Silverstone Tyres (K) Ltd is
a private company specializing in tyres, batteries and other auto-related
parts.
The
Company has Retail Outlets in Nairobi and other major towns in Kenya.
To support the implementation of our business strategy we are looking for a qualified and experienced individual to join our Customer Service Team in the position of a Customer Care Representative to be based in Nairobi.
To support the implementation of our business strategy we are looking for a qualified and experienced individual to join our Customer Service Team in the position of a Customer Care Representative to be based in Nairobi.
Main Duties and Responsibilities
- Sale order
processing
- Invoicing
- Responding to
customer enquiries and issues
- Preparing
quotations
- Facilitating
order delivery
- Client
communication – both internal and external
- Records and
document management
- Compiling
relevant reports
Academic Qualifications &
Experience
- Graduate with
a relevant degree from a reputable institution
- At least one
year experience in customer service
- Must possess
excellent communication and interpersonal skills
- Conversant
with customer service principles and practices
- Computer
literate
- Prior use of
an ERP system will be an added advantage
How to Apply
Interested candidates are invited to send their applications and detailed CV
indicating current and expected salary through hr@silverstone.co.ke on or before Friday 23rd June, 2017.
