Job Vacancy: Customer
Service Representative (Part Time)
Location: Nairobi
Industry: BPO
Are you a student pursuing a Certificate, Diploma or a Degree in 1st or 2nd year of your study in any field?
Flexi Personnel is looking for enthusiastic and self-motivated customer Service
representatives with a clear accent, flexible to work for a leading online
technology company that owns and operates 35 specialized niche dating sites on
shift basis. Are you a student pursuing a Certificate, Diploma or a Degree in 1st or 2nd year of your study in any field?
The ideal candidate must have
outstanding computer skills and ready to work in a call centre.
Key Responsibilities
Key Responsibilities
- Screening and
moderating user submitted content, answering support requests and
performing support functions.
- Moderating and
screening written user content on Profiles
- Moderating and
screening user submitted photos
- Answering
Online Help Requests
- Answering
telephone support requests
- Processing
Testimonials (depending on language)
- Various
support tasks assigned
Key Skills and Competences
- Internet and
Computer literate
- Passion for
Customer Service
- Ability to
respond promptly to customer inquiries
- Ability to
multitask and take up more workload when required
- Outstanding
language skills (grammatically correct, can express things clearly)
- Ability to
work with multiple tabs and multiple browsers efficiently in a web browser
based support system (speed and accuracy are important)
- Very good work
ethics (is reliable, motivated, professional)
Ladies are highly encouraged
to apply.
To book your slot for the interviews, kindly call 0716266852 from 3.00 pm to 4.00 pm on 28th June 2017.
NB: Flexi Personnel Ltd does
not charge candidates for job placement.To book your slot for the interviews, kindly call 0716266852 from 3.00 pm to 4.00 pm on 28th June 2017.
