Co-operatives Relationship
Manager – Eastern Region
This is an opportunity for
you to make your mark in the Co-operative Movement.
You will not only expand your
knowledge of the sector but also build for yourself a brand in this profession.
Are you innovative and
creative in how you reach out and build relationships?
Are you sales driven and
passionate about business development?
If yes, The Co-operative Bank
of Kenya “The Kingdom Bank” is the ideal place for you, here, you will find
growth opportunities at every step of your career.
Reporting to the Head - Sacco Banking, the role holder will proactively manage Co-operative customers and grow business volumes by driving the Sacco Banking Proposition at the Eastern Region.
Reporting to the Head - Sacco Banking, the role holder will proactively manage Co-operative customers and grow business volumes by driving the Sacco Banking Proposition at the Eastern Region.
The Role holder will carry
out deposit mobilization and also develop and oversee the execution of
strategic account plans aimed at growing profitability through cross-selling
the full range of Bank’s products and services.
The Role
The Role
Specifically, the successful
jobholder will be required to:
- Oversee the
development and implementation of strategic initiatives for marketing and
selling Bank products to Co-operative customers with a focus on growing
business volumes, customer base growth, quality credit volumes and income.
- Develop and
implement initiatives for maintaining strong relationships with existing
customers as well as develop new relationships that will add to the
Portfolio of customers and raise profitability. Offer advice to
customers on best business practices as well as implement client account
plans in order to optimize returns from each client.
- Develop and
maintain regular structured customer contact through visits, follow-up and
ensure action on issues derived from customer visits, ensure prompt
resolution to all other customer issues/ complaints/ queries raised as
well as attend [and participate where necessary] in customer Education
Days and Annual General Meetings.
- Effectively and
proactively manage the cost of funds by mobilizing deposits from
Co-operatives customers as well as developing and implementing initiatives
that bring down the cost of doing business within the department.
- Spearhead the
development of products, solutions and services that are tailored to meet
Co-operatives customer needs and requirements.
- Ensure quality
credit appraisals that result in disbursements and ensure compliance to
credit procedures and processes as well as all other business guidelines.
Skills, Competencies and
Experience
The successful candidate will
be required to have the following skills and competencies:
- A Bachelor’s
degree in a business related field with at least 3 years’ experience in
credit/relationship management role with in-depth knowledge and
understanding of the Co-operative movement.
- Must have
worked in a team oriented environment and with good relationship
management and business development skills.
- Excellent
planning and organization skills as well as excellent communication with
the ability to set and meet stretch targets and deadlines.
- Result driven
with a track record of demonstrable networking, selling and influencing
skills as well as ability to identify new opportunities.
- Demonstrate
solid awareness in operational risk and quality while driving service
excellence.
- Excellent
interpersonal skills with the ability to build long term, high quality and
trusted relationships.
How to Apply
If you are confident that you
fit the role and person profile and you are keen to add value to your career
then please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number
RM/CBD/2017 by 18th January, 2017.
We are an equal opportunity
employer. 
