Personal Assistant
PA/08/17/UMBHRD
To work closely with the Chief
Executive Officer and the Management by providing administrative support.
Responsibilities
·
Acting as a first point of contact:
dealing with correspondence and phone calls
·
Managing diaries and organizing board
meetings
·
Managing appointments, often
controlling access to the Chief Executive Officer
·
Booking and arranging travel,
transport and accommodation
·
Marketing and organizing events and
conferences
·
Reminding the Chief Executive Officer
of important tasks and deadlines
·
Typing, compiling and preparing
reports, minutes, presentations and correspondence
·
Managing databases and filing systems
·
Implementing and maintaining procedures/administrative
systems
·
Liaising with staff, suppliers and
clients
·
Collating and filing expenses
·
Managing social media updates
·
Dealing with the company legal issues
·
Managing public relations and
publicity
·
Any other duties as may be assigned
by the Management from time to time
Qualifications
·
Bachelor’s degree in business
Administration, Public Relations or other relevant studies
·
A minimum grade of C (plain) in KCSE
·
3 Years’ Experience in Administrative
position
·
Excellent organizational and time
management skills
·
Good written and spoken communication
skills
·
Accuracy and attention to detail
·
A calm and professional manner
·
Excellent computer and administration
skills
·
A flexible and adaptable approach to
work
·
The ability to use own initiative
·
Tact and discretion, for dealing with
confidential information
Regional Team Leader
RTL/08/17/UMBHRD
The main purpose for the job is to
provide leadership to the Region by managing all the planning and co-ordination
of activities and ensure efficiency and effectiveness in all operations within
the Region assigned.
Responsibilities
·
Provide overall leadership in the
region assigned
·
Ensure organization’s policy,
procedures, and business plans are clearly explained, understood and
implemented within the Region
·
Ensure compliance to management
directives, internal policies and procedure manuals, regulatory provisions, and
performance targets within their regions
·
Set realistic targets and monitor
performance management process, appraisals and evaluation for each Business
Units within the Region.
·
Carry out deposit mobilization
activities and initiatives in the Region.
·
Must also ensure portfolio quality is
maintained through effective monitoring, evaluation and follow up on the Units
under their jurisdiction
·
Maintain close supervision of
management and staff in the region assigned and utilize appropriate tools for
generating feedback and performance measurement
·
Establish and nurture productive
relationships and partnerships with key stakeholders in the Region.
Ensure submission of accurate & timely monthly, quarterly and annual reports to the supervisor within the given deadlines.
Ensure submission of accurate & timely monthly, quarterly and annual reports to the supervisor within the given deadlines.
·
Ensure cost effective implementation
of business plans and all other activities as per the set out budgets for the
Region.
·
Determines and proposes areas of new
business and coordinates establishment of business in those areas
·
Support the implementation of an
effective staff management process by ensuring it is in place and operational
for their Region; recruitment, induction/orientation, training, performance
management, discipline and growth and development.
·
Promote a work culture that embraces
hard work, and all core values of the company
·
Advices the supervisor on matters
related to credit operations and provide market intelligence information to
guide in policy formulation and attain competitive advantage. Coordinate market
surveys for new areas, potential markets and credit needs analysis within the
Region.
·
Responsible for product development
·
Ensure adherence to effective checks
and balances, procedures and clear audit trails within the Business Units and
carry out other duties assigned by the Management from time to time
·
Any other duties as may be assigned
by the Management from time to time.
Qualifications
·
Bachelor’s degree in business,
finance or its equivalent
·
An MBA will be an added advantage
·
Membership with KASNEB, KIM or any
other professional body
·
4 years relevant experience
·
Possess a demonstrated ability in
strategy formulation and implementation
·
Excellent public relations and
communication skills
·
Team player, strong organizational
skills to manage multiple tasks
·
Ability to relay credit presentations
to management,
·
Effective negotiation skills,Ability
to mentor younger, less experienced staff members
·
Possess leadership skills and the
ability to train.
Operations Manager
OP/08/17/UMBHRD
To provide operations support to the
branch by directing Operations activities with focus on providing world-class
customer service
Responsibilities
·
To ensure that Branch maintains
adequate supply of both local and foreign currency.
·
To ensure that cash holding limits
are maintained both in reserve and with the cashier’s tills.
·
To ensure that the ATM machine is
well serviced with dispensable (new) notes.
·
To authorize cash payments and
withdrawals above the Cash Managers limits.
·
To ensure that cash held is
adequately insured at all times.
·
Control and maintain reserve cash
within approved limits for the branch
·
Ensure that cash vouchers together
with relevant cash summaries for the day are forwarded to the operations center
for use in validation next day.
·
Take stock of cash in the safe and
ensure that soiled notes and excess local or foreign currency in reserve is
repatriated.
·
Make follow up on any cash related
suspense entries.
·
Ensure that cashiers balance their
cash against cash analysis reports on daily basis.
·
Ensure preparation of the overall
cash summary on daily basis.
·
Ensure that the cash held by
cashiers, including ATM cash account and the reserve tallies with the balances
reflected on the respective general ledger accounts on daily basis.
·
Provide quality service and Sales
support to customers through the training and development of Operations staff.
·
Ensure the operating procedures are
being followed, and provide guidance and training to branch personnel on
operations problems, handling of exceptions and adjustments.
·
Implementation of corrective measures
as recommended in Audit/ Manager Operational Excellence reports.
·
Periodic review of Operations and
initiation of changes to improve on performance.
·
Maintenance of Deposit Accounts e.g.
signature scanning, amendments etc.
·
Safe custody services.
·
Solve problems relating to Operations
·
Responsible for expenses in the
branch
·
Responsible for budgeting for the
branch
·
Responsible for general staff
administration in Operation
·
Authorize amendments to Savings Bank,
Current and Fixed Deposit Accounts.
·
Ensure that customer requests for
cheque books are handled expeditiously
·
Confirm that received cheque books
and draft forms from suppliers/printers agree with the requisition and dispatch
notes and that the books/drafts forms serial numbers are in sequence.
·
Authorize non-cash transactions
emanating from the departments inline with approved limits above the
Departmental Manager’s limits.
·
Other duties and functions that may
be assigned by management/supervisor from time to time
Qualifications
·
Degree in Economics, Finance,
Accounting, or other relevant studies from a reputable University.
Accounting professional qualification would be an added advantage
Accounting professional qualification would be an added advantage
·
Experience of 3 years in an
Operations Position
·
Initiative, high integrity and
dependability.
·
Excellent public relations,
interpersonal & communication skills with excellent customer service.
·
Knowledge in handling customers
·
Experience in a financial sector will
be an added advantage
·
Proficiency in computers
·
Knowledge of Operations policies and
procedures.
·
A team player with the drive to
improve performance
·
Good sales and marketing skills
Credit Analyst
CA/08/17/UMBHRD
Reporting to the Credit Manager, the
job holder will be responsible for undertaking credit appraisals in order to
ensure a quality loan book.
Responsibilities
·
Ensure proper documentation is
availed for all for all credit applications.
·
Extensive analysis of financials of
the borrowers in their Balance sheet, P&L accounts, Cash flow and funds
flow statements, satisfactorily establishing their financial credentials.
·
Prepare credit reports, statutory
returns, manage risk and ensure compliance with bank’s credit policy and
procedures.
·
Ensure that all security documents
are perfected
·
Analyzes and evaluates loan
applications (financial data, credit reports, including ratio and trend
analysis, peer/industry comparison, pricing review, and Cash Analysis). Also,
review and analyze the financial condition of any guarantors.
·
Prepares narrative analysis of
findings and presents the same for approval to Management or Credit Committee.
·
Identifies problems, potential
problems with credit information obtained and coordinate with the necessary
party to resolve the problems.
·
Bank’s lending policies and identify
exceptions and non-compliance with loan covenants while performing credit
analysis.
·
Stays informed regarding UWEZO’s loan
policy, changes in lending standards, and related legal requirements.
·
Analyze credit and financial information
(e.g., credit reports, tax returns, financial statements, etc.) to determine
risk involved in lending money to Small and Medium Scale Enterprise, and
individual borrowers
·
Compare items such as liquidity and
profitability with borrower’s peers.
·
Underwrite loan applications
including credit approval reports, credit analysis results and loan request
summaries.
·
In collaboration with the Team
Leader, establishes high standards of credit analysis and ensure adherence to
the same at all times.
·
Conduct risk profiles of various
business sectors to act as guidance in assessments of related credit
applications.
·
Run and Analyze credit concentration
reports and advise the bank on measures to be taken in order to avoid high
credit concentrations in particular business sectors and minimize UWEZO’s
credit risk exposures to such sectors.
·
Ensures that lending policies and
procedures, including sector concentration limits are adhered to.
·
In collaboration with all credit
staff, ensures due handling of customer agreements
·
Analyses the loan book in terms of
credit risk exposures to the bank and provides advice on courses of action for
individual facilities.
·
Provides credit risk reports
depending on the area of operation on weekly basis to the Team Leader.
Qualifications
·
Bachelor’s degree, Statistics,
Finance, Accounting, or Economics or other relevant studies from a reputable
University.
·
Professional qualifications such as
CPA will be an added advantage.
·
Minimum of 2 years’ experience in
credit analysis or similar analytical role in Micro and SME lending
environment, debt collection and recovery.
·
Possess effective presentation and
communication skills, report writing and ability to work with minimal supervision.
·
Strong analytical and problem solving
abilities, highly numerate and inquisitive.
·
Should be able to work with tight
delivery schedules to ensure quick turnaround time and lucid and error free
presentation.
·
Initiative, high integrity and
dependability.
·
Ability to work independently,
consult and clarify where necessary and make informed and firm decisions.
·
Practical Commercial Credit Analysis
experience preferred.
·
Strong knowledge of internal micro
finance operations and loan sales strategy
·
Strong knowledge of financial
statement analysis and determination of credit worthiness.
·
Knowledge of credit policies and
procedures.
·
Understanding of general accounting
methods.
·
Familiarity with loan documentation.
·
Advanced knowledge of micro-finance
and banking industry.
·
Intermediate skills in personal
computer operation, word processing and spread sheet software..
·
Ability to set and deliver business
goals specifically in the areas of portfolio quality and profitability.
·
Knowledge in performance, and risk
managementStrong analytical, influencing and negotiating skills
Branch Manager
BM/08/17/UMBHRD
Steer the Branch/ Unit into high
level performance through proper supervision and maintenance of healthy
portfolio through adherence to laid down policies and procedures.
Responsibilities
·
Responsible for promotion and
marketing of UWEZO products and services in the area of operation.
·
Responsible for supervision of UWEZO
activities in the Branch/Unit to ensure that they are carried out in accordance
with the laid down procedures and policies.
·
Responsible for the smooth running of
the branch/Unit by planning branch activities.
·
Conduct weekly or biweekly meeting
with all branch staff and ensure they are well updated on all company issues
·
Responsible for supervision of the
branch staff
·
Stimulate branch growth through
recruitment of new clients
·
Determine portfolio levels of areas
of operation within existing policy framework
·
Responsible for loan appraisals and
approvals as per policy
·
Ensure safe custody of branch assets
·
Ensure staff members in the branch
are well acquainted, and adhere to the company policies and procedures
·
Organize and facilitate business and
loan management training for new and existing clients
·
Maintain high quality portfolio by
ensuring on time payments of loans and being zero tolerant to arrears
·
Monitor loan approvals and the loan
status of the branch, i.e. disbursements, repayments and appraisals
·
Take overall responsibility for
branch operations
·
Responsible for preparation and
submission of daily, weekly, quarterly, semi-annual and annual reports to
management.
·
Responsible for a Performance
Management through appraisals, motivation and development of all branch staff
as well as recommending their confirmation and training needs.
·
Ensure all data is properly keyed
into the system on time
·
Perform any other function as may be
directed by management from time to time.
Qualifications
·
Degree in Social Sciences, Finance,
Accounting, Economics or other relevant studies from a reputable University.
·
Accounting professional qualification
would be an added advantage
·
Experience of 3 years in a credit
position or Business Development
·
Initiative, high integrity and
dependability.
·
Excellent public relations,
interpersonal & communication skills with excellent customer service.
·
Knowledge in handling customers
·
Experience in a financial sector will
be an added advantage
·
Proficiency in computers
·
Knowledge of credit policies and
procedures.
·
A team player with the drive to
improve performance
·
Good sales and marketing skills
Customer Service Officer
CSO/08/17/UMBHRD
To receive and handle customers and
visitors to their satisfaction as per our standards.
Responsibilities
·
Receive customers and visitors,
welcome and assist them as appropriate
·
Handle general enquiries from
clients, shareholders and general public visitors
·
Direct visitors to the various
offices at the branch
·
Answer telephone calls on enquiries
about the Company
·
Handle some public relations issues
·
Receive and distribute incoming mail
within the branch
·
Follow up on appointments as directed
by the Operations Manager
·
Provide some administrative support
to branch staff
·
Work in coordination with other staff
and service providers
·
Perform any other function as may be
directed by management from time to time
Qualifications
·
A minimum grade of C (plain) in KCSE
·
A undergraduate Bachelor’s degree or
Diploma in social field or Business related courses from a recognized
institution
·
Good sales and marketing skills
·
Excellent public relations,
interpersonal & communication skills with excellent customer service
·
Knowledge in handling customers
·
At least 2 years’ experience in the
financial sector will be an added advantage
·
Proficiency in computers
·
A team player with the drive to
improve performance
·
Persuasive with strong recognition
skills
·
Self-driven and possess the ability
to work with minimum
·
Aged between 22 and 30 years
Tellers
TEL/08/17/UMBHRD
Responsibilities
·
Receive and process customer deposits
and withdrawals
·
Identify customers for encashment
through personal identification number, photo identification, or signature
comparison
·
Record all transactions performed
·
Cash payroll checks, exchange foreign
currency, receive loan payments
·
Validate deposit slips and stamp them
to indicate date and time of validation
·
Or work with machines that
automatically enter deposits and withdrawals into the bank’s ledger or records
·
Validate cheques before cashing them
·
Take responsibility for cash in cash
drawer
·
Maintain adequate cash and/or cash
drawer limits as required by Bank policy
·
Issue cashier’s cheques, money orders
and bank cheques
·
Take physical count of cash to
establish agreement with the settlement sheet
·
Balance the totals for all cash
received and paid out to establish matching before closing for the day
·
Keep records of the cash and checks
that come in and out of the bank’s vault over the course of a day
·
Perform routine tasks quickly and
accurately
·
Responsible for cross selling bank
products
·
Perform any other function as may be
directed by management from time to time
Qualifications
·
A minimum grade of C (plain) in KCSE
·
A undergraduate Bachelor’s degree or
Diploma in Business related courses from a recognized institution.
·
At least 2 years’ experience in the
financial sector will be an added advantage
·
Proficiency in computers
·
Ability to analyze and interpret
financial statements
·
Good interpersonal &
communication skills with excellent customer service
·
A team player with the drive to
improve performance
·
Persuasive with strong recognition
skills
·
Good Sales and Marketing Skills
·
Self-driven and possess the ability
to work with minimum
·
Aged between 22 and 30 years
Business Development Officer
BDO/08/17/UMBHRD
Responsible for marketing recruit and
intake clients, process and disbursement of loans and ensure timely collection
of the same to ensure healthy portfolio
Responsibilities
·
Responsible for Marketing of products
in area of operation.
·
Stimulate client training on UWEZO
policies, procedures and basic business skills, loans, business, e.t.c.
·
Responsible for evaluating clients’
businesses and determine whether they are worth the amount applied for
·
Responsible for loan requests, and
disbursements
·
Ensure that all clients repay their
loans on time
·
Ensure the collection of application
fees, disbursements fees etc where applicable on a daily basis
·
Responsible for recording, verifying
and assessing the chattels offered for loans with assistance of the Branch
Manager.
·
Ensure follow-up of defaulters and
collection of arrears
·
Responsible for record keeping for
all clients e.g. savings, loan status etc.
·
Responsible for maintenance of
quality portfolio as required by the Company
·
Maintain good public relation between
UWEZO and outsiders e.g. Public administration, churches, business community
etc
·
Responsible for daily, weekly,
monthly and quarterly reports as required
·
Foster a positive image of the
Company in all fora.
·
Participate in branch meetings
·
Perform any other function as may be
directed by management from time to time
Qualifications
·
A minimum grade of C (plain) in KCSE
·
A undergraduate Bachelor’s degree or
Diploma in Business related courses from a recognized institution.
·
Knowledge in Sales and Marketing, and
credit lending
·
At least 2 years’ experience in the
financial sector will be an added advantage
·
Proficiency in computers
·
Ability to analyze and interpret
financial statements
·
Good interpersonal &
communication skills with excellent customer service.
·
A team player with the drive to
improve performance.
·
Persuasive with strong recognition
skills,
·
Self-driven and possess the ability
to work with minimum supervision.
·
Aged between 22 and 30 years
How to Apply
Qualified and interested candidates
who meet the requirements should download this Job
Application Form fill and send their applications to careers@uwezomfbank.com so as to reach us on or before 25th August 2017.