Our client is fast becoming a lead in luxury living. They
currently operate luxury serviced apartments and soon will be opening a luxury
boutique hotel.
They seek to hire a highly professional and customer service
oriented individual to create an excellent guest experience. He / She should be
an ambassador for the brand and the hotel.
Receptionist
Location: Nairobi
Responsibilities
·
Greet, register, and assign rooms
to guests
·
Assist in bookings and
reservations
·
Operate the switchboard
·
Attend to all routes of room
bookings, such as online, phone, and in person.
·
Maintain orderliness and
cleanliness at the front area
·
Answer telephonic and in-person
queries related to the hotel services and resolved any issues
·
Process guests’ check ins and
outs
·
Prepare and complete room and
restaurant bills
·
Assist guests’ in storing
valuables in secure deposit box
·
Liaise with other departments of
hotel
·
Handle payments through cash,
cheques and credit cards
Qualifications
·
A diploma in Business Management
·
Must have previous experience in
the hospitality industry, preferably as a receptionist
·
Excellent Communication skills
·
Good Customer service skills
·
Good interpersonal skills.
·
Must be orderly.
·
Ability to multi-task.
·
Good crisis management skills
How to Apply
If you are up to the challenge, possess the necessary
qualification and experience; please send your CV only quoting the job title on
the email subject (Receptionist – Hotel) to vacancies@corporatestaffing.co.ke before Thursday 22nd June 2017. Kindly indicate current/last
salary on your CV.
N.B: We do not charge any fee for receiving your CV or for
interviewing. Only candidates short-listed for interview will be contacted.