Our client, an international
Hotel Chain in Nairobi, is looking for an experienced Front
Office Manager.
The successful candidate will
be responsible for the overall smooth and economical running of the Front
Office department.
MUST HAVE INTERNATIONAL HOTEL
CHAIN EXPERIENCE and OPENING EXPERIENCE!
Key Responsibilities
- Responsible
for sufficient staffing at all times
- Responsible
for neat and clean appearance FO staff
- Personally
responsible of a correct and up-dated data base within the PMS system
- Responsible
for the correct welcoming of all guests
- Together with
the Guest Relation Officer and cashier, supervise the organisation and
sales of all guests activities and the correct handling and charging
- Responsible
for the special care of any kind of VIP treatment
- Effectively
handle all guest complaints
- Co-ordinate
with the Housekeeping, Engineering and Guest Relation
- Ensure all
staff is thoroughly familiar with the Hotel’s emergency procedures
- Responsible
for setting up and maintaining ongoing training programs in the Front
Office department in conjunction with the Personnel & Training
Manager.
- Review Duty
Manager/Night Manager book daily
- Assume
responsibility of Duty Manager when scheduled to do so
Qualifications
- Bachelor
degree in Hospitality or Tourism
- At least 8
years of Front Office experience in a hotel
- International
Hotel Chain experience
- Hotel opening
experience
- Familiarity
with hotel operating systems and software
- Good
administrative, interpersonal, organizational and communication skills
- Computer
literate and proficient in English
Monthly Gross Salary: KES
300’000 + medical and pension
Deadline: 13th
of August 2017
Applications:
To apply, please follow the
link: http://bit.ly/1QE6377
We endeavour to make contact
with all of our applicants, but unfortunately high volumes of applications make
this unrealistic. If you do not hear from us within two weeks your application
has not been successful on this occasion. This does not mean you will not be
considered for future roles so please keep an eye on our job board and apply
for positions that match your skills and experience.
*** Leading Recruitment &
Executive Search Company in Kenya; Summit Recruitment & Search, Blixen
Court, Karen Road, Karen ***