Job Vacancy: Customer
Service Representative
Location: Nairobi
Very Urgent
Our client, an online dating company that operates 35 niche dating websites based on religion, ethnicity, lifestyle and special interests is looking for enthusiastic and self motivated customer Service representatives with a clear accent and flexible to work on shift basis.
Very Urgent
Our client, an online dating company that operates 35 niche dating websites based on religion, ethnicity, lifestyle and special interests is looking for enthusiastic and self motivated customer Service representatives with a clear accent and flexible to work on shift basis.
Key Responsibilities
- Screening and
moderating user submitted content, answering support requests and
performing support functions.
- Moderating and
screening written user content on Profiles
- Moderating and
screening user submitted photos
- Answering
Online Help Requests
- Answering
telephone support requests
- Processing
Testimonials (depending on language)
- Various
support tasks assigned
Key Skills and Competences
- Internet and
Computer literate
- Excellent
communication skills.
- Certificate/
Degree/ Diploma in any field
- Passion for
Customer Service
- Ability to
respond promptly to customer inquiries
- Ability to
multitask and take up more workload when required
- Ability to
work with multiple tabs and multiple browsers efficiently in a web browser
based support system (speed and accuracy are important)
- Very good work
ethics (is reliable, motivated, professional)
Ladies are encouraged to
apply.
To book your slot for the interviews, kindly call 0716266852 from 4.00 pm to 5.00 pm on 28th June 2017.
To book your slot for the interviews, kindly call 0716266852 from 4.00 pm to 5.00 pm on 28th June 2017.
NB: Flexi Personnel Ltd does
not charge candidates for job placement.
