Customer Service Representative (Part
Time)
Location: Nairobi
Industry: BPO
Are you a female student pursuing a Certificate, Diploma or a Degree in 1st or 2nd year of your study in any field?
Are you a female student pursuing a Certificate, Diploma or a Degree in 1st or 2nd year of your study in any field?
The ideal candidate must have outstanding computer skills and ready to work in a call centre.
Key Responsibilities
- Screening and
moderating user submitted content, answering support requests and
performing support functions.
- Moderating and
screening written user content on Profiles
- Moderating and
screening user submitted photos
- Answering
Online Help Requests
- Answering
telephone support requests
- Processing
Testimonials (depending on language)
- Various
support tasks assigned
Key Skills and Competences
- Internet and
Computer literate
- Passion for
Customer Service
- Ability to
respond promptly to customer inquiries
- Ability to
multitask and take up more workload when required
- Outstanding
language skills (grammatically correct, can express things clearly)
- Ability to
work with multiple tabs and multiple browsers efficiently in a web browser
based support system (speed and accuracy are important)
- Very good work
ethics (is reliable, motivated, professional)
To book your slot for the
interviews, kindly call 0716266852 from 3.00 pm to 4.00 pm on 21st June 2017.
NB: Flexi Personnel Ltd does
not charge candidates for job placement.
