling Living Goods
to provide effective community health service and drive impact.
As the Technology and
Innovation Manager, you will lead our Kenya technology team in designing,
developing, testing, and rolling out, and supporting technology innovations to
support LGK operations.
You will provide management
leadership for Tech projects though coordination and supervision of the
implementation of project activities.
Support product management and product design for all technology products, whether developed in-house at Living Goods or developed by vendors, ensuring effective communication across actors.
Pioneer and implement game-changing innovations while managing Living Goods’ mission critical technologies, including mobile tools, data management systems and software needs.
Responsibilities
Support product management and product design for all technology products, whether developed in-house at Living Goods or developed by vendors, ensuring effective communication across actors.
Pioneer and implement game-changing innovations while managing Living Goods’ mission critical technologies, including mobile tools, data management systems and software needs.
Responsibilities
- Service:
Ensuring that all technology service needs are addressed, regardless of
type, to comply with any prevailing SLAs and/or reasonable expectations of
LGK operations.
- Service
Improvements: Reviewing progress of Tech service improvement initiatives
for LGK, escalating and contributing ideas as appropriate
- Risk: Ensuring
that LGK Tech responds to all forms of end-to-end country business
technology risk needs, including all audit, local regulatory, compliance,
obsolescence, virus susceptibility and security needs. Escalate material
technology risks to DTI and CTO for attention as appropriate.
- Vendors:
Manage all local country-based technology vendors to address appropriate
country requirements (e.g. local desktop, network and application support
vendors). Provide escalation point for local vendor performance/service
issues. Responsible to ensure LGK outsourcing relationships are governed
and managed on an ongoing basis.
- Change
Management: In approving system changes, act as the ‘gatekeeper' of LGKs
production environment by assessing impact and level of risk as a result
of scheduled changes.
- Strategy:
Understand and contribute to LGK country strategy. Evolve LGK technology
roadmaps, aiming to minimize country-specific development. Provide
technology thought leadership and influence LGK strategy with the
effective and innovative deployment of technology.
- Satisfaction:
Gauging business satisfaction with overall Tech service on a regular
basis. Feedback to be channeled to DTI and CTO for improvement planning.
- Problem/Incident
Management: For incidents having significant business impact,
communicate/escalation service impact, recovery process, root cause, and
mitigating actions, to DTI and CTO
- Risk: Ensure
that country exposure to each form of technology risk is understood and
managed.
- Capacity
Planning & Tech HR: Work with LGK leadership to predict business
volumes for business technology capacity planning. Manage LGK technology
team, cultivating the growth of existing talent and bringing in new skills
and experience where necessary.
- Governance:
Provide LGK technology governance, including leading monthly/quarterly
technology/LGK management sessions to address service, risk, projects,
innovation and quality, and communicate initiatives and improvements
- Projects:
Establish and implement appropriate IT project management plan and
infrastructure and undertake continuous coordination and monitoring of the
project activities to assess progress against planned delivery.
- Oversee
development of innovative mobile marketing tools and platforms, e.g. data
collection, training support, field sales force management, mobile money,
customer financing, incentive systems, smart phone and tablet apps, GIS
etc.
- Support
management of all Living Goods management information systems.
Qualifications
- University
degree required, preference to candidates with Information Technology,
Computer Science, Software Engineering or Business degrees.
- 5+ years experience
leading or implementing technology strategy for organizations with large
teams, with exposure to: mobile-based systems, ERP, accounting systems,
and CRMs.
- At least 3
years experience managing multi-stakeholder IT projects or programs.
- Experience leading
and managing software application development for web or mobile platforms
as well as developing database systems.
- Very strong
project management skills, comfortable with managing complex project in
one or more: SQL, PHP, Python, JavaScript, web-development and health
systems development.
Compensation: A
competitive salary and benefits package commensurate with experience including
health insurance and bonus opportunity. The opportunity to be your best while
making lives better for those in need.
What is Living Goods? Living Goods supports networks of ‘Avon-like’ micro-entrepreneurs who go door-to-door teaching families how to improve their health and wealth while selling affordable, high- impact products like basic medicines, fortified foods, water filters, clean cook stoves, and solar lights.
What is Living Goods? Living Goods supports networks of ‘Avon-like’ micro-entrepreneurs who go door-to-door teaching families how to improve their health and wealth while selling affordable, high- impact products like basic medicines, fortified foods, water filters, clean cook stoves, and solar lights.
Living Goods seeks nothing
less than a disruptive reinvention of distribution in the developing world,
through networks of franchised micro-entrepreneurs who leverage Living Goods’
brand, buying power and mobile marketing tools to deliver vital products at
accessible prices to the people who need them most.
By combining the best
practices from the worlds of micro-enterprise, franchising and public health,
Living Goods is creating a fully sustainable system to improve the health, and
wealth, of the poor.
Living Goods has been featured in The New York Times, NBC News, The Economist, and The Huffington Post. Check out these articles and more on our press page.
Living Goods has been featured in The New York Times, NBC News, The Economist, and The Huffington Post. Check out these articles and more on our press page.
Job Vacancy: Senior
Advisor, Government Partnerships
Location: Nairobi,
Kenya or Kampala, Uganda
Reports to: Director,
Global Partnerships
The Organization: Living Goods (LG) aims to improve the lives of tens of millions of underserved people by transforming community health services across the developing world.
The Organization: Living Goods (LG) aims to improve the lives of tens of millions of underserved people by transforming community health services across the developing world.
We have developed a model
that has been independently proven to reduce child mortality by 26%. We
continue to realise these results at a net cost of less than $2 per
person per year.
Our goal now is to achieve
multi-national scale and to truly create systemic change. It is clear
that success will require us to do more than grow our operations. We must also
scale through large, strategic partnerships with NGOs and with
government.
LG presently works with many
of the world’s leading visionary organizations across the corporate, social and
government sectors.
Current and former partners
include BRAC, Care International, the Clinton Foundation, Marie Stopes, and
PSI. We seek to build on this success and in a big way particularly working
more closely with Governments. That’s where you come in!
The Opportunity: LG
seeks an innovative and dynamic leader to join our team in the new role of
Senior Advisor, Government Partnerships. To scale our impact and achieve our
mission, Living Goods cannot go it alone.
We must partner with other
local and international NGOs and governments to implement our model; and we
must expand and strengthen our relationships with institutional funders,
corporations and other stakeholders.
The Senior Advisor, together
with other members of our Partnerships team, will pioneer, develop and manage
many of these partnerships with a particular focus on governments and policy
development.
This is an exciting new
opportunity and one that is squarely positioned both at the heart of Living
Goods’ strategy, and at the leading edge of our drive towards transformative
change.
The ideal candidate is an accomplished, results-focused professional with vision and entrepreneurial spirit. This role can be based in either Nairobi, Kenya or Kampala, Uganda and will report to the Director of Global Partnerships. Up to 50% travel can be expected.
Responsibilities and Requirements
The ideal candidate is an accomplished, results-focused professional with vision and entrepreneurial spirit. This role can be based in either Nairobi, Kenya or Kampala, Uganda and will report to the Director of Global Partnerships. Up to 50% travel can be expected.
Responsibilities and Requirements
- Prospect and
develop partnership opportunities to enable Living Goods to expand its
operations either directly as LG or by offering technical assistance and
support to partners, or indirectly by influencing policy and guidelines
that other organisations and government are required to implement.
- Develop and
manage strategic partnerships with governments and NGOs in new countries
that enable Living Goods to scale the impact of its proven community
health outreach model.
- Build the
capability of LG to provide technical assistance to governments in both
the development and implementation of community health policy.
- Lead the
design, implementation, and reporting on community health policy and
advocacy activities with government in new countries.
- Prepare
community health policy analyses, recommendations and policy briefs to
position Living Goods with governments and donors.
- Team up with
LG’s Business Development team to prepare bids and proposals in response
to government, foundation or other donor solicitation.
- Research and
stay abreast of trends and developments in health financing, both globally
and in our target countries; innovations in community health work and
bilateral funding opportunities (i.e.USAID, DFID).
- Represent LG
at external high level meetings, workshops and conferences.
- As a member of
the Living Goods Strategic Management Team, contribute to
organization-wide strategy and discussion.
Minimum Qualifications and
Experience
- A minimum of 7
years of experience in strategic partnerships at senior management level
with 5 years minimum experience in policy engagement with senior
government planners.
- Experience of
providing technical assistance in the health sector.
- Emerging
markets experience, preferably in Sub Saharan Africa.
- Background in
management consulting and public health, a major plus.
- Superior
proposal development skills targetting large funders (e.g. USAID, DFID,
Global Fund, Gates Foundation, corporates, etc.)
- Experience of
driving organizational strategy as member of a senior management team.
- Exceptional
quantitative and qualitative analytical skills.
- Excellent
communication and interpersonal skills, with the ability to interact
effectively at senior levels of government and with a range of
stakeholders.
- Master’s
degree ideally in Public Health, Public Policy, Public Administration,
Business Administration, or Law.
Compensation: A
competitive salary and benefits package commensurate with experience including
health insurance and bonus opportunity. The opportunity to be your best
while making lives better for those in need.
Life at Living Goods: Living Goods is aiming to make disruptive changes, dramatically improving the lives of underserved communities. We think big, but we operate small and nimble.
Life at Living Goods: Living Goods is aiming to make disruptive changes, dramatically improving the lives of underserved communities. We think big, but we operate small and nimble.
At Living Goods, you will
have the chance to use your creativity and work with your teammates to conceive
and test new ideas every day. If you work well in a dynamic, highly
collaborative culture, if you set high standards for yourself and your
colleagues, if you know how to fail fast and learn fast, if you meet challenges
with calm determination and a sense of humor, you will thrive at Living
Goods.
See www.livinggoods.org/principles.
How to Apply
How to Apply
To apply for this position
please visit our career page HERE and apply
for Senior Advisor, Government Partnerships through our applicant tracking
system. Successful applicants will be contacted for an interview.
For more information about Living Goods, please visit:www.livinggoods.org
follow us @Living_Goods
For more information about Living Goods, please visit:www.livinggoods.org
follow us @Living_Goods